FWI Features

FWI

Digital signage for visual communications

4.63/5 (43 reviews)

FWI Feature Summary

  • Access Controls/Permissions
  • Activity/News Feed
  • Alerts/Notifications
  • Automatic Player Updates
  • Content / Widget Store
  • Content Scheduling
  • Digital Menu Boards
  • Employee Directory
  • GPS Capability
  • Knowledge Management
  • Layout Management
  • Media Library
  • Media RSS
  • Multi-Screen Support
  • Playlist Management
  • Remote Display Management
  • Touch Screen Ready
  • Video Wall Ready
  • Visual Editor

Competitor Feature Comparison

Audit Trail
Automated Scheduling
Collaboration Tools
Communication Management
Content Library
Content Management
Content Repository
Customizable Branding
Customizable Templates
Data Extraction
Data Import/Export
Data Storage Management
Design Management
Digital Signage
Permission Management
Presentation Streaming
RSS Feeds
Room Booking
Self Service Portal
Summary Reports
Third Party Integration
Visitor Registration
Visual Analytics
Workflow Management
Learn moreCompare App
Audit Trail
Automated Scheduling
Collaboration Tools
Communication Management
Content Library
Content Management
Content Repository
Customizable Branding
Customizable Templates
Data Extraction
Data Import/Export
Data Storage Management
Design Management
Digital Signage
Permission Management
Presentation Streaming
RSS Feeds
Room Booking
Self Service Portal
Summary Reports
Third Party Integration
Visitor Registration
Visual Analytics
Workflow Management
Visit WebsiteCompare App
Audit Trail
Automated Scheduling
Collaboration Tools
Communication Management
Content Library
Content Management
Content Repository
Customizable Branding
Customizable Templates
Data Extraction
Data Import/Export
Data Storage Management
Design Management
Digital Signage
Permission Management
Presentation Streaming
RSS Feeds
Room Booking
Self Service Portal
Summary Reports
Third Party Integration
Visitor Registration
Visual Analytics
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


1 review

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

FWI Feature Reviews

25 reviewers had the following to say about FWI's features:

Joel Malecka

Lots of options but it takes time to learn the software

2019-01-29

Pros

I like the drag and drop features and the template builder is well designed.

Cons

The software interface can be tough to manage at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Marty Washington

City of Vermillion, SD

2019-01-15

It is a great way to reach citizens that do not utilize social media/website.

Pros

This software allows our local government an additional avenue to reach our citizens who do not utilize social media via our government channel.

Cons

I think that the Con lies with my own lack of tech skills and lack of knowledge about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Hart

Thoughts from the Westin Seattle

2019-05-09

They almost always make you feel like you are their only customer. At time support can be slow and they we struggle with a challenge a little too long before sending it up the escalation path

Pros

It is a great place to build a sandbox and test different themes.

Cons

In the content manager, the initial design is cumbersome since you have to enter and exit the template to see the end result.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben Erling

It's not perfect, but it's as close as any signage software has gotten

2019-01-14

They have some of the best features available for data integration, content playback, performance, and network management.

Pros

The way locations, templates and content cascade down the network tree is both familiar and intuitive, but don't let the simplicity fool you: there are powerful features and settings just under the surface if you know where to look that allow you to build almost anything you can think of.

Cons

Accomplishing complex solutions like integrating unique data structures or getting certain behaviors to function properly can involve some trial and error.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin Anders

Streamlined our signage system

2019-01-14

Great customer service that is quick to repsond and offer insights in solving problems we have encountered with our deployment.

Pros

It could integrate with 3rd party data utilizing JSON or XML which makes it extremely versatile.

Cons

Many past problems I have run into including documentation, etc are being actively addressed by the company with enhancements coming to the customer portal. Content Manager Desktop is only available on Windows (which creates extra steps for Mac users like myself) but with their new Cloud system I need to open Content Manager Desktop less frequently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Keith Routh

Great Solution for multiple sites deployment

2019-02-04

I work at a college and we use the signage to advertise internal events and functions to our on site students and faculty.

Pros

versatile feature sets, "magic folders" make adding or subtracting content as easy as drag and drop so we can set things up for ANY user to be able to add content from their department without having to know the software inside and out.

Cons

It is a little difficult to fully grasp all the controls from the administrative side.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 10001+ employees)

Please use any other software

2019-08-14

Pros

It posts content to screens as instructed mostly.

Cons

It's impossible to preview the content posted without sitting and viewing each slide in rotation in real time. Content doesn't automatically cease as directed, or always post as directed in some cases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Nate Morris

FWI in higher ed

2019-01-14

In higher education, we're trying to improve the student experience so that we can attract and retain students. FWI helps to keep students engaged with what is happening on campus.

Pros

This has allowed us to greatly reduce the time spent manually managing sign content, as the signs update themselves as information is entered into our many different systems of record which serve as sources of content/data.

Cons

The Content Manager Desktop application, as it exists currently, is Windows-only and is much too complex for a beginning user who will only need to make simple image/video content updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
John H. Rappole, Jr.

Simply the best you can buy

2019-05-09

We have been able to not only bring the basic day-to-day event information to our organization but to take our signage messaging to unique areas that we did not originally foresee​. The breadth of where we can take this seems to be limitless.

Pros

FWI is constantly innovating, staying current regarding industry trends and progressively adding useful functionality and features.

Cons

There can be a steep learning​ curve for new users. A drag and drop GUI for general users may be a good feature in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alen Bahret

FWI A Great Digital Sign Partner for Higher Education

2019-04-02

The ability to update information in the digital age to numerous campuses within a few minutes makes this a very powerful messaging and information tool.

Pros

The stability of the product provides a no worry approach to developing and deploying digital content. The power of the product makes it possible to create between quite simple to very complex.

Cons

An application for drag and drop of one image to be deployed to as many signs as that app is active in a region would be so awesome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Josh Zwiernik

Need a bigger shoe?

2019-05-09

Pros

Does your current Content Management system provide that?

Cons

If I could select, schedule, set duration of play, days to play, upload, etc. as a bulk list without doing it one at a time would save me considerable time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike DiMartino

Four Winds V5.X.X

2019-05-08

I would not suggest Four Winds to a small company as it is a steep price to get started.

Pros

-Functionality -Scalability -Great for large companies to manage multiple locations -Very Customizable -Almost all systems are able to be integrated into the Four Winds Software

Cons

-Process intensive software on the players -Thick Client for administrators (CMD) -Web version does not have 100% functionality of Thick Client at this time -

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick Bulson

Four winds Richmond Marriott shortpump

2019-01-22

the only issue I had was its a self installation , once explained how to deploy and program each content player its a breeze. even with little IT experience.

Pros

the software is easy to understand and works with little or no issues, the FWI support covers any questions

Cons

did not have any real dislikes a lot of engineering went into software to insure minimal issues

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Angela Keck

Fourwinds play

2019-01-28

When needed their customer service was very helpful. They are quick to diagnose and resolve issue. When necessary they send out replacements right away.

Pros

ease of use. The interface to setup is very user friendly

Cons

Sometimes have issue with it not deploying right away

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Philip Hutapea

Very Powerful

2015-08-26

Pros: - Has desktop & web based Content Manager - Has option to host locally or SaaS - Powerful in Wayfinding and integration with database - Complete online documentation from wiki.fourwindsinteractive.com (manual and video tutorial) - Regularly updated - Has native app to play on iOS Cons: - Need basic training to newbie - Because the features is very complete, it need advanced training or spent more times to become expert - No native app to play on Android

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mary Garris

FWI Review

2019-01-23

Pros

The software is flexible for different locations and can be programmed in advance.

Cons

I have not had any issues with the software. The interface for locations to input their own updates was a bit clunky but has since been updated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 5001-10000 employees)

It was a great experinc working with FWI

2019-05-14

Pros

Everything went very smoothly from design to launch.

Cons

The main issues were caused by the way that we deployed the system and our internal network and security rules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Franikowski

Enterprise Digital Sign Media Software

2019-03-05

FWI has been helpful as we implemented various systems over the years - For basic 'what is happening' on campus For electronic dining hall menus Displaying campus information as a display sign, and then showing interactive applications to allow students to release pending print jobs at specific locations: this implementation allowed us to replace our aging single purpose thin-clients with smaller and simple to manage and update nuc pcs.

Pros

The ability to customize the output for different purposes - we can utilize the built in functionality for specific implementations without necessarily developing in-house custom applications - and if there is a functionality question, their customer support has been very helpful in working though those issues.

Cons

Most of the documentation is feature based or driven - more design examples utilizing typical features by configuration or deployment purpose may be of help to those just starting out with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brady Stock

Keep up the Great Work Fourwinds

2019-01-25

The overall business relationship with FWI is exceptional. Our representative by far is the best account manager we had at Fourwinds. She is very timely on her responses and always gets me what I need. Everyone I worked with at FWI has been fantastic.

Pros

It's very straight forward and it allows for a complex list of content items.

Cons

Upgrades - We are on a version that needs to touch every content player when an upgrade is needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aram Favela

Great Product and Exceptional Customer Support

2019-02-05

Pros

There is a lot of flexibility, fantastic resources and free templates. Customer service reps are always very sharp and have been able to resolve any issue i've encountered.

Cons

Overall this is a good thing though and FourWinds makes it easy to learn through their community site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jordan Saunders

Cadillac of Digital Signage Software

2018-12-21

Working with FWi is always a pleasure because they are focused on development and customer satisfaction.

Pros

There are a lot of things that can be done with this software other than just displaying visual content.

Cons

Steep learning curve, but tons of resources are available

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard Van Rhyn

Most versitile display system software I have seen.

2018-12-21

This system has made my 1000+ unit display system monster something that can now be managed and modified daily with only two people required for content creation, scheduling and deployment and system configuration.

Pros

I have been able to transition myself from a custom program to a user because of this system.

Cons

I recommend using a fanless computer solution for long player lifespan or use their Samsung smart TV technology to help minimize costs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Glen Wetzel

Four Winds Feedback

2019-01-23

My overall experience has been exceptional. Everyone has been proactive, helpful and understanding. I find the webinars and KB articles immensely helpful.

Pros

The ease of use and reliability makes Four Winds easy to use.

Cons

This may be ignorance on my part, but the limits of available fonts and graphical options when working within Live Data and Wayfinding can be cumbersome to work around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kenneth Samsel

Great Piece of Software....If You're Like Everyone Else

2019-01-15

It started out great with promises of "you can do anything" and for the first year, that was true. We got a lot of unique builds and customized signage needs taken care of with superior customer service.

Pros

It gets the job done for dynamic signage that most competitors can't perform (i.e. live data, IPTV, motion graphics, etc.)

Cons

If you are in need of something custom and unique, you are put on the backburner while other customers who are more "standard" are taken care of (i.e. we've been asking and were promised a Unified Player for years.....they usurped development of it for a Cloud based storage system, which, while useful, ignores any of our needs that were promised to us).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Pejman Parvazi

Easy to Use

2019-01-28

FWI has been a great partner for over 10 years now, providing a solution that has grown with our digital needs in hospitality, while providing a great service and support over the years.

Pros

Ease of use, and flexibility. Being cloud based also provides the ability to make changes quickly and on the fly as needed. It is great to be able to deploy these players rather quickly and have the flexibility to do so as needs and client demands change.

Cons

This is specially important when pushing large contents like videos or HD images from the content manager to the players.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more