GaggleAMP Reviews - Pros & Cons, Ratings & more

Clearview Social

monday.com

DSMN8

GaggleAMP is an employee advocacy software that helps businesses improve communication within internal teams and enable employees to share marketing content across their social media platforms. Managers can segment available content into different groups based on employees' social media audience.

GaggleAMP

Android

Web-based

iPad

iPhone

Manager

Overall, a nice platform to engage employees, suggest content, and improve reach to the desired community.

Inside Sales Representative

It is both easy to recommend articles for the admins to share as it is to share them on social media platforms. It's also fun to track your points versus your colleagues.

Digital Marketing Manager

All of my team members appreciate how easy it is to like, comment and share our social media posts and our post engagement has increased exponentially which has increased our impressions.

Social Media and Brand Manager 

I used Gaggle at my previous company and knew I wanted to bring it to Valassis. Its always been a great tool and the ease of use for the admin and members is great.

Marketing & Communications Coordinator 

The team at GaggleAMP is always willing to assist and reach out to help expand our platform. GaggleAMP and its team is truly unique and outstanding.

Content Marketing Manager

We are in a better position to expand our reach. SDRs like it as it speeds up their work and it's easy to use.

Marketing Manager

The experience with the customer representatives is very responsive and very understanding. If they don't know, the support was good.

Event Manager

It helps for us to be able to share links and links to already posted content. We also have received positive feedback about the ability to add in additional verbiage to the posts.

Sr. Director of Marketing Communications

This is great to share with execs who want to make sure technology is being used and paying for itself. It is really easy to use, very intuitive, almost no training needed for admins or users.

Marketing Manager, eDiscovery

Great experience overall - and when I have any questions I know I can reach out and get a response quickly.

Marketing 

There are a few features that are a bit more confusing to use.

The most difficult part of GaggleAMP is explaining the program in an elevator speech. It's difficult to make a sales pitch on it in 20-30 seconds.

Another "con" is the lack of app for administrators.

Senior Communications Manager

They think it's difficult to do. No matter what or how I tell them to go in and adjust, they resist.

The experience with the customer representatives is very responsive and very understanding. If they don't know, the support was good. But there's not much technical help we really needed.

Boost Organic Social Views with Gaggle

Best employee Advocacy tool

Evan Review

Thanks for your feedback, Evan. 

I can understand the frustration over which option is which, especially when there are more than 50 actions you can take on our network. Two things that may help - there is presently a hover over that exists on each activity describing what it does, which can be really helpful for the actions that are similar. Also, I passed your comment on to your customer success manager to show you a feature I think you will like in the upcoming update. It's a 'favorites' feature so that you can elevate the key activities you commonly use. I find it to be helpful when some options are not relevant to my strategy or I use certain actions often. 

Thanks again for your feedback! 

- Michelle

Our audience reach is outstanding. It is fun to tell our headquarters that we use a simple program that expands further than all our corporate social media accounts combined. It is also great to hear other colleagues from different parts of the world raving about certain individuals who are constantly posting on accounts such as Twitter and LinkedIn. Little do they know that those users are taking 30 seconds per week to schedule those posts. Our users look like heroes in the eyes of our customers. 

Exceeding Expectations

Fabulous feedback, Amelia - thank you for that! 

We're biased of course but we love hearing how users are being positioned as heros to senior leadership. It's often an overlooked byproduct of a successful employee advocacy program and I'm really happy to hear your users are being recognized at the top for their contributions.

I've passed along your feedback to our product team regarding the app and your use case, and we're happy to hear your getting a great bank for your buck.

Keep up the great work and as always, please let your customer success manager know if there is anything we can do to continue to help grow your program.

- Michelle

Overall my experience working with the GaggleAMP team has been great!

A Solid Social Media Tool with Superior Customer Support

Hi Caleb! Great feedback and thank you for your review. I have passed along some of your thoughts about the software to our product team to make them aware of some featured you'd like to see. I am glad to hear that the Gaggle makes is easier to support your campaign and social engagement initiatives. 

Thanks for the support, we're happy to have you here with us!

- Michelle

Overall a great experience, our sales rep was great to work with - [SENSITIVE CONTENT HIDDEN] - he set us up with a trial and really helped us make it successful so we could prove the value to our executive team. I've worked with [SENSITIVE CONTENT HIDDEN] when I used the product at a previous company, he is very knowledgeable about the product, and consultative in his sales approach, which is so appreciated. 

Using the product overall is great. We are being more cautious about marketing spend amid COVID, so this tool has really helped us amplify the content and research our team is producing at a low cost when compared to things like paid ads, PPC, etc. 

A great solution to amplify content

Alyssa,

Thank you for your candid feedback - I sincerely appreciate it. Yes, API's are getting more and more constrained, but I am very happy to hear you guys have seen success. I think your story is one that we're hearing more and more often - folks paying close attention to marketing spend due to COVID-19 but getting strong results from internal advocates.

Thank you again for all you do, and if you need anything at all, please do not hesitate to reach out!

- Michelle

Because  participation levels among employees was the most important aspect of this program, I selected GaggleAMP. It is just so simple to use. Sales reps are only "distracted" for a minute or two each day, but are posting important and well-read content as a result.

Making it easy for participants

Thanks for the review David! We hear you on the 'bit dated' element - it's something we're refreshing as we speak. You should hear more about it from your Customer Success Manager in the coming weeks.

I'm glad to hear you consider us the best of both worlds. We try to make it easier for Gaggle Members to contribute with the sharing of company content but in their own voice. I'm glad you and your team feel we're making participation in a program easy.

All the best!

- Michelle

We are very pleased and blown away with the difference that GaggleAMP has made for our increase in LinkedIn followers and overall engagement rate! We would have missed out on so much had we not tapped into the networks of the very people that work within our organizations. 

A Big Contributor to Rising Follows & Engagement

Thanks so much for the insight and review! I couldn't have summed up the benefits of employee advocacy any better myself  - we're thrilled to hear about your engagement increase!

We appreciate you and your feedback and will be sure to pass along the idea of offline point adjustments for events or celebrations.

Keep up the great work!

- Michelle

Quickly being able to share social posts on LinkedIn, Twitter, Instagram, and Facebook has made it so that our employees are so much more likely to spread the word about our company. It also allows employees to maintain company standards and expectations.

Has improved our employee and customer engagement greatly

Super useful tool

I have brought Gaggle Amp into two separate organizations I have worked for and it has worked flawlessly both times. We have seen exponential growth on our social media platforms and increased engagement from our team members. This has led to wider market exposure and improved website traffic from social media.

Get results quickly

Thanks for your thoughts and review Michael! We pride ourselves on making the Gaggle Member experience as simple as possible to complete tasks without deviating from their day-to-day activities. It sounds like we're hitting the mark there for you and your team!

Thanks for being an advocate and champion of GaggleAMP. Your referral to two separate companies is the greatest  form of flattery. Keep up the great work and if you ever need anything, please do not hesitate to reach out!

- Michelle

Overall, GaggleAMP has been a very productive and valuable resource for the digital marketing team.

A Great Solution For B2B Company

Thanks so much for your feedback, Matt, and we're glad to hear your teammates are loving the 1-click share! 

I shared your request for customizable options to help tag and distribute content to the right employee groups in the right voice. Your customer success representative should be discussing this with you on your next call. We've been in Beta with a new feature that will allow for this to be set up easier and are curious to see if it will fit your needs. 

Keep up the great work over there!

- Michelle

Gaggle review

Hi Kristin! Thanks for your review and your feedback. We love hearing that the account team is helpful with their training and feedback. 

I've shared your feedback with the team regarding personalization of messages so this may come up in your next product review. There is the ability to customize different types of messages and activities, but would love to learn more to eliminate any barriers to make it more intuitive to your employees and stakeholders. 

Let us know what we can do to help and thanks for the feedback!

- Michelle

Great way to engage workforce

Thanks for the review, Rachel! Saving marketing budget is always a big win, isn't it? I dropped your note to your customer success manager who can help you with ideas for continued growth of your advocacy program. And, if you haven't checked it out yet, we do a half-day training called AMPlify Virtual. It covers everything from program implementation to growth formations and long-term strategic alignment with company programs. Check it out - https://www.gaggleamp.com/attendamplify. If you are interested in attending, let your customer success manager know - I've given them a few discount codes.

Keep up the great work with your program!

- Michelle

In this modern age of social media, this has helped to expand our brand reach. 

Great Product for Increased Visibility 

Thanks for the response, Jami!

You bring up an excellent point - it can look repetitive if everyone is liking or sharing the same posts. It could be helpful to segment which groups like and share those posts so that common networks don't get overwhelmed. I passed that along to your Customer Success Representative to discuss in your next strategy meeting.

I'm really happy to hear employee advocacy is increasing your social media reach and its as easy as a few clicks. Thanks for all you do and we're thrilled to have you and the team in the GaggleAMP family!

- Michelle

Company and customer service is great to work with. They are quick to get on the phone to help troubleshoot.

Set it and forget it

Thanks for the review, Laurie! 

Our customer success team is pretty hands-on and really invested in the success of all of our clients programs. We're so happy to hear you feel they have been helpful in your success (they're pretty great too once you're prepared to flex that feature muscle, too!)

Our team is thrilled to have you and your team onboard. 

- Michelle

Our experience has been great. We've elevated our people as thought leaders, we've been able to track sales opportunities back to it and it's very easy to use

Great tool for amplifying your social media voice using influencers

Love this feedback, Chris!

Elevating employees as a thought leader and setting them apart from their peers is one of the best ways to leverage an employee advocacy program. Glad to hear your stakeholders are invested in the program success.

We appreciate you and the team!

- Michelle

Overall, GaggleAMP has been extremely easy to use and based on the numbers shared by our marketing team helped extend our social media reach exponentially. 

GaggleAMP for the win!

Thank you for your review, Heidi!

We're glad to hear you and the team love the gamification aspect of the platform. A little friendly competition always makes things fun! 

Keep up the great work on your Gaggle and be sure to chat with your Customer Success Rep about diversification on posts to be shared to help with overwhelming LinkedIn feeds.

- Michelle

Great software for encouraging corporate wide social media use

Thanks so much for the review and feedback Brittany. We agree that our knowledge center could be more robust and better at answering common, recurring questions. If you have some questions in particular, please let your customer service representative know and we'll be sure include them in our updates.

Happy to have you as a customer!

Michelle

Love this employee advocacy solution!

Amy,

Thank you so much for such a glowing review of GaggleAMP. We're thrilled you're seeing such positive results and love having you and the team at Ricoh on board. If you ever need anything at all, please let us know.

Keep up the great work!

- Michelle

Our sales and CSM team needed a consistent voice for our company. Few had time to post things, and not all were in agreement with our company's "voice."  This saved us all time, gave the company a consistent brand and voice, and still allowed us to be thought leaders in our community by posting well thought content.

Make it easy for your team to all have a consistent voice for your company

Thanks so much for your feedback, Jennifer! I'll be sure to share your thoughts with the new layout to the product team - they're very receptive to feedback. I'm glad to hear you and your team are achieving a consistent voice and like the ability to contribute suggestions for content. That's always a big timesaver. 

Keep up the great work!

- Michelle

Easy to use and increased engagement

Thanks for the feedback, Sterling. I'm thrilled to hear your team appreciates how easy it is to use GaggleAMP. Also, I'm loving your idea around a notification of low engagement. I've passed that recommendation along to our product team - it makes a lot of sense for both the user and the manager.

Keep up the great work and thank you for all you do!

- Michelle

No one target your audience like your sales team

Thanks for your review and we're thrilled to hear the sales team is investing in their digital voice. 

- Michelle

Achieving Social Reach is Easy with GaggleAMP

Hi Tia-

Thanks so much for your feedback. We agree our UI is a bit old-school and are in active Beta on a fresh new look and feel. We hope it, and the new features are something you'll love.

Thanks again for your continued support of GaggleAMP and we're thrilled to hear your engagement metrics are strong!

- Michelle

Great product for employment enagagement! 

Ashley, thank you! It means so much to us to see former customers so happy with us that they take us to their next company. It is truly the biggest form of flattery and we're so glad to have you as a customer (again).

Keep up the great work on your program!

- Michelle

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