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GetMoreReviews vs Grab Your Reviews Comparison

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Overview

GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied...

Category Leaders

Grab Your Reviews is a reputation management software designed to help businesses collect, handle, and share clients’ reviews...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

148

5

4

3

2

1

107

36

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

46

5

4

3

2

1

36

8

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It has been a great help in getting reviews. We have more reviews than any other company in our city because of this software.
I like the fact that itis easy to use and its contact import capabilities. I like that you can track each request activity and the price is just right.
I like that all of my reviews are in one spot, so that I can easily see them and respond to each review quickly. I love that it sends out requests for reviews.

Pros

The customer support is great and on top of helping me with any support i need fir my account and my clients accounts. They are open to input and committed to making their product better.
Also, it helps in giving clear understanding of the business delivery qualities. I would definitely recommend this to others.
I love that its so easy to share my reviews on my website. You have to get people to your website and reviews are an easy way.

Cons

If someone is unhappy we find out about it so we can address it directly with the customer instead of getting a poor review.
Beware if you want to cancel, you have to do it before they bill as they do no refunds or partial billing. I initially wanted to cancel as I wasn't really using the service.
Still didn't really use it during that time and went to cancel 1 day after the billing started. I was informed it was against their policy to do any refunds even on day 1.

Cons

Sometimes the customers do not receive the emails asking them for a review, but this is more to do with the Spam filters on the receiving end.
I can't think of features that are missing at this time.
Other than that, the only "filter" that doesn't seem to work for me is the request to ignore reviews that do not contain user comments.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features30
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Communication Management
  • Complaint Monitoring
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Visualization
  • Email Management
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Feedback Management
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Location
  • Negative Feedback Management
  • Performance Metrics
  • Purchasing & Receiving
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Badge Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Sharing
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Website Integration
  • Widgets
  • Total features48
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Communication Management
  • Complaint Monitoring
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Visualization
  • Email Management
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Feedback Management
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Location
  • Negative Feedback Management
  • Performance Metrics
  • Purchasing & Receiving
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Badge Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Sharing
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Website Integration
  • Widgets

Integrations

  • Total integrations1
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations4
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

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Rich P.

Real Estate, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Not bad if you have the volume

Reviewed 4 years ago

Overall, customer service was responsive and software was decent. Beware if you want to cancel, you have to do it before they bill as they do no refunds or partial billing. I initially wanted to cancel as I wasn't really using the service. They offered a couple months for free to keep me on and I did agree. Still didn't really use it during that time and went to cancel 1 day after the billing started. I was informed it was against their policy to do any refunds even on day 1. So, had to pay for an entire month which I thought wasn't right.

Pros

I like that you can monitor your reviews on most platforms, catch a bad review to make it right before posting and set auto reminders via email and text to automatically send out for you to get more reviews. You can upload your past customers to get reviews.

Cons

It seemed you had to manually upload a list and or type your clients/customer info one by one into the software. Might of been an integration with it for CRM's but not sure. I didn't use it much as my volume of customers were low at the time (couple transactions a month)

MS
AvatarImg

Mark S.

Computer & Network Security, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GetMoreReviews logo

GetMoreReviews

GMR can be replaced with a MS Word Document or HTML email with hotlinks to my review landing pages

Reviewed 5 years ago

NONE - You need to grab a good review from a customer and then populate all the review sites - NOW THAT would be worth paying for. Also provide automatic SEO to benefit your customer's business.

Pros

I did like that it was easy to set up and looked pretty professional and linked the customer back to me if they were not happy with their service first....

Cons

Way too expensive for what it is actually accomplishing....

AR
AvatarImg

Verified reviewer

Consumer Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

GetMoreReviews logo

GetMoreReviews

So far so good

Reviewed 6 years ago

okay so far.

Pros

Easy to use and intuitive. I tried before and found nothing wrong.

Cons

not sure it's attracting reviews yet. I've submitted several customers and no reviews yet.

SO
AvatarImg

Sean O.

Business Supplies and Equipment, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Get more reviews is exactly what it does

Reviewed 4 years ago

Our reviews are up ten fold since we started using get more reviews

Pros

Very happy with everything about the product it is easy to use and gets reviews

Cons

We wish it could be linked to our online store and automatically ask for reviews

LB
AvatarImg

Lakshay B.

Staffing and Recruiting, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Review the GETMOREREVIEWS

Reviewed 2 years ago

Good website and software but can be improved a lot.

Pros

The ease and accessibility to use the software makes it very comfortable and simple for the user to perform functions.

Cons

Most of the reviews are not incentivized which decrease the will to write more reviews regarding the useful and new software.

AR
AvatarImg

Antonio R.

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Great tool

Reviewed 5 years ago

We always wanted to know how to get more reviews for our business and this tool solve all of our problems.

Pros

Getmore reviews help my business to get way more reviews than we had in the past.

Cons

everything is good. nothing to complain

SS
AvatarImg

Sandy S.

Health, Wellness and Fitness, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Great service for increasing organic SEO on Google

Reviewed 5 years ago

We get so many great reviews and it has helped directly with income to the bottom line. If someone is unhappy we find out about it so we can address it directly with the customer instead of getting a poor review.

Pros

Allows us to request reviews that are published on 3rd party sites like Google, Yelp and Trip Advisor, unlike many platforms that just post on their own sites. Google is most often read by our customers and the reviews are a large part of how Google ranks your business for organic SEO. We have hundreds of Google and yelp reviews and lots on Trip Advisor too.

Cons

sometimes it's not clear that review requests have been activated

Vendor response

Thank you for the amazing review!

MG
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Mark G.

Transportation/Trucking/Railroad, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Ease Of Use to send review reminders

Reviewed a year ago

Helped to manage reviews.

Pros

Product is easy to use. Management of contacts and review of progress.

Cons

Dashboard could be improved on navigation and overview.

bs
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bob s.

Health, Wellness and Fitness, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

GetMoreReviews logo

GetMoreReviews

review

Reviewed 5 years ago

good

Pros

ease of use, ease of functionality, ease of understanding

Cons

not enough reviews, not enough feedback from clients,

Vendor response

Dr. Bob - We sorry that you're seeing a low response rate from your patients. Jump on chat with us or shoot us a note to help@GetMoreReviews.com and we can help you with some ideas to improve results!

ML
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Myka L.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

We have been using GetMoreReviews for a little over one month and have seen results!

Reviewed 6 years ago

Reviews and Negative feedback captured

Pros

The customer service sold us however the software is very user-friendly. Plus, it works well with my mobile device as well.

Cons

A few glitches in the system, however, the customer service and production team were able to address and correct very quickly.

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Shane B.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Saved my business. Saved my life. Best money ever spent on my business.

Reviewed 5 years ago
Pros

Where do I start? WOW. Get More Reviews literally saved my business! I run a Distillery in Texas and we have 5 star reviews across the board on so many different platforms - Yelp, Google, Trip Advisor, etc. When I started using Get More Reviews my business had some reviews, but nothing that made my business stand out. I LOVE this service. The reviews are storming in so fast - similar to Carmelo Anthony...

Cons

Honestly... the thing I liked the lease was nothing.

KC
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Kelly C.

Real Estate, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Don't get a lot of Results

Reviewed 4 years ago

Like having more reviews on google!

Pros

It's easy to input the customers. However, we input 20 and MAYBE get 1 response. I have asked Get More Reviews to audit my account to help improve this but I don't think it's ever been done.

Cons

its a little clunky at time and hard to figure out where to get started. I have heard from customers that the link doesn't work.

DS
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DIMI S.

Legal Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

GREAT PRODUCT

Reviewed 4 years ago

WE HAVE BEEN RECEIVING MORE REVIEWS

Pros

EASY TO USE AND VERY USER FRIENDLY. A REPRESENTATTIVE AS ALWAYS AVAILABLE TO HELP.

Cons

I HAVE NO COMPLAINTS WHERE THIS SOFTWARE IS CONCERNED

KC
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Ken C.

Construction, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Get More Reviews Is Easy to Use

Reviewed a year ago

Staying on top of reviews real-time

Pros

Ease of use for the entire team and requires little instruction on it's use.

Cons

Sometimes it seems as though there is a delay in the information being update on a new review.

CK
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Christopher K.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Great way to get reviews

Reviewed 5 years ago

It has been a great help in getting reviews. We have more reviews than any other company in our city because of this software.

Pros

It is very easy to use. We really enjoy the automation.

Cons

Sending reviews from a mobile phone. It could be an easier way.

Vendor response

Hi Christopher - We appreciate your shining review! Let us know if there is anything we can do to help you!

AH
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Anthony H.

Automotive, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Great Product

Reviewed 4 years ago

It has helped streamline our process for asking for reviews. All of our emails, internal docs, and communication with clients we have links to reviews.

Pros

I searched and talk with several companies and the price spread in this space for software is crazy!

Cons

N/A N/A N/A N/A..............................

JS
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Jason S.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Good Product

Reviewed 6 years ago

They have been very accommodating and responsive to all our concerns and inquiries.

Pros

The product is very easy to set up and even easier for our customers to use.

Cons

I wish they would stream our reviews to our Instagram account.

pk
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paul k.

Retail, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

wonderful way of getting reviews...very important

Reviewed 6 years ago

We have gotten so many reviews. It has made a world of difference. We get so many orders referencing the quantity and quality of our reviews.

Pros

Ease of use and wonderful customer service

Cons

Not applicable. The software is perfect

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Tyler S.

Consumer Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Awesome software that helps!

Reviewed 6 years ago
Pros

It is great! Text reviews are something that we love to use. This software is perfect to get reviews from customers from either text or email!

Cons

None. We use it for texts/email review only so we are highly satisfied.

NA
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Nabil A.

Hospital & Health Care, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Amazing software

Reviewed 5 years ago

The reviews are in the center of our marketing strategy, so very beneficial, we can target happy customers instead of sending mass requests and losing in quality of reviews.

Pros

I find that the software is easy to use.

Cons

It needs to implement some notification system for the admin

Vendor response

Nabil - Thank you for the amazing review. We really appreciate it! Is there a certain notification you're looking for? By default we have a couple of different options for notifications that should be configured for your account already. Jump on chat and let us know or shoot us an email at help@getmorereviews.com!

SR
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Sauman R.

Medical Practice, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Works Well

Reviewed 5 years ago
Pros

Easy to use, effective at capturing 5 star reviews

Cons

There are some features that allow advanced tailoring which are above my head and unnecessary for what I need out of the product.

Vendor response

Thank you so much for the amazing review! We're glad you're having great results with our system!

BJ
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Brenda J.

Hospital & Health Care, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Responses - Limited

Reviewed 4 years ago

People are pleasant, input screen is simple, but still lacking responsiveness from customers.

Pros

It is easy to input customers names for reviews

Cons

We get very few replies for review requests. What is the percentage of responses the average company gets for their effort? Are we spinning our wheels for nothing?

TR
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Thomas R.

Legal Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Just what we needed

Reviewed 5 years ago

Our firm was very concerned about the lack of reviews we had been receiving so we began to look into the various software packages offered by companies. We found Get More Reviews to be very user friendly for our firm and our clients, but also offered the most bang for the buck. Our reviews have improved steadily and we are very pleased with the results Get More Reviews has produced.

Pros

The dashboard is very user friendly. We are able to input our clients e-mail information and the program handles the rest. We also like being able to provide review options, such as Google and BBB, to our clients.

Cons

Honestly, I haven't experienced any difficulties with the software to this point. This program is very easy to use and does it all.

SS
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Sidney S.

Marketing and Advertising, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Agency Setting - Very Useful

Reviewed 4 years ago
Pros

The ability to add various links and have bad feedback actually stopped is gold. We've tested it and found reviews increased and bad reviews were stopped and addressed without any review.

Cons

I do not like the design. I know this is subtle, but from a marketing perspective, the look of the end user UI matters and this is hardly attractive. Also, wish there was more customization in the dashboard and features.

NM
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Noelle M.

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews logo

GetMoreReviews

Best Review App for any company of size!

Reviewed 4 years ago

In almost 3 years of being in business, we've scraped and clawed for the 13 reviews we had before teaming up with Get More Reviews. A week into our partnership with them, and we already have TEN 5-star reviews. I'm only angry with myself for not doing this sooner!

Pros

We're a regional Assisted Stretch company that is experiencing FAST growth. One thing that was NOT growing was our list of Google Reviews. We did copious research of various review companies and their App offerings before choosing Get More Reviews. And, BOY, are we glad we did. First of all, the app is idiot proof [as I can attest] and intuitive and when going through an attempted Zapier set up, their...

Cons

Zero at the moment. They are by far the best App partner we have worked with in years!