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GetMoreReviews vs Weave Comparison
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Overview
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied...
Weave is the all-in-one customer communications and engagement platform for small business. From the first phone call to...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
99
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
It has been a great help in getting reviews. We have more reviews than any other company in our city because of this software.
I like the fact that itis easy to use and its contact import capabilities. I like that you can track each request activity and the price is just right.
It is a wonderful alternative to the $500 per month a lot of the other companies want.
Pros
Excellent, we were with and changed to someone else and went back to them because our office really likes the mobile app and there features are just better.
I love the integration with our practice management software, and that patients like the features that allow text responses and ease of communication with our office.
I love the ease behind weave, it's simple and not complicated plug the phone in sync it with my software and I was good to go.
Cons
If someone is unhappy we find out about it so we can address it directly with the customer instead of getting a poor review.
Beware if you want to cancel, you have to do it before they bill as they do no refunds or partial billing. I initially wanted to cancel as I wasn't really using the service.
Rich P.
Still didn't really use it during that time and went to cancel 1 day after the billing started. I was informed it was against their policy to do any refunds even on day 1.
Rich P.
Cons
However, it is costly since it does not work properly as often as it should. We do not use some of the features due to the inconvenient nature.
Once you have realized how bad and precarious this service is trying to cancel your contract is a nightmare.
I've had multiple minor issues that Weave support has failed to address or fix. For example, we have had problems with patient photos being taken out of our practice management software by Weave.
Key features
- Total features30
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audio Calls
- Call Conferencing
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Campaign Management
- Chat/Messaging
- Client Management
- Collaboration Tools
- Communication Management
- Complaint Monitoring
- Confirmation/Reminders
- Contact Database
- Contact Management
- Customer Complaint Tracking
- Customer Experience Management
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard
- Data Visualization
- Discussions/Forums
- Email Campaign Management
- Email Management
- Email Reminders
- Email Templates
- Engagement Tracking
- Feedback Management
- File Sharing
- For Small Businesses
- Forms Creation & Design
- HIPAA Compliant
- IVR/Voice Recognition
- Interaction Tracking
- List Management
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Negative Feedback Management
- Online Booking
- Online Voice Transmission
- PBX
- Performance Metrics
- Personalization
- Progress Tracking
- Project Management
- Purchasing & Receiving
- Ratings/Reviews
- Real Time Notifications
- Real-Time Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Generation
- Review Monitoring
- Review Notification
- Review Request
- Role-Based Permissions
- SMS Messaging
- SMS Reminders
- Scheduling
- Search/Filter
- Social Media Integration
- Social Media Monitoring
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Task Progress Tracking
- Text Analysis
- Third Party Integrations
- Visual Analytics
- Voice Mail
- Website Integration
- Widgets
- Workflow Management
- Total features73
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audio Calls
- Call Conferencing
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Campaign Management
- Chat/Messaging
- Client Management
- Collaboration Tools
- Communication Management
- Complaint Monitoring
- Confirmation/Reminders
- Contact Database
- Contact Management
- Customer Complaint Tracking
- Customer Experience Management
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard
- Data Visualization
- Discussions/Forums
- Email Campaign Management
- Email Management
- Email Reminders
- Email Templates
- Engagement Tracking
- Feedback Management
- File Sharing
- For Small Businesses
- Forms Creation & Design
- HIPAA Compliant
- IVR/Voice Recognition
- Interaction Tracking
- List Management
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Negative Feedback Management
- Online Booking
- Online Voice Transmission
- PBX
- Performance Metrics
- Personalization
- Progress Tracking
- Project Management
- Purchasing & Receiving
- Ratings/Reviews
- Real Time Notifications
- Real-Time Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Generation
- Review Monitoring
- Review Notification
- Review Request
- Role-Based Permissions
- SMS Messaging
- SMS Reminders
- Scheduling
- Search/Filter
- Social Media Integration
- Social Media Monitoring
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Task Progress Tracking
- Text Analysis
- Third Party Integrations
- Visual Analytics
- Voice Mail
- Website Integration
- Widgets
- Workflow Management
Integrations
- Total integrations1
- Adobe Commerce
- BigCommerce
- Google Ads
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- LinkedIn for Business
- Mailchimp
- Marketo Engage
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- WordPress
- Zapier
- Total integrations13
- Adobe Commerce
- BigCommerce
- Google Ads
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- LinkedIn for Business
- Mailchimp
- Marketo Engage
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- WordPress
- Zapier
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