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Review generation & reputation monitoring tool

GetMoreReviews Reviews - Page 3

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148 reviews

Recommended

LS
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Lee S.

Hospital & Health Care, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Program Works Very Well

Reviewed 5 years ago
Pros

Staff has found this software easy to operate and to encourage others to review our office

Cons

I see no deficiency with the software. I like the results.

Vendor response

Hi Dr. Lee, We really appreciate your kind and amazing review! You are a shining of example of business that does reputation management the right way. When you combine a great business with a great review strategy you create a system that leads to a shining reputation online and loads of new 5 star reviews! Let us know if you need anything!

ZG
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Zaur G.

Animation, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review

Reviewed 6 years ago

Already did . See above

Pros

Possibility to send texts to customers and adding widget to website

Cons

It doesnt allow you to select reviews you want to show on website. Customers who gets review request shoul log in in their account to post a reviw even though they are logged in. I have tested it sending request to myself. I think this is the main reason of refuses to review writing.

SB
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Sondra B.

Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Get More Reviews

Reviewed 5 years ago

Great!

Pros

We have gotten many more reviews on google and Facebook-it has really given us a google boost for sure

Cons

I wish there was some way to have one review written that would go out to multiple sites without having to rewrite/resubmit

Vendor response

Hi Sondra, Thank you so much for the great review! We're glad you're having a good experience with us. Yeah, your idea would be AMAZING if the review sites allowed us to do something like that. Unfortunately there isn't a way to take a review and automatically publish it to multiple sites at once. The user will have to login to each site you want to review published on in order for that to happen. Nonetheless, we've received this feedback before and will be the 1st to implement something like this should the review sites make a change that would support this!

CK
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Christopher K.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great way to get reviews

Reviewed 5 years ago

It has been a great help in getting reviews. We have more reviews than any other company in our city because of this software.

Pros

It is very easy to use. We really enjoy the automation.

Cons

Sending reviews from a mobile phone. It could be an easier way.

Vendor response

Hi Christopher - We appreciate your shining review! Let us know if there is anything we can do to help you!

JB
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Jessica B.

Retail, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding site for easy reviews

Reviewed 2 years ago

We love it. Easy to use and simple for customers to link and review.

Pros

We like the easy to use platform! It keeps track of who has been contacted and you can set time limits to not overlap customers for a certain time, no double asking for reviews! Our customers like the simple access to review us. Most customers need the reminder to rate us so it works well for us. Glad we found this site.

Cons

I with there was a price plan for two locations. We have one company with two locations and the price is very expensive. I feel like there is value in the site so I continue to pay but wish it were less expensive!

TR
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Thomas R.

Legal Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just what we needed

Reviewed 5 years ago

Our firm was very concerned about the lack of reviews we had been receiving so we began to look into the various software packages offered by companies. We found Get More Reviews to be very user friendly for our firm and our clients, but also offered the most bang for the buck. Our reviews have improved steadily and we are very pleased with the results Get More Reviews has produced.

Pros

The dashboard is very user friendly. We are able to input our clients e-mail information and the program handles the rest. We also like being able to provide review options, such as Google and BBB, to our clients.

Cons

Honestly, I haven't experienced any difficulties with the software to this point. This program is very easy to use and does it all.

MM
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Michael M.

Internet, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GetMoreReviews program feedback

Reviewed 4 years ago

It has been great in helping our clients obtain more reviews quickly and easily.

Pros

I like the sentiment check the most as it helps keep negative feedback away from the GMB listing or Facebook.

Cons

We like the newest feature that keeps the user on the review landing page when leaving a Google review, however we don't like the fact that you have to disable the sentiment check in order to use it.

NE
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Natasha E.

Insurance, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HIGHLY recomend

Reviewed a year ago

excellent

Pros

ease of use for both me AND the reviewer.

Cons

wish more people followed through only 20% actually respond

TH
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Tari H.

Medical Practice, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Program

Reviewed 5 years ago
Pros

This software is so easy to use and the results we have received have been amazing!! I love the feature that notifies you when you get a thumbs down, it has given us the opportunity to contact patients and remedy any issues they have before it posts a bad review. Customer service is on hand if you need them and very helpful. Definitely worth the cost.

Cons

The only thing that is annoying is every time I enter an email I have to click email. seems like if you are entering them and you start with email, it should automatically just select it for the following entries.

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Tyler S.

Consumer Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome software that helps!

Reviewed 6 years ago
Pros

It is great! Text reviews are something that we love to use. This software is perfect to get reviews from customers from either text or email!

Cons

None. We use it for texts/email review only so we are highly satisfied.

KC
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Kelly C.

Real Estate, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Don't get a lot of Results

Reviewed 4 years ago

Like having more reviews on google!

Pros

It's easy to input the customers. However, we input 20 and MAYBE get 1 response. I have asked Get More Reviews to audit my account to help improve this but I don't think it's ever been done.

Cons

its a little clunky at time and hard to figure out where to get started. I have heard from customers that the link doesn't work.

CZ
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Catrina Z.

Construction, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product; Great Price!

Reviewed 5 years ago
Pros

The software is easy to use. I can quickly send out a review request to any client of ours in mere seconds and they can easily leave us a review on the site of their preference. It is quick and easy for all involved.j

Cons

I cannot think of any cons at this time. We have had a great response and have increased our reviews since using this software.

Vendor response

Hi Cartrina - We really appreciate your review! We're thrilled that you're getting a great response rate as well. If there is ever anything we can do to help you just jump on chat or shoot us a note to help@GetMoreReviews.com

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Dr. James W.

Education Management, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Software That Gets the Job Done!

Reviewed 4 years ago
Pros

It just works and once you use it, it just makes sense and doesn't require much training.

Cons

Nothing really, it works well and doesnt take a long time to learn.

ks
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karyn s.

Higher Education, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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spam reviews ruin the product

Reviewed a year ago

see above

Pros

love it - love the ticker, but the lack of ability to remove spam reviews unrelated to my business ruin the whole product

Cons

love it - love the ticker, but the lack of ability to remove spam reviews unrelated to my business ruin the whole product

ML
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MATTHEW L.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Job Guys!

Reviewed 6 years ago
Pros

They enable us to make the most of our satisfied customers in order to get more business.

Cons

Nothing that I can think of at the moment.

BB
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Bryson B.

Retail, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mission Pet Mart Review of "GetMoreReviews"

Reviewed 6 years ago

We have gone from a 2.3 to a 4.1 overall rating in a years time. I directly attribute this change to GetMoreReviews and my staff

Pros

Very fluid usage. Any of my staff can convert a customer experience into a review on google in seconds.

Cons

no option to directly connect with a customer that has posted a negative review without paying more for it.

EC
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Elizabeth C.

Medical Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LOVE GET MORE REVIEWS

Reviewed 6 years ago
Pros

how easy this program is to for everyone!

Cons

You can not send a request to more than one person with in six months

TL
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Teresa L.

Financial Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product

Reviewed 4 years ago
Pros

Very easy to use for administration and clients.

Cons

The thumbs up/down feature did not display on any platforms, we have since disabled it.

BJ
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Brenda J.

Hospital & Health Care, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Responses - Limited

Reviewed 4 years ago

People are pleasant, input screen is simple, but still lacking responsiveness from customers.

Pros

It is easy to input customers names for reviews

Cons

We get very few replies for review requests. What is the percentage of responses the average company gets for their effort? Are we spinning our wheels for nothing?

KS
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Kurt S.

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Seamless way to prompt customers for reviews

Reviewed 6 years ago

I like the program. It's nice, and it boosts our reviews, which are extremely important in today's market of internet browsing to determine who you want to do business with.

Pros

This software is nice because I only have to enter 2 or 3 pieces of information. An email or phone number, and the first name of the customer. The software does the rest, including reminding them that the review request is still waiting.

Cons

I haven't found anything negative to report.

JS
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Jennifer S.

Health, Wellness and Fitness, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Review Management

Reviewed a year ago

Overall experience has been positive.

Pros

GetMoreReviews helped us get started with our review management process. The customer service during set up and ongoing has been great. I write an email and get quick responses. I like that it sends the follow up emails automatically.

Cons

When we do not receive a review, we find that we have to delete the contact and reinput them to send another round of emails. It doesn't track how many times you have sent an email to a contact, which is something I would really like.

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Verified reviewer

Computer Networking, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

It works!

Reviewed 6 years ago
Pros

GetMoreReviews has helped our company get better "internet karma" and stops bad and angry reviews before they're put up. It's been invaluable in improving our service and retaining customers!

Cons

It can be difficult to learn how to use it.

NV
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Nathan V.

Printing, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for Customer Satisfaction

Reviewed 5 years ago

We are very pleased with GetMoreReviews. It has set us apart from our competition in online search results.

Pros

Since signing up with GetMoreReviews, we have more than doubled our online Google Reviews. If customers have a complaint, we get a private email instead of a public review.

Cons

GetMoreReviews is fairly costly, but the software is robust and saves us a lot of time. The price would be my only negative mark.

Vendor response

Hi Nathan! Thank you for the amazing review and kind words. It is awesome to hear that you've more than doubled your reviews since you signed up with us. Let us know if there is ever anything we can do to help you out!

KW
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Katie W.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Do you want google reviews?

Reviewed 5 years ago
Pros

This is the best software we have used to collect five star google reviews. In less than one year we have moved from 18 to 87 reviews- all at least 4 star.

Cons

Monthly expenses in US dollar- I live in Canada.

Vendor response

Hi Katie - Thank you for this amazing review. We so happy you think we're the best option from everything you've looked at! Let us know if there is anything we can do to help you!

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Verified reviewer

Real Estate, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetMoreReviews

Reviewed 6 years ago

We are busy selling real estate and even though it is important now to have reviews online, it just wasn't getting done. This program makes it quick and easy.

Pros

Simplicity. We enter in the info after a closing and the reviews are automatically sent out and posted once they are completed

Cons

Nothing. It automates the system so at least, the request for a review goes out every time.