GetMoreReviews Reviews - Page 4

Auto social posting, automated reporting, review reminders, and the bad review blocker just to name a few of the great features. It's also super intuitive and easy to set up. Not to mention cheaper than the other guys.

The user interface isn't exactly my taste but it definitely doesn't detract from the overall experience.

Ease of use Recurrent reminders to customers to leave a review

No major cons thus far. Customer service is via chat or email but pretty responsive

I love the ease of access and the great customer support. I signed up and in less than a day I was on my way. I now have a better grasp of customer service management. I am also able to immediately communicate with my clients to help me serve them better!

It can be expensive but the service is worth it.

I love how easy this is to use on my end and on my clients end when they write the review.

It's been fixed now but it wasn't working right on something before.

Get More Review is easy to use and reasonably priced. Before getting the product, we reached out to the other popular review sites and the prices were double of what GetMoreReviews. When we reached out to GetMoreReviews, they gave us a 2-week trial at no cost and even set-up our profile for us. We've since purchased the service and receive weekly reviews more consistently than before.

There are little customization options, but for the most part serves its purpose.

It is easy to send out requests and the staff is very knowledgeable and prompt with help.

It seems you can't be notified if someone opens the survey but does not fill out the survey. I have to resend manually. There also seems to be a delay in the posts that come through.

I like most that there is a two-time follow-up sent to the customer following the initial request as I've noticed that has helped to get more customers to post reviews when they are reminded. I like that it is easy enough for the customer to follow and post a review. I like that it automatically connects to their Google or Yelp account for them to easily post a review. I think all these factors help to get the customer to post a review.

It's slightly annoying that I have to upload the invite list AND then Activate it. So kind of 2 steps to send the request rather then just uploading the list and it automatically gets sent out.

Ease of use and set up was very easy. The ability to either text or email customers as well as link different review platforms is great.

Inability to remove a large amount of contacts at once is inconvenient if you happen to upload the wrong list.

Allows us to request reviews that are published on 3rd party sites like Google, Yelp and Trip Advisor, unlike many platforms that just post on their own sites. Google is most often read by our customers and the reviews are a large part of how Google ranks your business for organic SEO. We have hundreds of Google and yelp reviews and lots on Trip Advisor too.

sometimes it's not clear that review requests have been activated

Thank you for the amazing review!

Ease of use for the entire team and requires little instruction on it's use.

Sometimes it seems as though there is a delay in the information being update on a new review.

It is easy to use and the customer service when I have questions is amazing and quick.

I have only been using the software for 3.5 months but have had no issues so far.

Hi Kim, Thank you for the amazing review! We really appreciate your business :)

Ease of use and simply direct results because of information passed on from our customers about our company. Worthwhile investment of time and resources.

No negative feedback. We want to improve so we didn't see much criticism.

The software is easy to use, they have great customer service, and the pricing is good whether you are using it for your own company and/or for clients.

There is nothing really that I don't like about the software. I would definitely recommend signing up and giving it a shot.

Simply put, it’s easily modifiable and very easy to use with different electronic medical records. Has been fantastic.

I have to manually download from my EMR an excel sheet but really that’s not that hard.

I like the ease of use. It is pretty self explanatory and the product delivers exactly what the sales pitch promises.

I thought that the sales process could have been more customer friendly. I had to seek out my sales rep and follow up after scheduled calls were missed

It's very good that I can see which customers are receiving the emails and who reply's. It gives me a good idea who is completely satisfied.

If I had to choose one thing, I'd say the price. Our company is small and there should be an option for smaller companies.

Ease of database integration and implementation

Yelp does not allow feedback derived from an out side review source

Hi Brendon - Thank you for the great review! We're happy you're happy :) Let us know if you ever need anything!

Fairly easy to use, very affordable easy to set up

I would like to have a way to separate the reviews we send out for different categories such as leasing, maintenance, general management. Currently I have to go in and change of the verbage everytime I send a review to meet the audience I am going for. Other than that like the product

Hi Daelene - Thanks for the great, honest feedback! We really appreciate it. Your suggestion on the different categories is one that is pretty common. Be on the lookout for a new feature that should help with this in the next few months. We're working hard to solve this common request!

Love the ease of getting reviews. We really struggled with that.

I can't implement your review page within our website because of code restrictions. Wish I could use that!

IT'S EASY TO USE AND THE PRICE POINT IS NICE

DOESN'T SEEM TO PROVIDE AS MUCH ROI AS BIRDEYE DOES. WE SAW A LOT MORE REVIEWS FOR THE AMOUNT WE INVITED

I liked how the software had only the functions I needed - reviews. I quickly got it up and running, the staff loved seeing our metrics grow and the customers mentioning them by name.

The status of all the emails in play could be displayed in a more clear manner.

Easy to access and enter review invitations. Customers receive repeated requests to enter a review without the requests becoming obnoxious.

Having to go between multiple screens to send invitations.

The product is very easy to set up and even easier for our customers to use.

I wish they would stream our reviews to our Instagram account.