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GetResponse vs Constant Contact Comparison

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Overview

Online marketing tool that helps business owners to build permission-based mailing lists, maximize conversions with email...

Category Leaders

Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

19

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

325

5

4

3

2

1

171

84

33

17

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.3

2K

5

4

3

2

1

1,002

704

252

35

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

It is a great tool for email marketing filled with the required features like analyses and reports, segmentation, automation, etc. It is very nice looking and easy to navigate.

AR

Anonymous Reviewer

What i like most about this tool is that it provides me with the best email marketing services and great features for building my email lists effectively.
AvatarImg

Allen E.

GetResponse is my favorite EMS by far. The software is fairly easy to use and for what you can't figure out they have tons of options and outstanding customer service to learn and get trained.
AvatarImg

Jess B.

Pros

They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
AvatarImg

Kelly P.

The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.

CG

Cydnie G.

The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.

AK

Alysha K.

Cons

I cancelled my subscription and after a month they activated without my consense and charged of 95.

CM

Cristian M.

After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters.

NR

Nick R.

When we asked for them to refund our payment due to our inability to use their system they refused, citing terms and conditions.
AvatarImg

Adam R.

Cons

Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.

DS

Dawn S.

Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.

DS

Danielle S.

I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
AvatarImg

Kali C.

  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features88
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Audience Targeting
  • Auto Update
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Click Tracking
  • Commenting/Notes
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Customization
  • Data Analysis Tools
  • Data Import/Export
  • Design Management
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • Form Builder
  • Forms Management
  • Image Library
  • Inventory Management
  • Keyword Filtering
  • Kitting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Media Library
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Multivariate Testing
  • Newsletter Management
  • Order Management
  • Performance Metrics
  • Post Scheduling
  • Pre-built Templates
  • Preview Functionality
  • Promotions Management
  • Publishing Options
  • Question Branching
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Validation
  • Responsive
  • SEO Management
  • SSL Security
  • Sales Analytics
  • Search/Filter
  • Segmentation
  • Shipping Management
  • Shopping Cart
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Team Management
  • Template Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • Unsubscribe Database
  • Visitor Registration
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • Total features145
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Audience Targeting
  • Auto Update
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Click Tracking
  • Commenting/Notes
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Customization
  • Data Analysis Tools
  • Data Import/Export
  • Design Management
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • Form Builder
  • Forms Management
  • Image Library
  • Inventory Management
  • Keyword Filtering
  • Kitting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Media Library
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Multivariate Testing
  • Newsletter Management
  • Order Management
  • Performance Metrics
  • Post Scheduling
  • Pre-built Templates
  • Preview Functionality
  • Promotions Management
  • Publishing Options
  • Question Branching
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Validation
  • Responsive
  • SEO Management
  • SSL Security
  • Sales Analytics
  • Search/Filter
  • Segmentation
  • Shipping Management
  • Shopping Cart
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Team Management
  • Template Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • Unsubscribe Database
  • Visitor Registration
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Widgets
  • Workflow Management

Integrations

  • Total integrations200
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations481
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

GetResponse logo

GetResponse

Lots of obstacles

Reviewed 2 years ago

There are better options out there. Pardot, Constant Contact seem easier to use and more powerful and with better support.

Pros

It does the job most of the time. It can send to large groups and it can include some dynamic fields.

Cons

It seems very b2b focused...so b2c recipients with Gmail or Yahoo addresses get blocked. They seem very worried about getting shut down if they allow users to include emails with a hint of concern. Didn't find ability to personalize subject lines. Pictures are often blocked but that may be an issue caused by our own security protocols.

Vendor response

Hi Kirk! Thanks for taking the time to leave a review. I will share this feedback with the team so we can continue to improve and grow. -Taylor

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

GetResponse logo

GetResponse

I feel mixed about the software.

Reviewed 5 years ago

Ease of use in regards to the templates, getting to see what kind of likelihood of the email being rejected could be.

Pros

I like that the templates, overall, are easier to use than Constant Contact. I also like that they check the spam score on your emails before you send them out.

Cons

The SalesForce integration is absolutely terrible. It does not work AT ALL. Also, the customer support for it is also absolutely terrible.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GetResponse logo

GetResponse

Fantastic all in one email marketing platform!

Reviewed 5 years ago

Channels my prospects into the appropriate funnels and maintains contact information.

Pros

The new version provides all the funnel, automation, landing pages, and auto responders I could ever need with hundreds of customizable templates.

Cons

The work flow automation and integration takes some time to learn. It would be nice to have more tutorials on the feature and how it can be integrated into your marketing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GetResponse logo

GetResponse

Campaigns with better supervision.

Reviewed 4 years ago

GetResponse is a program that with the exact instructions, you can achieve job stability in the area of ​​Email Marketing. However, I do not recommend using it without studying its functions. Currently it benefits my company, offering the way to supervise the campaigns carried out at all times.

Pros

The special thing that GetResponse has, are the constant updates it makes on the platform with the sole purpose of pleasing the customer. Recently added functions such as: monitor campaigns from the mobile device, something that is very important in any company.

Cons

The weak point that GetResponse has is customer support, although constant updates are made, the support takes more than 3 days to answer a question, something that is very annoying at all times.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GetResponse logo

GetResponse

I have used a number of autoresponder and email services Get Response is of high quality

Reviewed 4 years ago
Pros

A good number of Newsletter templates is a nice feature and simple campaign directions make this a steady client contact service

Cons

Picky on who might be added to any contact list. Get Response wants a very low bounce rate which does make sense in the long run

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

GetResponse logo

GetResponse

Getresponse is a user friendly platform