GreenRope Features

GreenRope

Complete CRM for sales, marketing, and operations

4.33/5 (150 reviews)

Competitor Feature Comparison

AB Testing
API
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Auto-Responders
CAN SPAM Compliance
CRM
Calendar Management
Calendar/Reminder System
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat/Messaging
Click Tracking
Contact Database
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customer Segmentation
Customer Surveys
Customizable CTAs
Customizable Forms
Customizable Templates
Customization
Data Import/Export
Data Synchronization
Document Storage
Drag & Drop
Drip Campaigns
Dynamic Content
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Forecasting
Form Builder
Image Library
Interaction Tracking
Internal Chat Integration
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Learning Management
List Management
Marketing Automation
Marketing Calendar
Mobile Access
Monitoring
Multi-Campaign
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Pipeline Management
Progress Tracking
Promotions Management
Prospecting Tools
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Notifications
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Request Assignment
Responsive
Sales Analytics
Sales Pipeline Management
Search Marketing
Search/Filter
Segmentation
Social Marketing
Social Media Integration
Social Promotion
Spam Blocker
Tagging
Task Management
Template Management
Territory Management
Third Party Integrations
Visual Analytics
WYSIWYG Editor
Web Forms
Website Analytics
Website Visitor Tracking
Workflow Management
Visit WebsiteCompare App
AB Testing
API
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Auto-Responders
CAN SPAM Compliance
CRM
Calendar Management
Calendar/Reminder System
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat/Messaging
Click Tracking
Contact Database
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customer Segmentation
Customer Surveys
Customizable CTAs
Customizable Forms
Customizable Templates
Customization
Data Import/Export
Data Synchronization
Document Storage
Drag & Drop
Drip Campaigns
Dynamic Content
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Forecasting
Form Builder
Image Library
Interaction Tracking
Internal Chat Integration
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Learning Management
List Management
Marketing Automation
Marketing Calendar
Mobile Access
Monitoring
Multi-Campaign
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Pipeline Management
Progress Tracking
Promotions Management
Prospecting Tools
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Notifications
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Request Assignment
Responsive
Sales Analytics
Sales Pipeline Management
Search Marketing
Search/Filter
Segmentation
Social Marketing
Social Media Integration
Social Promotion
Spam Blocker
Tagging
Task Management
Template Management
Territory Management
Third Party Integrations
Visual Analytics
WYSIWYG Editor
Web Forms
Website Analytics
Website Visitor Tracking
Workflow Management
Visit WebsiteCompare App
AB Testing
API
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Auto-Responders
CAN SPAM Compliance
CRM
Calendar Management
Calendar/Reminder System
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat/Messaging
Click Tracking
Contact Database
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customer Segmentation
Customer Surveys
Customizable CTAs
Customizable Forms
Customizable Templates
Customization
Data Import/Export
Data Synchronization
Document Storage
Drag & Drop
Drip Campaigns
Dynamic Content
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Forecasting
Form Builder
Image Library
Interaction Tracking
Internal Chat Integration
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Learning Management
List Management
Marketing Automation
Marketing Calendar
Mobile Access
Monitoring
Multi-Campaign
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Pipeline Management
Progress Tracking
Promotions Management
Prospecting Tools
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Notifications
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Request Assignment
Responsive
Sales Analytics
Sales Pipeline Management
Search Marketing
Search/Filter
Segmentation
Social Marketing
Social Media Integration
Social Promotion
Spam Blocker
Tagging
Task Management
Template Management
Territory Management
Third Party Integrations
Visual Analytics
WYSIWYG Editor
Web Forms
Website Analytics
Website Visitor Tracking
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


5 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


10 reviews

GreenRope Feature Reviews

25 reviewers had the following to say about GreenRope's features:

Genna M.

Overall, it's been just OK. It gets the job done but not always a great experience

2018-05-22

The analytics and dashboard reporting were also benefits for reviewing and improving campaigns.

Pros

Finally updated tool so you can search for items more easily, yay.

Cons

No nesting folders for content available, so our list of emails and assets is LONG and not well organized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan L.

Verified Reviewer

One tool to reach so many goals

2015-03-05

From email marketing to project management, from social media scheduling to accounting...it's goal is to help you reach your business goals.

Pros

Sales CRM features Social media scheduling Email marketing filters Event management Drip campaigns, even though I haven't used it much the potential is impressive.

Cons

Google+ scheduling, not sure if Google+ even allows a good enough API for this but it would be helpful.

Source: GetApp
Helpful?   Yes   No
Read more
Micaela A.

The complete operaitonal solution

2020-08-22

With one piece of software, GreenRope has allowed us to integrate all components of our operation and, as an executive, I have real time viability into my team's daily updates and activities.

Pros

Comprehensive capabilities to manage our entire customer journey from lead generation to marketing automation, website traffic analytics, opportunity management, customer project management, invoicing, and customer service (surveys, help tickets, etc.)

Cons

However, in just a few weeks, we've automated multiple manual functions making the investment of time well worth it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GreenRope


Hello Micaela! Thank you so much for the amazing review. We really appreciate your support of GreenRope and we are excited to see your growth! Please reach out if you ever have any questions! We are here to help!

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Anonymous
( company, 11-50 employees)

Greenrope has ultimate customization capabilities, but can be difficult for the inexperienced user.

2018-06-21

It is highly customizable and allows a multiuser functionality which is helpful for sales teams.

Pros

(This has happened to us before and didn't realize until some people noticed it on social media. Yikes!

Cons

There were several issues with mobile responsiveness when we first started using it, and I spent a large amount of time discussing fixes with the chat support team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sanjiv P.

Great value for a combined CRM + email campaign tool

2016-09-19

It's very easy to search and find relevant contacts and the ability to easily create new groups from the hot leads. The export and import is very clean and the ability to merge groups is simple.

Pros

Tracking the email campaigns and viewing the stats.

Cons

The export feature does not retain all the data in the NOTES field properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering GreenRope

Try the tool and you will enjoy the flexibility.

Source: Capterra
Helpful?   Yes   No
Read more
Laurie G.

GreenRope's CRM handles everything we need for our small business!

2018-06-25

I can manage our events, emails and analytics all in one place.

Pros

Email marketing, event management, membership management, analytics and workflows all in one place!

Cons

There's a few small bugs related to events, and API can be tricky, but if you have the patience, you can make anything work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah B.

Affordable Platform with Fabulous Customer Service

2016-12-01

It provides us with everything we need to run our email marketing and client management campaigns, and customer service is really great.

Pros

Affordable, lots of features, great customer service

Cons

The interface is a bit dated, and I wish the survey function had better reporting capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael C.

It is very modern and offers endless customization.

2018-05-16

Flexible and customizable CRM

Pros

Allows management of multiple businesses under one company.

Cons

Due to the endless possibilities, it requires a lot of time commitment to learn.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Edward F. N.

Easy to use and easy to navigate.

2018-05-16

Ease of use and ease of implementing a new list and new mailing template

Pros

They continually send out ideas on how to easily get more out of the product, as well as webinars on new features and functionality.

Cons

Easier way to integrate social media communications on the email blasts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Erik P.

Been using for @5 months, this type of tool is new to me, not alot to compare to in this space

2018-06-01

Helped me track and manage contacts, leads and opportunities, easy to use dashboard

Pros

The dashboard brings a lot of valuable info to you on first entry, To-Do list is very handy, really like the ability to drill into the reports from the dashboard

Cons

UI is OK, leads and opportunities is buried inside contacts, has alot of functionality that I have not yet explored

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I live in a fast paced world transferring data has been a slow catch up for me

2018-06-28

visibility throughout all of my company for contacts and marketing campaigns

Pros

I like the CRM Activity feature it helps me stay organized in my follow up I feel the drip campaigns could be useful but have not seen any turn around from the ones set up not by me.

Cons

I do not like that my email account is not synced with this it adds a step to my process making more work for me

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard S.

Review Greenrope

2020-02-13

More features in terms of individual staff management would be useful in later releases.

Pros

It is very good with email control and email campaigns

Cons

More geared to marketing as a CRM.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Events Services company, 11-50 employees)

Versatile and All-Encompassing

2019-09-12

Our problem before GreenRope is that we are a small business with high volume of records. Softwares that could handle our volume were not affordable or approachable for small business. GreenRope has been a great solution for us, and I am very impressed with their support.

Pros

- Affordable - Contains everything we need in one software, whether email, database management, automation, sales management, etc. - Great support and resources - Database organization possibilities - Easy visual interface for sales team

Cons

Example: cloning a contact record.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
CarL N.

Pleased with the full service capabilities of Green Rope.

2018-05-29

All in one service for email, lists, etc.

Pros

The email templates and tracking capabilities are the features that I have used and like most.

Cons

List management is sometimes a challenge to handle as efficiently as I would like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Loads of functionally Not so user friendly

2018-05-22

A drip campaign so far!

Pros

I used to work with marketing, so I'm pretty spoiled in the marketing automation workspace, but I am impressed with the functionality and abilities this tool has in comparison.

Cons

If I had any input I'd say invest more energy into UX and UI! Please and thank you

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Lew E.

Awesome! Truly incredible support and product.

2018-06-25

It replaced the horrible infusionsoft product and its terrible customer service.

Pros

I love that it offers so much power in customer service management and marketing tools. It is a one stop shop and does not require me to go to multiple vendors.

Cons

The website templates a bit dated and clunky but that can be taken care of with custom coding and options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Maciej L.

Easy to work with software. In case there are any problems the support team is always available.

2018-06-26

Pros

Easy way to search for contacts and edit them

Cons

Performance while searching.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Leslie Ann A.

Customer Support is GreenRope's secret advantage! Staff is very responsive and effective!

2019-09-13

Customer Support through the live chat feature is fantastic.

Pros

The great support I get from customer support.

Cons

As this is my first customer management software system, navigating is not always intuitive for me; and the endless options/features can be overwhelming at times.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from GreenRope


Hello Leslie Ann! Thank you for the great review! We really appreciate your kind words and feedback. So glad to hear that you are getting a lot out of both the system and our support team! We are always here to help!

Read more
Chris L.

Green Rope still a bit Green

2019-03-19

I just found the program to be "too much" and not as lean as I wanted. While trying out the software I was also not a huge fan on the cost - some may say it's worth it, but personally, I will keep looking.

Pros

I like the Calendar Remind system as well as document storage and social media integrations.

Cons

While having a lot of options isn't necessarily bad, it can hamper productivity and ease of use. The templates are also outdated and sometimes error-out in your browser (depends on settings, etc.).

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Overall really good

2018-05-17

Pros

GreenRope for marketing automation is an extremely robust solution at a very reasonable price point.

Cons

- Automation is setup in 3 areas serving very different purposes, whereas in HubSpot you can perform all workflows, drip campaigns, and customer journeys in one area - You have to request more storage space for the media library (starts with only 100MB!)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Krysti L.

GreenRope CRM system

2018-08-26

Pros

I like the ability to store data and the ability to run reports.

Cons

I don’tike that there isn’t the ability to create a separate template or update an existing one.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric W.

Lots of functionality and power, with a more basic interface but with responsive help desk.

2018-05-22

keep track of, and communicate with contacts.

Pros

You can do almost anything from keeping track of contacts, to workflows, and marketing automation...and much less expensive.

Cons

The interface is not as slick as more expensive products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dr. Scott V.

GreenRope has helped us book more revenue this year than the last 3 years combined !

2016-09-20

GreenRope has significantly simplified and streamlined many of our basic business operations and marketing (such as our web site, CRM activities, email marketing, project management, document sharing, etc.).

Pros

GreenRope's features are extremely well-integrated with an intuitive, easy-to-use interface without the unnecessary complexity and long learning curve of other solutions.

Cons

I suppose that the only drawback is that there are so many features that I feel like I am missing out since I have not had a chance to explore or experiment with several of them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bonnie M.

Greenrope

2018-11-08

Greenrope really is quite a wonderful customer relationship management (CRM) system!

Pros

We run many programs and will have multiple informational sessions all at different times and locations – trying to keep track of all of that very important information (communications, RSVP's, which media was used for which communication, who has opened our email/who hasn't, reminder email scheduling, who needs a warm return call, etc.) would be impossible without Greenrope.

Cons

The only thing I can think of that I wish Greenrope would do - is sometimes open the desired page/data faster, but honestly that might just be a (our) system issue and not necessarily a Greenrope issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark M.

Overwhelmingly Functional - GreenRope can do such much to help your business.

2018-06-29

GreenRope helps me run my business from all aspects of Marketing and CRM

Pros

We are able to use the CRM (which is the backbone of the platform) to do the normal CRM activity tracking AND so much more.

Cons

The learning curve is overwhelming and the set up process does not really mitigate this. No offense to the GR Support team (they are fantastic), but when you start on-boarding - you do not know, what you do not know. So, getting started can be overwhelming. My suggestion to GR is to take the approach that they use for building automation and work with each business to develop a product functionality road-map to move the training from the most important functionality to the less important functions. The help videos and customer support are very good supplements to the on-boarding process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more