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Hootsuite vs Social Champ Comparison

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Overview

Category Leaders

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance,...

Category Leaders

Social Champ - An automation and management tool to streamline all major social media networks from one platform. Create...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

3.7K

5

4

3

2

1

1.9K

1.3K

361

47

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.4

65

5

4

3

2

1

40

19

1

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
I love that I can save drafts and schedule easily. This makes my social media strategy clear and streamlined with the ability to plan ahead.
I was excited to start using Hootsuite for the simple reason that I needed help managing my accounts. Like the very easy dashboard and functionality.

Pros

Reliable friendly support and most importantly, whenever we have made requests or suggestions the tech team has taken our requests seriously and integrated some great solutions.
It was affordable and it does Instagram scheduling really well. I like that I can you can group together hashtags and have them save to reinsert into posts.
Overall it has been fantastic value for money, with great product communication from the Social Champ team. The product does what is says it does and is always growing.

Cons

There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
I had an issue with integrating it with all my platforms. I forget which one, but I was missing one that I had to do separately.
It may be user error, but it has proved an inconvenience at times.

Cons

It was frustrating for me because sometimes, wait - all the time I missed the copy and paste method that use to be used through the app.
The graphic platform its too poor and have not graphic summery analysis from all accounts.
Their UI is fairly ok but can sometimes be confusing, one really needs to get familiarize with it and there is a bit of learning curve.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features144
  • @mentions
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Advertising Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Behavior Tracking
  • Benchmarking
  • Brand Guidelines
  • Brand Tracking
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Tracking
  • Categorization/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Discovery
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Digital Asset Management
  • Drag & Drop
  • Editorial Calendar
  • Email Alerts
  • Employee Advocacy
  • Employee Database
  • Employee Engagement
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • Filtering
  • Group Management
  • Image Editing
  • Image Library
  • Impact Measurement
  • Influencer Tracking
  • KPI Monitoring
  • Keyword Filtering
  • Keyword Tracking
  • Lead Engagement
  • Live Chat
  • Marketing Automation
  • Media Library
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Social Integration
  • Multi-Language
  • Performance Metrics
  • Post Scheduling
  • Pre-Approved Content Library
  • Predictive Analytics
  • Progress Tracking
  • Project Management
  • Publish Scheduling
  • ROI Tracking
  • Real Time Comparisons
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Role-Based Permissions
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Mentions Tracking
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tag Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Trend Analysis
  • User Management
  • User Profiles
  • Visual Analytics
  • Web Traffic Reporting
  • Website Analytics
  • Workflow Management
  • Total features36
  • @mentions
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Advertising Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Behavior Tracking
  • Benchmarking
  • Brand Guidelines
  • Brand Tracking
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Tracking
  • Categorization/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Discovery
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Digital Asset Management
  • Drag & Drop
  • Editorial Calendar
  • Email Alerts
  • Employee Advocacy
  • Employee Database
  • Employee Engagement
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • Filtering
  • Group Management
  • Image Editing
  • Image Library
  • Impact Measurement
  • Influencer Tracking
  • KPI Monitoring
  • Keyword Filtering
  • Keyword Tracking
  • Lead Engagement
  • Live Chat
  • Marketing Automation
  • Media Library
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Social Integration
  • Multi-Language
  • Performance Metrics
  • Post Scheduling
  • Pre-Approved Content Library
  • Predictive Analytics
  • Progress Tracking
  • Project Management
  • Publish Scheduling
  • ROI Tracking
  • Real Time Comparisons
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Role-Based Permissions
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Mentions Tracking
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tag Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Trend Analysis
  • User Management
  • User Profiles
  • Visual Analytics
  • Web Traffic Reporting
  • Website Analytics
  • Workflow Management

Integrations

  • Total integrations192
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations7
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

GS
AvatarImg

Görkem S.

Electrical/Electronic Manufacturing, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hootsuite logo

Hootsuite

Useful Functions

Reviewed 3 years ago
Pros

Saves time. Easy to control and work as a team. Customazing the dashboard is very useful. Competitor monitoring is a great function. Analysing and reports are customazible hence very useful. Publishing simultaneously is a big plus.

Cons

Social inbox can be more robust. I would love to see a social CRM option.

DS
AvatarImg

Danielle S.

Higher Education, 501-1,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Hootsuite logo

Hootsuite

Works, but there are better tools

Reviewed 4 years ago

HootSuite was one of the first social media management tools that I used. I was with the product for a few years to see new feature roll-outs, then some roll-backs as the software struggled with API changes on social media platforms. The price is affordable compared to other tools - I would recommend this if you want to do basic post scheduling on a budget. If you plan on having a team involved in editing and posting, and have a lot of social channels and streams to manage, I would recommend paying more for a more complex tool like Sprout Social, which is what I ended up switching to.

Pros

ease of use, can conduct the basic tasks necessary, been around in the industry a long time

Cons

user experience design could use work, integrations with social networks frequently failed/broke connection, social listening setup is clunky

rw
AvatarImg

randy w.

Health, Wellness and Fitness, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hootsuite logo

Hootsuite

hootsuite

Reviewed 5 years ago

Great tool for the SEM do it yourself business owner

Pros

multiple platforms reached with a single post

Cons

Some difficulty connecting certain social platforms

AvatarImg
AvatarImg

Princewill E.

Retail, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hootsuite logo

Hootsuite

Hootsuite Review

Reviewed 3 years ago

Used it for mostly for content scheduling, social media analytics & community management.

Pros

I like that it's easy to use, dynamic as it connects with most social media channels & allows me to easily schedule posts across multiple platforms. Easy to assign certain tasks across my team & also do social listening.

Cons

lack of advanced social listening features

AvatarImg
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Alison R.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hootsuite logo

Hootsuite

The top social scheduling platform for a reason

Reviewed 7 years ago

social media scheduling, social media management, content ideas

Pros

I've been using HootSuite for years and I keep discovering great features! I recently discovered the app connections in HootSuite with UpContent and Right Relevance and they have been essential when I am having a mental hiccup and don't know what to post.

Cons

I have found sometimes the numbers for engagement in the analytics section are a bit inflated. And the permission levels on the Enterprise team plan can get annoying.

AvatarImg

Verified reviewer

Publishing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hootsuite logo

Hootsuite

A Social Media managers dream!

Reviewed 5 years ago

social media management, scheduling out social media posts

Pros

If you have a business with social media accounts, then you absolutely need this! It allows you to create posts and schedule them weeks in advance! Everything is on a single dashboard making it super easy to manage every channel.

Cons

It is a paid web based software and if you have any issues with the software, their customer service is very slow!

MO
AvatarImg

Morgan O.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hootsuite logo

Hootsuite

I uses hootsuite for scheduling social posts.

Reviewed 7 years ago

Scheduling social posts in advance across multiple social platforms.

Pros

I like that you are able to schedule posts to multiple social platforms. I also really like the auto schedule feature.

Cons

I wish that hootsuite gave me more analytics. I also wish it told me how it figures the best time to auto schedule.

AvatarImg
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Brian K.

Information Technology and Services, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hootsuite logo

Hootsuite

Great Tool for Social Calendars & Posting

Reviewed 5 years ago

Social media scheduling across multiple social channels and platforms.

Pros

Pretty straightforward social scheduling tool. Makes it easy to post and manage social schedules across multiple accounts.

Cons

None really come to mind. Service does what is advertised. There are many features allowing flexibility for businesses of all sizes.

AA
AvatarImg

Amit A.

Information Technology and Services, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hootsuite logo

Hootsuite

Excellent Social Media Management Tool

Reviewed a year ago

Hootsuite is popular social media management software that allows connect multiple social media accounts to enhance social media marketing.

Pros

It's a easy to use software with powerful social media tools to manage your social media presence. This tool help us to schedule our social media posts with multiple accounts and also generate reports to identify your growth.

Cons

I didn't face any major issues with the software but sometimes their might be a problem of accounts connectivity.

CP
AvatarImg

Chris P.

Music, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Hootsuite logo

Hootsuite

Easy to keep social media on track

Reviewed 5 years ago
Pros

can keep multiple social media accounts on track

Cons

Needs to add more social media functions

TM
AvatarImg

Tori M.

Human Resources, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hootsuite logo

Hootsuite

Good for managing multiple social media

Reviewed 5 years ago
Pros

Hootsuite is easy to manage multiple social media accounts

Cons

Some social medias are not implemented yet

TD
AvatarImg

Tyler D.

Medical Practice, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hootsuite logo

Hootsuite

Hootsuite for social accounts

Reviewed 7 years ago

If you are looking for one product from which you can manage most of your social accounts at the same time, look no further than Hootsuite.

Pros

It's easy to use, user friendly and has a mobile app to make it convenient to make social updates while on the go.

Cons

Some of the API for some social networks are not perfect and make you go to the actual social network to make the post.

EC
AvatarImg

Erik C.

Marketing and Advertising, 5,001-10,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hootsuite logo

Hootsuite

Hootsuite is the go to for social post scheduling

Reviewed 4 years ago

Pretty good, would recommend!

Pros

The social post scheduling is very good and easy to use.

Cons

Not all social websites are supported by hootsuite.

AvatarImg

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hootsuite logo

Hootsuite

Smooth Social Media Marketing Automation

Reviewed 6 years ago
Pros

First, that with Hootsuite I can automate almost all major social media platform for my marketing and building brand presence without allocating dedicated manpower for posting and optimization. Secon easy to use interface.

Cons

Not that detailed Social Analytics reports with different KPIs.

AvatarImg
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Joseph K.

Hospitality, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hootsuite logo

Hootsuite

Great Social Media Management for Small to Medium Sized Business

Reviewed 6 years ago

Hootsuite makes scheduling social media posts easy and streamline overall social media strategy.

Pros

The Free Version was enough for our small business. Easy to schedule posts on multiple accounts. Mobile app is easy to use and makes posting on the go simple. Link shortener and the ability to track analytics are helpful features. Multiple users can access accounts

Cons

Somewhat confusing dashboard. Video tutorials are helpful, but could be expanded to show different use examples.

AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hootsuite logo

Hootsuite

Best Social Media Management App

Reviewed 2 years ago

Innovative platform

Pros

Social media management , social media marketing and Sponsored campaign

Cons

user management and user security management

AvatarImg

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hootsuite logo

Hootsuite

Hootsuite Review

Reviewed 6 years ago
Pros

It's a solid social media platform where I can manage/ automate my social media posts across different social networks easily.

Cons

Onboarding experience takes time so you can feel comfortable how to use it. UX overall could be more intuitive.

OO
AvatarImg

Obinna O.

Marketing and Advertising, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Hootsuite logo

Hootsuite

Great software for social media managers.

Reviewed 3 years ago

Adding extensions like MailChimp and Marketo gives users more value.

Pros

Hootsuite covers almost every aspect of your role as a social media manager from scheduling post, finding new leads, monitoring, analytics, and assisting team members.

Cons

Another social media management tool with the basic features.

FM
AvatarImg

Felix M.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hootsuite logo

Hootsuite

Hootsuite

Reviewed 2 years ago
Pros

When dealing with social media management, branding, and customer relations the best software is hootsuite.

Cons

You have to understand social media tricks before use

AvatarImg

Verified reviewer

Marketing and Advertising, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Hootsuite logo

Hootsuite

Social Media Poster

Reviewed 6 years ago

It was easy to use and helped with stress.

Pros

I loved how I was able to plan a large number of posts in advance and schedule when they were going to be published. I am constantly on the go and timing in everything in social media. This program allows me to prepare in advance so I can pay attention to what I am doing in the present.

Cons

It does not have all the social media platforms .

AvatarImg

Verified reviewer

Telecommunications, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hootsuite logo

Hootsuite

Awesome social media scheduling tool

Reviewed 5 years ago

Social media scheduling, content management, social analytics, joining conversations, staying on top of mentions.

Pros

I think Hootsuite is great for the basics of social media scheduling and it is also excellent with analytics, managing content, and social listening. I would say it is one of the best social media tools on the market.

Cons

They have really been around since the beginning and I can't think of too many cons that haven't been iterated and fixed. It used to look a little clunky in years past, but has really become more streamlined.

EC
AvatarImg

Edwin C.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hootsuite logo

Hootsuite

Not too bad!

Reviewed 5 years ago
Pros

Very fast and quick to use interface to write and schedule posts.

Cons

Not all social media networks are available through Hootsuite.

AvatarImg

Verified reviewer

Entertainment, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hootsuite logo

Hootsuite

Good for scheduling posts

Reviewed 5 years ago

Good for post scheduling.

Pros

It was easy to set up campaign posts to inform people.

Cons

It didn’t touch enough social media platforms and places.

MD
AvatarImg

Megan D.

Food & Beverages, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hootsuite logo

Hootsuite

Easy Way To Schedule Social Media Posts

Reviewed 6 years ago
Pros

Allows you to easily schedule social media posts on various social media networks making managing multiple social networks easy and convenient. It's also a great way to monitor social media comments, likes, mentions, etc.

Cons

I think the layout could be better so you don't have to scroll horizontally. Also, I've experienced issue in the past when trying to connect social media networks to the software. Once they're connected though, everything seems to work fine.

AvatarImg

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hootsuite logo

Hootsuite

HootSuite makes social media page moderators' life easy

Reviewed 4 years ago

HootSuite is used for our daily social media page maintenance across different social media platforms.

Pros

The ability to post over several platforms from the software itself saves a lot of time for social media moderators. The automated report generation is a game-changer.

Cons

It would be better if the software caters more detailed/ guided tour of the software so that it makes it easier for beginners also to use it with less technical terms.

RS
AvatarImg

Robin S.

Photography, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Social Champ logo

Social Champ

Social Champs saves me time

Reviewed 7 months ago
Pros

I love it and use it whenever I can. I was using Hootsuite but I find Social Champ offers more functions I use and cheaper.

Cons

I find some of the more in-depth functions to complicated for me to use

Vendor response

Thank you for your feedback. We’re glad Social Champ meets your needs and offers better value. If you need any further assistance, please feel free to reach out.

ME
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Michael E.

Sporting Goods, 51-200 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Social Champ

Great Alternative to Hootsuite - Excellent Customer Care :)

Reviewed a year ago

Social Champ has won us over with their exceptional customer service. We had an issue re-subscribing (on our end) and they were able to work with us to make it right. They valued our service and were easy to work with!

Pros

Switching over to Social Champ from Hootsuite has been a game-changer for our team. Not only did we find it to be more cost-effective, but it also provided us with additional features like post recycling that were missing from our previous Hootsuite plan. The transition was smooth, and we couldn't be happier with the enhanced functionality and affordability that Social Champ offers.

Cons

While the analytics initially fell short with Social Champ compared to Hootsuite, we've seen significant improvements in that aspect. With their more recent update, Social Champ has made great strides in providing the data we need directly within the app. It's reassuring to witness their commitment to enhancing their analytics features, making our experience with Social Champ even better.

Vendor response

Thank you for your thoughtful review! We're thrilled that Social Champ has been a game-changer for your team and that our features and customer service have exceeded your expectations. We appreciate your feedback on analytics, and we're glad to hear that recent updates have improved your experience. Thanks for choosing Social Champ!

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Jackie R.

Real Estate, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Social Champ

Terrible!

Reviewed a year ago

Terrible. Awful. Horrendous. Not good.

Pros

It was fine until all my scheduled posts disappeared without warning or explanation. No way to put in a ticket or to retrieve. Countless of hours of panning and input down the drain. This has caused major problems and work

Cons

All scheduled posts disappeared. A disaster!!! The calendar view is ridiculous,. Coming from hootsuite which provided a visual of scheduled posts it's hard to change gears In socialchamp because you have to take multiple steps to view scheduled posts-wasting a ton of time and energy

Vendor response

We apologize for the inconvenience and frustration caused by the disappearance of your scheduled posts. This is not the experience we aim to provide. Your feedback on the calendar view is also valuable, and we will work on improving it. Please get in touch with our support team directly so we can assist you further and address your concerns.

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Gary H.

Machinery, 201-500 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Social Champ

A versatile and capable management tool for small organizations & teams

Reviewed 2 years ago

Overall, I am very happy with Social Champ and am thrilled with how much time and effort it saves.

Pros

Since this is the first social management tool I have used in earnest, I am pretty impressed with the capabilities and how much time is saved by using an all-in-one management platform like this one. By far my favorite feature of this software is the ability to manage and post to more than one social account at once and schedule posts for later publication. These features work exceptionally well on Social Champ.

Cons

While this is a minor gripe, I think the interface is a little dated and older looking. While it works perfectly fine, I think it could use a bit of a facelift, especially when comparing it to platforms like Hootsuite. Another minor complaint only pertains to those who use the free tier. The analytics in the free tier are particularly weak and only offer two weeks of data.

PA
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Paras A.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Social Champ

Most easiest Social Media Tool

Reviewed 5 years ago

Before shifting to Social Champ we were oscillating between trials of hootsuite and buffer with limited functionalities, then we shifted to a self hosted solution but after 3 months realized it was getting difficult to maintain the software with regular api change of Social Media and after doing some search we landed to Social champ and have never looked back, it's really very easy and even the untrained staff handles it very well. The software is evolving gradually but a good pace, it has all the features which a business need and some worthy features here to mention are recycling of old posts, calender shceduling and mobile app which helps a lot .

Pros

Ease of use and one step authentications with very easy to understand menu's. The mobile app is very useful too and very intuitive. Bulk posting with CSV adds charm to the software, you can see all posts in calendar thats's very helpful too. RSS feature is nice which helps to schedule posts directly from my website to social media.

Cons

Bulk image upload hosting is not available as of now due to which have to upload image at other place and then give links in Social Champ which becomes sometimes tiring .

Vendor response

Hey Paras! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!