Hootsuite vs Thryv Comparison

Overview

Hootsuite is a social media marketing tool for businesses to manage, schedule & track the engagement of their social content...

Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,265

925

258

40

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

143

45

11

4

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

The ability to add streams based on hashtags and interests are very helpful as well and have found some good content to repost this way all within one application which is nice and saves time.
The calendar is a huge help to find out best times to post. Another benefit is the ability to monitor other feeds to cultivate other great posts and people to follow.
Perfect for scheduling, visualizing your posts in advanced, seeing the previews of what it will look like, copying posts across platforms - just a perfect tool for the modern digital media agency.

Pros

Thryv is awesome, incredible, and it produces immediate results. After 30 years in business I am proud to say, 2019 has been our best year ever.
When I first heard of thryv it was my first time hearing crm, I had no idea how useful of a tool a good crm is, after good research I went with thryv and have loved it since.
I really like the functionality of this software and how for me it is pretty easy to use. The support team is pretty awesome and helpful.

Cons

Some features not being taken to their logical conclusion or full potential. No fatal flaws but just minor annoyances.
You are limited to only posting from Hootsuite onto your company page, not private profile. And it does not work with Instagram​ at all.
The inability to schedule posts for instagram was frustrating. You could schedule them but then you still have to open instagram at that time to post.

Cons

I am now requesting cancellation and they still giving me the run-around. I have made it clear that if I don't get a refund I will file a complaint with the bank "fraud" claim.
Sometimes i get a message that my password is wrong, but its not, and i press forgot my password and no email is sent, and it just automatically logs me into my account.
It is frustrating to upload client info from a document into the CRM. It will often give an error message that some clients could not be uploaded but doesn't tell you which ones or why.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features70
  • A/B Testing
  • AICC Compliance
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Advertising Management
  • Alerts / Escalation
  • Appointment Management
  • Approval Process Control
  • Assignment Management
  • Automated Scheduling
  • Behavior Tracking
  • Booking Management
  • Calendar Management
  • Callback Scheduling
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat
  • Class Scheduling
  • Click Tracking
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Communications Calendar
  • Compliance Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Demographic Data Collection
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Estimating
  • Event Scheduling
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • HIPAA Compliance
  • Image Library
  • Invoice Management
  • Keyword Tracking
  • Lead Management
  • Lead Nurturing
  • Location Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Online Booking Integration
  • Opportunity Management
  • Performance Appraisal
  • Performance Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Quote Management
  • ROI Analytics
  • RSS Feeds
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • SMS Integration
  • SMS Marketing Managment
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Social Performance Management
  • Tagging
  • Task Management
  • Team Calendars
  • Third Party Integration
  • Trend Analysis
  • Two-Factor Authentication
  • Usage Tracking
  • User Management
  • Visual Analytics
  • Visual Discovery
  • Web Analytics
  • Web Forms
  • Web Traffic Reporting
  • Workflow Management
  • Total features57
  • A/B Testing
  • AICC Compliance
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Advertising Management
  • Alerts / Escalation
  • Appointment Management
  • Approval Process Control
  • Assignment Management
  • Automated Scheduling
  • Behavior Tracking
  • Booking Management
  • Calendar Management
  • Callback Scheduling
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat
  • Class Scheduling
  • Click Tracking
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Communications Calendar
  • Compliance Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Demographic Data Collection
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Estimating
  • Event Scheduling
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • HIPAA Compliance
  • Image Library
  • Invoice Management
  • Keyword Tracking
  • Lead Management
  • Lead Nurturing
  • Location Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Online Booking Integration
  • Opportunity Management
  • Performance Appraisal
  • Performance Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Quote Management
  • ROI Analytics
  • RSS Feeds
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • SMS Integration
  • SMS Marketing Managment
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Social Performance Management
  • Tagging
  • Task Management
  • Team Calendars
  • Third Party Integration
  • Trend Analysis
  • Two-Factor Authentication
  • Usage Tracking
  • User Management
  • Visual Analytics
  • Visual Discovery
  • Web Analytics
  • Web Forms
  • Web Traffic Reporting
  • Workflow Management

Integrations

  • Total integrations134
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations57
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hootsuite vs. Thryv

See how Hootsuite and Thryv stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.