Hopper vs Convuent Comparison

Overview

Hopper is an automated planning & scheduling tool for Instagram, enabling brands to create, plan, schedule & preview posts...

Convuent is a reputation management software that helps businesses generate, monitor, and regulate customers’ reviews to...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

90

12

1

0

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.8

(8)

5

4

3

2

1

6

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The customer service is great, always kind supportive and answers in tight timing. It is easy to use this app and it envolves all the social medias, like many other apps can't do.
Since I don't have a smart phone it works for what I want to do. Ease of use and good customer service that uses your name when chatting.
LOVE this product - now if I just had someone to write my posts for me LOL.

Pros

Cons

Customer service is awful - they overcharge and they do NOT let you cancel.
That the posts randomly fail to post. It really hurt my posts while out of town away from internet.
Customer service is a complete joke. Based on lack of features and bad attitude I won't use this garbage again.

Cons

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features16
  • @mentions
  • API
  • Action Management
  • Activity Dashboard
  • Analytics
  • Automated Scheduling
  • Calendar Management
  • Campaign Management
  • Collaboration Tools
  • Commenting
  • Customer Segmentation
  • Discount Management
  • Engagement Analytics
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Gamification
  • History Tracking
  • Image Editing
  • Incentive Programs
  • Monitoring
  • Planning Tools
  • Predictive Analytics
  • Preview Functionality
  • Queue Manager
  • Ratings & Reviews
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Sentiment Analysis
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Third Party Integration
  • Video Support
  • Total features21
  • @mentions
  • API
  • Action Management
  • Activity Dashboard
  • Analytics
  • Automated Scheduling
  • Calendar Management
  • Campaign Management
  • Collaboration Tools
  • Commenting
  • Customer Segmentation
  • Discount Management
  • Engagement Analytics
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Gamification
  • History Tracking
  • Image Editing
  • Incentive Programs
  • Monitoring
  • Planning Tools
  • Predictive Analytics
  • Preview Functionality
  • Queue Manager
  • Ratings & Reviews
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Sentiment Analysis
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Third Party Integration
  • Video Support

Integrations

  • Total integrations3
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hopper vs. Convuent

See how Hopper and Convuent stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.