Hopper vs EngageBay Comparison

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Overview

Hopper is an automated planning & scheduling tool for Instagram, enabling brands to create, plan, schedule & preview posts...

EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

90

12

1

0

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.6

(55)

5

4

3

2

1

36

18

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The customer service is great, always kind supportive and answers in tight timing. It is easy to use this app and it envolves all the social medias, like many other apps can't do.
Since I don't have a smart phone it works for what I want to do. Ease of use and good customer service that uses your name when chatting.
LOVE this product - now if I just had someone to write my posts for me LOL.

Pros

Automation is simple but powerful and there are great things coming that will make this one of the best tools out there.
EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform. Reps help me to achieve what I need with the best support that can't I imagine before.
The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute.

Cons

Customer service is awful - they overcharge and they do NOT let you cancel.
That the posts randomly fail to post. It really hurt my posts while out of town away from internet.
Customer service is a complete joke. Based on lack of features and bad attitude I won't use this garbage again.

Cons

Very fewer options in templates where we can drag and drop.
It's a quality product from the team at Engagebay so no real complaints.
NO SMS Function However I have been told this is coming soon.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features16
  • @mentions
  • API
  • Activity Tracking
  • Automated Sales
  • Automated Scheduling
  • Behavior Tracking
  • Calendar Management
  • Click Tracking
  • Collaboration Tools
  • Commenting
  • Contact History
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Synchronization
  • Drag & Drop Interface
  • Drip Marketing
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • History Tracking
  • Image Editing
  • Landing Page Templates
  • Lead Generation
  • Planning Tools
  • Preview Functionality
  • Queue Manager
  • Reminders
  • Sales Reporting
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Subscription Management
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • To-Do List
  • Video Support
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management
  • Total features37
  • @mentions
  • API
  • Activity Tracking
  • Automated Sales
  • Automated Scheduling
  • Behavior Tracking
  • Calendar Management
  • Click Tracking
  • Collaboration Tools
  • Commenting
  • Contact History
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Synchronization
  • Drag & Drop Interface
  • Drip Marketing
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • History Tracking
  • Image Editing
  • Landing Page Templates
  • Lead Generation
  • Planning Tools
  • Preview Functionality
  • Queue Manager
  • Reminders
  • Sales Reporting
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Subscription Management
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • To-Do List
  • Video Support
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations3
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations14
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hopper vs. EngageBay

See how Hopper and EngageBay stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.