Hopper vs FIREBusinessPlatform Comparison

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Overview

Hopper is an automated planning & scheduling tool for Instagram, enabling brands to create, plan, schedule & preview posts...

FIREBusinessPlatform is a business management solution, which helps small to midsize businesses manage customer support services,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

90

12

1

0

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

The customer service is great, always kind supportive and answers in tight timing. It is easy to use this app and it envolves all the social medias, like many other apps can't do.
Since I don't have a smart phone it works for what I want to do. Ease of use and good customer service that uses your name when chatting.
LOVE this product - now if I just had someone to write my posts for me LOL.

Pros

Cons

Customer service is awful - they overcharge and they do NOT let you cancel.
That the posts randomly fail to post. It really hurt my posts while out of town away from internet.
Customer service is a complete joke. Based on lack of features and bad attitude I won't use this garbage again.

Cons

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features16
  • @mentions
  • A/B Testing
  • Activity Tracking
  • Analytics
  • Auto-Responders
  • Automated Scheduling
  • Brainstorming
  • CAN SPAM Compliance
  • Calendar Management
  • Campaign Management
  • Catalog Management
  • Collaboration Tools
  • Commenting
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Document Storage
  • Electronic Hand Raising
  • Email Integration
  • Engagement Analytics
  • Event Management
  • Event Triggered Actions
  • History Tracking
  • Image Editing
  • Image Library
  • Inventory Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Mailing List Management
  • Multi-Campaign
  • Multi-Channel Marketing
  • Order Management
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Presentation Streaming
  • Preview Functionality
  • Promotions Management
  • Prospecting Tools
  • Queue Manager
  • Referral Tracking
  • SEO Management
  • Shopping Cart
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Task Management
  • Task Scheduling
  • Template Management
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Support
  • Website Management
  • Workflow Management
  • Total features48
  • @mentions
  • A/B Testing
  • Activity Tracking
  • Analytics
  • Auto-Responders
  • Automated Scheduling
  • Brainstorming
  • CAN SPAM Compliance
  • Calendar Management
  • Campaign Management
  • Catalog Management
  • Collaboration Tools
  • Commenting
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Document Storage
  • Electronic Hand Raising
  • Email Integration
  • Engagement Analytics
  • Event Management
  • Event Triggered Actions
  • History Tracking
  • Image Editing
  • Image Library
  • Inventory Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Mailing List Management
  • Multi-Campaign
  • Multi-Channel Marketing
  • Order Management
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Presentation Streaming
  • Preview Functionality
  • Promotions Management
  • Prospecting Tools
  • Queue Manager
  • Referral Tracking
  • SEO Management
  • Shopping Cart
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Task Management
  • Task Scheduling
  • Template Management
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Support
  • Website Management
  • Workflow Management

Integrations

  • Total integrations3
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hopper vs. FIREBusinessPlatform

See how Hopper and FIREBusinessPlatform stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.