iContact for Salesforce vs FIREBusinessPlatform Comparison

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Overview

Create, send and track emails at a campaign level and measure the success of engaging, converting and retaining leads and contacts

FIREBusinessPlatform is a business management solution, which helps small to midsize businesses manage customer support services,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$99.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features3
  • A/B Testing
  • Activity Tracking
  • Analytics
  • Auto-Responders
  • Brainstorming
  • CAN SPAM Compliance
  • Calendar Management
  • Campaign Management
  • Catalog Management
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Document Storage
  • Electronic Hand Raising
  • Email Integration
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Triggered Actions
  • Image Library
  • Inventory Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Mailing List Management
  • Multi-Campaign
  • Multi-Channel Marketing
  • Order Management
  • Performance Metrics
  • Pipeline Management
  • Presentation Streaming
  • Promotions Management
  • Prospecting Tools
  • Referral Tracking
  • SEO Management
  • Shopping Cart
  • Social Media Integration
  • Task Management
  • Task Scheduling
  • Template Management
  • Two-Way Audio & Video
  • Video Conferencing
  • Website Management
  • Workflow Management
  • Total features48
  • A/B Testing
  • Activity Tracking
  • Analytics
  • Auto-Responders
  • Brainstorming
  • CAN SPAM Compliance
  • Calendar Management
  • Campaign Management
  • Catalog Management
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Document Storage
  • Electronic Hand Raising
  • Email Integration
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Triggered Actions
  • Image Library
  • Inventory Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Mailing List Management
  • Multi-Campaign
  • Multi-Channel Marketing
  • Order Management
  • Performance Metrics
  • Pipeline Management
  • Presentation Streaming
  • Promotions Management
  • Prospecting Tools
  • Referral Tracking
  • SEO Management
  • Shopping Cart
  • Social Media Integration
  • Task Management
  • Task Scheduling
  • Template Management
  • Two-Way Audio & Video
  • Video Conferencing
  • Website Management
  • Workflow Management

Integrations

  • Total integrations2
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iContact for Salesforce vs. FIREBusinessPlatform

See how iContact for Salesforce and FIREBusinessPlatform stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.