iContact for Salesforce vs FireDrum Email Marketing Comparison

Overview

Create, send and track emails at a campaign level and measure the success of engaging, converting and retaining leads and contacts

FireDrum Email Marketing is a scalable, cloud-based platform for managing email marketing within businesses using tools such...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$99.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

128

60

20

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Pros

Their support staff are local, friendly and always helpful. The free service is great if you have a small list but I really enjoy the templates and unlimited spending on the paid plans.
FireDrum is a great marketing solution. We are able to communicate with our Homeowners with ease and when we need assistance, FireDrum's response time is very fast and helpful.
Easy to use, and the support is helpful when you have any questions. Wordpress integration is also a nice feature.

Cons

Cons

We do have sales reps, who are not and don't have a problem with the drag and drop. They used to charge per account and now charge per email address block.
I took over a business and they gave me some of the information but I lost all the databases and not sure how to send things.
It is not the software... it is the lack of customer service on the weekends.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features3
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Automated Scheduling
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Click Tracking
  • Contact Management
  • Content Management
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Drip Marketing
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Image Editing
  • Labeling
  • Monitoring
  • Multi-Channel Marketing
  • Preview Functionality
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration
  • Social Network Marketing
  • Third Party Integration
  • WYSIWYG Editor
  • Total features35
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Automated Scheduling
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Click Tracking
  • Contact Management
  • Content Management
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Drip Marketing
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Image Editing
  • Labeling
  • Monitoring
  • Multi-Channel Marketing
  • Preview Functionality
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration
  • Social Network Marketing
  • Third Party Integration
  • WYSIWYG Editor

Integrations

  • Total integrations2
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations10
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iContact for Salesforce vs. FireDrum Email Marketing

See how iContact for Salesforce and FireDrum Email Marketing stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.