iContact Pro Automation vs SMhack Comparison

Overview

iContact Pro offers tools for email marketing, workflows, landing pages, social media management, lead scoring, behavioral...

SMhack is a social media management tool which enables users to publish posts, monitor activity, and analyze performance...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$99.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(13)

5

4

3

2

1

4

7

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.5

(17)

5

4

3

2

1

11

5

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Customer support is pretty good. The value for the price is the big deal for me.
If you're on a budget but still want to implement some marketing automation, it's a great value for your money. You can't do everything, but you can still do a lot.
It's probably the best platform for the price, and it's flexibility really puts it above the rest.

Pros

It is user friendly and easy to navigate through for anyone who wishes to safe cost and at the same time get the best.
The customer support is wonderful, they respond very quickly and are eager to help you with whatever you need.
Fair pricing is important to me and SMHack got this. Easy and simple UI, SMHack indeed followed the KISS principle.

Cons

I had an issue with emails being bounced due to one of your servers being blacklisted. It was very difficult to work that week and it really set back my emails.
While it aspires to integrate workflows and analytics tools from larger platforms, it's interface and consistent quirkiness makes it difficult for less experienced users.

Cons

There are a few minor usability features that are missing.
I had trouble learning how to navigate in the beginning and getting to my reports.
The only issue I would say is when setting up a new profile we initially had a few problems with the LinkedIn integration.
  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features25
  • @mentions
  • A/B Testing
  • Activity Dashboard
  • Activity Tracking
  • Auto-Responders
  • Automated Scheduling
  • Behavior Tracking
  • Calendar Management
  • Campaign Analysis
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization
  • Commenting
  • Communications Calendar
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Visualization
  • Demographic Data Collection
  • Drag & Drop Interface
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Image Library
  • Inbox Management
  • Keyword Tracking
  • Landing Page Templates
  • Lead Nurturing
  • Lead Scoring
  • Monitoring
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Performance Management
  • Performance Reports
  • Permission Management
  • Projections
  • Queue Manager
  • Real Time Analytics
  • Rules-Based Workflow
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Social Performance Management
  • Task Management
  • Task Planning
  • Task Scheduling
  • Text Editing
  • Third Party Integration
  • User Management
  • Visual Analytics
  • Workflow Management
  • Total features41
  • @mentions
  • A/B Testing
  • Activity Dashboard
  • Activity Tracking
  • Auto-Responders
  • Automated Scheduling
  • Behavior Tracking
  • Calendar Management
  • Campaign Analysis
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization
  • Commenting
  • Communications Calendar
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Visualization
  • Demographic Data Collection
  • Drag & Drop Interface
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Image Library
  • Inbox Management
  • Keyword Tracking
  • Landing Page Templates
  • Lead Nurturing
  • Lead Scoring
  • Monitoring
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Performance Management
  • Performance Reports
  • Permission Management
  • Projections
  • Queue Manager
  • Real Time Analytics
  • Rules-Based Workflow
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Social Performance Management
  • Task Management
  • Task Planning
  • Task Scheduling
  • Text Editing
  • Third Party Integration
  • User Management
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations15
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations2
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iContact Pro Automation vs. SMhack

See how iContact Pro Automation and SMhack stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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