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iContact vs Datapel WMS Comparison

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Overview

Category Leaders

iContact's easy-to-use platform provides you with the tools to grow your business anytime, anywhere. To create your iContact...

Datapel WMS is a warehouse management system with tools including business intelligence, reporting, accounting, scanning,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

300

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

319

162

46

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

5

4

3

2

1

12

13

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.

MA

Melanie A.

I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.

Jessica R.

I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.

NK

Nick K.

Pros

The ease of Order tracking from start to finish can help advise internal operations of the progress of each order as well as the ability to give customers updates on their order.

SH

Sarah H.

We appreciated the ability for the package to integrate seamlessly with our MYOB Accounting software.

DM

Daniel M.

The ability for us to plug in our web stores and mobile sales systems has been fantastic, now we can automate our entire process from order to printing of shipping labels.

ak

adam k.

Cons

I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.

BH

Brian H.

They tried to steal another month of billing and made me dispute with my CC company.

Dov K.

Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.

BH

Brian H.

Cons

Sometimes the software needs to be customised to function/fit our business process. This can be timely and costly.

CM

Craig M.

General complaint from my team is the system can be slow.

TL

Troy L.

There is really nothing I can think of that is missing. Our experience so far has allowed us to add customised features as needed to suit our needs.

GH

Greg H.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features66
  • 3PL Management
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Asset Tracking
  • Auto-Responders
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Check-in/Check-out
  • Click Tracking
  • Contact Management
  • Content Library
  • Content Management
  • Cost Tracking
  • Customer Segmentation
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Expiration Date Management
  • For Small Businesses
  • Forecasting
  • Image Library
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Kitting
  • Label Templates
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multivariate Testing
  • Order Management
  • Performance Metrics
  • Post Scheduling
  • Product Identification
  • Production Management
  • Production Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Synchronization
  • Receiving Labels
  • Receiving/Putaway Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Retail Inventory Management
  • Returns Management
  • SKU/UPC Codes
  • Sales Orders
  • Search/Filter
  • Segmentation
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Status Tracking
  • Stock Management
  • Subscription Management
  • Supplier Management
  • Supply Management
  • Template Management
  • Third Party Integrations
  • Usage Tracking/Analytics
  • Vendor Managed Inventory
  • Vendor Management
  • Visual Analytics
  • WYSIWYG Editor
  • Warehouse Management
  • Web Forms
  • Work Order Management
  • Workflow Management
  • Total features60
  • 3PL Management
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Asset Tracking
  • Auto-Responders
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Check-in/Check-out
  • Click Tracking
  • Contact Management
  • Content Library
  • Content Management
  • Cost Tracking
  • Customer Segmentation
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Expiration Date Management
  • For Small Businesses
  • Forecasting
  • Image Library
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Kitting
  • Label Templates
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multivariate Testing
  • Order Management
  • Performance Metrics
  • Post Scheduling
  • Product Identification
  • Production Management
  • Production Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Synchronization
  • Receiving Labels
  • Receiving/Putaway Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Retail Inventory Management
  • Returns Management
  • SKU/UPC Codes
  • Sales Orders
  • Search/Filter
  • Segmentation
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Status Tracking
  • Stock Management
  • Subscription Management
  • Supplier Management
  • Supply Management
  • Template Management
  • Third Party Integrations
  • Usage Tracking/Analytics
  • Vendor Managed Inventory
  • Vendor Management
  • Visual Analytics
  • WYSIWYG Editor
  • Warehouse Management
  • Web Forms
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations95
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrationsN/A
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier