iContact Email Marketing vs Constant Contact Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Angela Ridenour

Excellent, full-featured delivery system

2017-09-07

We much prefer iContact over Constant Contact

Pros

Manage email lists for multiple clients without confusion Can develop custom html and load it without issue Scheduled delivery Easy to test

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
iContact Email Marketing Reviews
iContact Email Marketing
Email marketing & social media marketing software
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Holly Stiner

One of the Better Email Marketing Softwars Out there but at a Cost

2018-08-09

I still continue to use it after giving up Mail Chimp and Constant Contact.

Pros

I thought it was very easy to navigate and It has a really large supply of templates, since I am not super creative, this was a plus for me. As with most email marketing softwares, you are allowed so many free emails, then you do have to pay a monthly subscription fee. I have a lot of donors in my database so I typically have to pay.

Cons

It is pricey when compared to other email marketing companies, like Mail Chimp. However, the functionality and what they offer is worth it for my purposes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
iContact Email Marketing Reviews
iContact Email Marketing
Email marketing & social media marketing software
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Mike Haynes

iContact is by far the most powerful email and marketing automation service available.

2018-04-10

We are able to automate our email campaign based on user actions and engagement. This frees up our sales team to sell and not be bogged down by sending emails.

Pros

The workflows are a very powerful way to automate your marketing. No other service provider can match iContact's workflows for ease of use and functionality.

Cons

The service works very well and the customer support is better than what I received from Constant Contact.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
iContact Email Marketing Reviews
iContact Email Marketing
Email marketing & social media marketing software
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Anonymous
A verified reviewer

Great email marketing for reaching customers

2018-06-27

Pros

Constant Contact is relatively easy to use for sending out mass email marketing.

Cons

Sometimes I have difficulty changing the content within a template but most templates are user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
iContact Email Marketing Reviews
iContact Email Marketing
Email marketing & social media marketing software
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Lorin Hanks

My review

2018-09-10

I also use Constant Contact with my other company.

Pros

It's fairly easy to use and works great.

Cons

With respect to the type of visual emails I can send, I feel the possibilities are limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
iContact Email Marketing Reviews
iContact Email Marketing
Email marketing & social media marketing software
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Yoshiko Morris

With iContact, we have expanded our capability of email marketing.

2018-02-16

We receive one free template creation.

Pros

We used to use Constant Contact but with iContact, we can add segment and work flow. to each campaign.

Cons

They do not have survey feature at this point so we have to subscribe another service for that matter.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from iContact


Hello Yoshiko, Thank you for using our iContact Pro product! With a managed iContact Pro account you can redeem a monthly free customized template, and access Workflow automations. It¿s fantastic that you have seen better open rates using our services. We are in the process now of adding automations to our iContact accounts as well. This will allow all of our customers to utilize this feature, along with segmentation, to better target their audience.

iContact Email Marketing Reviews
iContact Email Marketing
Email marketing & social media marketing software
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