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iContact vs PCS TMS Comparison

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Overview

Category Leaders

iContact's easy-to-use platform provides you with the tools to grow your business anytime, anywhere. To create your iContact...

Category Leaders

TMS Express is a cloud-based fleet management solution designed to help mid-large fleets manage assets, costs, dispatch,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

318

162

45

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.7

5

4

3

2

1

30

7

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.

NK

Nick K.

I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.

Jessica R.

You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.

MA

Melanie A.

Pros

This is a great software with good technical support when you need it. Product is very easy to use compared to other software I have used in the past.

sh

steve h.

Excellent hands on training and dedication by the PCS team to train our employees on the best practices and provide tools to utilize the system in order to reduce manual labor and admin work.

PE

Patrick E.

I like that it is easy to use, somewhat customizable, and customer service is very helpful. It was easy to integrate and get started quickly.

JP

Jason P.

Cons

I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.

BH

Brian H.

They tried to steal another month of billing and made me dispute with my CC company.

Dov K.

Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.

BH

Brian H.

Cons

Language barrier was difficult to train some of our staff.

LG

Letty G.

As it is they force the whole package on you and it falls just short in so many areas that is makes the program overly frustrating.

GS

Gary S.

The downside is the UI interface. It looks a little dated and also the fact that it can only be used on Window computers and not native on MacOS.

JU

Jimmy U.

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features65
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Carrier Management
  • Channel Management
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Drag & Drop
  • Drip Campaigns
  • Driver Management
  • Driver Settlements
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Triggered Actions
  • Fleet Management
  • Fuel Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Image Library
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Driver Tracking
  • Load Optimization
  • Location Tracking
  • Mailing List Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multivariate Testing
  • Order Management
  • Performance Metrics
  • Post Scheduling
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Segmentation
  • Shipment Tracking
  • Shipping Management
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • Tire Management
  • Transportation Management
  • Trip Logs
  • VIN Lookup
  • Vehicle Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management
  • Total features63
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Carrier Management
  • Channel Management
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Drag & Drop
  • Drip Campaigns
  • Driver Management
  • Driver Settlements
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Triggered Actions
  • Fleet Management
  • Fuel Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Image Library
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Driver Tracking
  • Load Optimization
  • Location Tracking
  • Mailing List Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multivariate Testing
  • Order Management
  • Performance Metrics
  • Post Scheduling
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Segmentation
  • Shipment Tracking
  • Shipping Management
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • Tire Management
  • Transportation Management
  • Trip Logs
  • VIN Lookup
  • Vehicle Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations92
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrationsN/A
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier