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iContact vs GroovePacker Comparison

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Overview

Category Leaders

iContact's easy-to-use platform provides you with the tools to grow your business anytime, anywhere. To create your iContact...

GroovePacker is a barcode inventory & scan pack quality control system designed to prevent picking & packing errors, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

100

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

319

162

46

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.7

5

4

3

2

1

14

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.

MA

Melanie A.

I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.

Jessica R.

I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.

NK

Nick K.

Pros

Creating bundles (kit) is super easy and a great feature because we fulfill orders for a lot of online sellers who have bundles that are not set up as properly on their websites.

MR

Maire R.

It's so easy to set up, and it's a lot of help online if you need more support. Also customer service is very responsive and provides all type of support to help you with any issues.

MR

Maire R.

Highly customizable with in depth and versatile features yet intuitively easy to understand and use. Their key ability to create an alias for a sku/barcode saved us on multiple occasions.

JS

John S.

Cons

I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.

BH

Brian H.

They tried to steal another month of billing and made me dispute with my CC company.

Dov K.

Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.

BH

Brian H.

Cons

If you grab the wrong product for an order and try to scan it in, a buzzer will sound to let you know you are trying to enter in a wrong product, and it will not proceed from there.

Kristina J.

This also meant we had less frustrated customers contacting us because they were shipped the wrong order.

AR

Anonymous Reviewer

Elimination of errors and the huge return costs and bad customer service they create.

TT

Tom T.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features66
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Air Shipping
  • Analytics/ROI Tracking
  • Auto-Responders
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Contact Management
  • Content Library
  • Content Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Small Businesses
  • Freight Shipping
  • Ground Shipping
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitting
  • Label Printing
  • Labeling
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multivariate Testing
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Performance Metrics
  • Post Scheduling
  • Product Identification
  • Purchasing & Receiving
  • Quality Management
  • Real Time Analytics
  • Real Time Data
  • Reporting/Analytics
  • Response Management
  • Segmentation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • WYSIWYG Editor
  • Warehouse Management
  • Web Forms
  • Workflow Management
  • eCommerce Management
  • Total features26
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Air Shipping
  • Analytics/ROI Tracking
  • Auto-Responders
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Contact Management
  • Content Library
  • Content Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Small Businesses
  • Freight Shipping
  • Ground Shipping
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitting
  • Label Printing
  • Labeling
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multivariate Testing
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Performance Metrics
  • Post Scheduling
  • Product Identification
  • Purchasing & Receiving
  • Quality Management
  • Real Time Analytics
  • Real Time Data
  • Reporting/Analytics
  • Response Management
  • Segmentation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • WYSIWYG Editor
  • Warehouse Management
  • Web Forms
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations95
  • BigCommerce
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations5
  • BigCommerce
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier