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iContact vs Initiafy Comparison

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Overview

Category Leaders

iContact's easy-to-use platform provides you with the tools to grow your business anytime, anywhere. To create your iContact...

A simple contractor orientation platform that gets workers out on site 3X faster!

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

319

162

46

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

5

4

3

2

1

12

19

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.

MA

Melanie A.

I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.

Jessica R.

I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.

NK

Nick K.

Pros

Rohan has been great to work with and is very helpful when setting up new projects. I hope he stays for a while but when he does will we get some type of a notification on who our next contact is.

PM

Patrick M.

Customer Service (Alina) has been excellent. We like that the product is user-friendly for our employees who may not have great computer skills.

SC

Shannon C.

Great Software, easy to use, the staff at Initiafy are great cannot fault them. The online chat has been a huge help, reports are easy to run.

JO

Jodie O.

Cons

I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.

BH

Brian H.

They tried to steal another month of billing and made me dispute with my CC company.

Dov K.

Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.

BH

Brian H.

Cons

The induction process can be misleading, people can log in and carry out courses without adding an email address.

HW

Hazel W.

Cons - some limitation in report delivery which could be fixed with future enhancements.

MC

Mike C.

Reporting tool could have better/more functions. No mobile app available.

EF

Enrico F.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features66
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Auto-Responders
  • Blended Learning
  • Built-in Course Authoring
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Certification & Licensing
  • Certification Tracking
  • Channel Management
  • Click Tracking
  • Compliance Management
  • Contact Management
  • Content Library
  • Content Management
  • Contractor Database
  • Contractor Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Employee Handbook
  • Engagement Tracking
  • Event Triggered Actions
  • For Small Businesses
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Learner Portal
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Learning
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multivariate Testing
  • Orientation Workflow Management
  • Performance Metrics
  • Post Scheduling
  • Real Time Analytics
  • Real Time Data
  • Reporting/Analytics
  • Response Management
  • Safety Management
  • Segmentation
  • Self Service Portal
  • Self-Learning
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Management
  • Training Record Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management
  • Total features28
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Auto-Responders
  • Blended Learning
  • Built-in Course Authoring
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Certification & Licensing
  • Certification Tracking
  • Channel Management
  • Click Tracking
  • Compliance Management
  • Contact Management
  • Content Library
  • Content Management
  • Contractor Database
  • Contractor Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Employee Handbook
  • Engagement Tracking
  • Event Triggered Actions
  • For Small Businesses
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Learner Portal
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Learning
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multivariate Testing
  • Orientation Workflow Management
  • Performance Metrics
  • Post Scheduling
  • Real Time Analytics
  • Real Time Data
  • Reporting/Analytics
  • Response Management
  • Safety Management
  • Segmentation
  • Self Service Portal
  • Self-Learning
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Management
  • Training Record Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations95
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrationsN/A
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier