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iContact vs Mailgun Comparison

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Overview

Category Leaders

iContact's easy-to-use platform provides you with the tools to grow your business anytime, anywhere. To create your iContact...

Category Leaders

Mailgun is an email automation service offering a complete cloud-based email service for sending, receiving & tracking email...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

552

5

4

3

2

1

330

168

47

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.3

114

5

4

3

2

1

72

24

7

3

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.
I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.
I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.

Pros

Super pleasant, great chat support, fast email support replies, always quick to help and communicate.
With a dedicated IP and representative, delivery is amazing. Very easy to use for developers and works well with our app integrations for the transactional emails.
So it seemed a good idea to try it. I'm using it for almost 2 years and it was easy to setup and it's working great since then without any need to fix or change anything.

Cons

I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.
They tried to steal another month of billing and made me dispute with my CC company.
Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.

Cons

Some of mails are delay to deliver I do not why but i found only this con in this software. It is also costly for some clients not everyone should afford it.
Unfortunately, the logs only go back to about 2 months or so which meant we had just lost all the old data.
If mailgun gets an IP blacklisted - from other senders - you could end up in trouble. Since they do not answer tickets for 48 hours you might not be able to send mail for 48 hours.
  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features62
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Archiving & Retention
  • Auto-Responders
  • Bulk Email Verification
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Catch-all Server Detection
  • Channel Management
  • Click Tracking
  • Contact Management
  • Content Library
  • Customer Segmentation
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Recovery
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Small Businesses
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Message Personalization
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multivariate Testing
  • Performance Metrics
  • Queue Management
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Single Email Verification
  • Social Media Integration
  • Spam Blocker
  • Spam Detection
  • Subscription Management
  • Syntax Check
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Whitelisting/Blacklisting
  • Workflow Management
  • Total features23
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Archiving & Retention
  • Auto-Responders
  • Bulk Email Verification
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Catch-all Server Detection
  • Channel Management
  • Click Tracking
  • Contact Management
  • Content Library
  • Customer Segmentation
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Recovery
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Small Businesses
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Message Personalization
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multivariate Testing
  • Performance Metrics
  • Queue Management
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Single Email Verification
  • Social Media Integration
  • Spam Blocker
  • Spam Detection
  • Subscription Management
  • Syntax Check
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Whitelisting/Blacklisting
  • Workflow Management

Integrations

  • Total integrations97
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations97
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier