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iContact vs Peek PRO Tour Operator Software Comparison

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Overview

Category Leaders

iContact's easy-to-use platform provides you with the tools to grow your business anytime, anywhere. To create your iContact...

Peek Pro is an online booking software designed for tour operators of all types! Get your FREE DEMO today and increase your bookings!

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

318

162

45

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

568

62

14

8

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.

NK

Nick K.

I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.

Jessica R.

You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.

MA

Melanie A.

Pros

The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.

K"

Kyle ".

Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.

JT

Jeff T.

I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.

EG

Elyse G.

Cons

I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.

BH

Brian H.

They tried to steal another month of billing and made me dispute with my CC company.

Dov K.

Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.

BH

Brian H.

Cons

Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.

JJ

Jennifer J.

Possibly fraudulent - definitely misrepresenting their service and product.

GG

Gina G.

Does not have all the functionality I need. What I really disliked most about this company is the accounting department.

JJ

Jennifer J.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features65
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Auto-Responders
  • Automated Scheduling
  • Booking Notes
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Central Reservation System
  • Channel Management
  • Click Tracking
  • Client Database
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Scheduling
  • Event Triggered Actions
  • GDS/OTA Integration
  • Group Reservations
  • Group Scheduling
  • Image Library
  • Invoice Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multivariate Testing
  • Online Booking
  • Online Payments
  • Package Creation
  • Payment Processing
  • Performance Metrics
  • Post Scheduling
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Analytics
  • Real Time Data
  • Real-time Updates
  • Reminders
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Response Management
  • SEO Management
  • SMS Messaging
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Vendor Management
  • Visual Analytics
  • WYSIWYG Editor
  • Waiver Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features53
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Auto-Responders
  • Automated Scheduling
  • Booking Notes
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Central Reservation System
  • Channel Management
  • Click Tracking
  • Client Database
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Scheduling
  • Event Triggered Actions
  • GDS/OTA Integration
  • Group Reservations
  • Group Scheduling
  • Image Library
  • Invoice Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multivariate Testing
  • Online Booking
  • Online Payments
  • Package Creation
  • Payment Processing
  • Performance Metrics
  • Post Scheduling
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Analytics
  • Real Time Data
  • Real-time Updates
  • Reminders
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Response Management
  • SEO Management
  • SMS Messaging
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Vendor Management
  • Visual Analytics
  • WYSIWYG Editor
  • Waiver Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrations92
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations22
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier