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iContact vs Resfinity Comparison

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Overview

Category Leaders

iContact's easy-to-use platform provides you with the tools to grow your business anytime, anywhere. To create your iContact...

Web-based hotel & airline booking solutions to manage the whole reservation process from search, through to payment and final...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

319

162

46

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

5

4

3

2

1

4

0

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

Pros

You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.

MA

Melanie A.

I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.

Jessica R.

I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.

NK

Nick K.

Pros

Not enoughreviews yet

Cons

I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.

BH

Brian H.

They tried to steal another month of billing and made me dispute with my CC company.

Dov K.

Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.

BH

Brian H.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features66
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Tracking
  • Analytics/ROI Tracking
  • Auto-Responders
  • Booking Management
  • Booking Notes
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Central Reservation System
  • Channel Management
  • Charter Reservations
  • Click Tracking
  • Client Management
  • Contact Management
  • Content Library
  • Content Management
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dashboard
  • Discount Management
  • Distribution Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Airlines
  • For Small Businesses
  • For Travel Agencies
  • GDS/OTA Integration
  • Image Library
  • Itinerary Creation
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Loyalty Program
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Booking
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Day Booking
  • Multivariate Testing
  • Online Booking
  • Package Creation
  • Payment Processing
  • Performance Metrics
  • Policy Management
  • Post Scheduling
  • Price / Margin Management
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Analytics
  • Real Time Data
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Response Management
  • Restriction Management
  • Revenue Management
  • Room Booking
  • Sales Pipeline Management
  • Segmentation
  • Self Service Portal
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Supplier Management
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Vendor Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Management
  • Workflow Management
  • Total features45
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Tracking
  • Analytics/ROI Tracking
  • Auto-Responders
  • Booking Management
  • Booking Notes
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Central Reservation System
  • Channel Management
  • Charter Reservations
  • Click Tracking
  • Client Management
  • Contact Management
  • Content Library
  • Content Management
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dashboard
  • Discount Management
  • Distribution Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Airlines
  • For Small Businesses
  • For Travel Agencies
  • GDS/OTA Integration
  • Image Library
  • Itinerary Creation
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Loyalty Program
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Booking
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Day Booking
  • Multivariate Testing
  • Online Booking
  • Package Creation
  • Payment Processing
  • Performance Metrics
  • Policy Management
  • Post Scheduling
  • Price / Margin Management
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Analytics
  • Real Time Data
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Response Management
  • Restriction Management
  • Revenue Management
  • Room Booking
  • Sales Pipeline Management
  • Segmentation
  • Self Service Portal
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Supplier Management
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Vendor Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Management
  • Workflow Management

Integrations

  • Total integrations95
  • BigCommerce
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations1
  • BigCommerce
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier