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iContact vs Squarespace Comparison

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Overview

Category Leaders

iContact's easy-to-use platform provides you with the tools to grow your business anytime, anywhere. To create your iContact...

Category Leaders

Squarespace is the all-in-one platform to build a beautiful website, online store, or portfolio. Drive traffic to your Squarespace...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

557

5

4

3

2

1

333

169

48

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.6

2.6K

5

4

3

2

1

1.7K

764

140

25

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.
I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.
I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.

Pros

The overall use of this product is amazing, very easy to use and my clients love it. The love the fact that they can do edits themselves.
It's good for what it is, which is a basic website maker that has the ability to make very function, nice looking pages.
Love that Squarespace introduced me to web design due to its ease of use. Templates are as great as Wix and both are really great competitors to one another.

Cons

I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.
They tried to steal another month of billing and made me dispute with my CC company.
Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.

Cons

The options are limited. Editing pages can be difficult because everything needs to be dragged and dropped into place, but most of the time all of the other blocks will shift during editing.
One of my colleagues who is taking over for me, really disliked how the Squarespace template prevented any changes. He contacted Squarespace and with their assistance was able to break the template.
The flip side is that Squarespace has few if any bugs, while Wix and Weebly can get strange errors in my experience.
  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features62
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audio File Management
  • Auto-Responders
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Chat/Messaging
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Design Management
  • Discount Management
  • Discussions / Forums
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • File Management
  • File Sharing
  • For Small Businesses
  • Forms Management
  • Gift Card Management
  • Group Management
  • Image Editing
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Keyword Tracking
  • Kitting
  • Landing Pages/Web Forms
  • Layout & Design
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Media Library
  • Member Communication
  • Member Database
  • Metadata Management
  • Mobile Access
  • Mobile Commerce
  • Mobile Optimized Emails
  • Moderation
  • Multi-Campaign
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multivariate Testing
  • Newsletter Management
  • Online Booking Tools
  • Online Store Builder
  • Order Management
  • Order Processing
  • Order Tracking
  • Pageview Tracking
  • Performance Metrics
  • Post Management
  • Pre-built Templates
  • Preview Functionality
  • Product Catalog
  • Product Configurator
  • Promotions Management
  • Publishing Options
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Reviews Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Site Search Tracking
  • Social Media Integration
  • Spam Blocker
  • Subscription Management
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Text Editing
  • Third Party Integrations
  • Time on Site Tracking
  • User Interaction Tracking
  • Video Management
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Web Traffic Reporting
  • Website Analytics
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features119
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audio File Management
  • Auto-Responders
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Chat/Messaging
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Design Management
  • Discount Management
  • Discussions / Forums
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • File Management
  • File Sharing
  • For Small Businesses
  • Forms Management
  • Gift Card Management
  • Group Management
  • Image Editing
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Keyword Tracking
  • Kitting
  • Landing Pages/Web Forms
  • Layout & Design
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Media Library
  • Member Communication
  • Member Database
  • Metadata Management
  • Mobile Access
  • Mobile Commerce
  • Mobile Optimized Emails
  • Moderation
  • Multi-Campaign
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multivariate Testing
  • Newsletter Management
  • Online Booking Tools
  • Online Store Builder
  • Order Management
  • Order Processing
  • Order Tracking
  • Pageview Tracking
  • Performance Metrics
  • Post Management
  • Pre-built Templates
  • Preview Functionality
  • Product Catalog
  • Product Configurator
  • Promotions Management
  • Publishing Options
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Reviews Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Site Search Tracking
  • Social Media Integration
  • Spam Blocker
  • Subscription Management
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Text Editing
  • Third Party Integrations
  • Time on Site Tracking
  • User Interaction Tracking
  • Video Management
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Web Traffic Reporting
  • Website Analytics
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations99
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations276
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier