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iContact vs TestRail Comparison

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Overview

Category Leaders

iContact's easy-to-use platform provides you with the tools to grow your business anytime, anywhere. To create your iContact...

Category Leaders

TestRail is a test case management solution for quality assurance (QA) and development teams, which is designed to help users...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

36

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

318

162

45

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

69

73

8

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.

NK

Nick K.

I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.

Jessica R.

You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.

MA

Melanie A.

Pros

Another thing I like a lot are the UI Scripts, where you can customize the instance adding in or removing features and functionality. They are very powerful and super useful for us.

JB

Jason B.

Straight forward, easy going and great options between enterprise and non enterprise vs on prem and on cloud. Great to customize and great price.

KL

Kelsey L.

For me the biggest advantage of using TestRail was its JIRA integration. Ability to create, edit and manage testcases as well as testsuites is amazing.

AR

Anonymous Reviewer

Cons

I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.

BH

Brian H.

They tried to steal another month of billing and made me dispute with my CC company.

Dov K.

Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.

BH

Brian H.

Cons

Unable to recover deleted test cases, as once I accidentally deleted a test suite when I was trying to delete a test plan. Also bulk option to mark test cases Pass / Failed / Blocked is not possible.

DN

Deepa N.

Traceability is based on how you configure. Little confusing if you try to explain to users not familiar with the tool.

BM

Basha M.

On top of this there is no option to delete all or multiple test suite attachments - you must remove each one individually. Very inconvenient and tedious.

CD

Cole D.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features65
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Auto-Responders
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Contact Management
  • Content Library
  • Content Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Historical Reporting
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Move & Copy
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multivariate Testing
  • Parameterized Testing
  • Performance Metrics
  • Post Scheduling
  • Progress Tracking
  • Project Management
  • Projections
  • Quality Assurance
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Requirements-Based Testing
  • Response Management
  • Role-Based Permissions
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Software Development
  • Software Testing Management
  • Spam Blocker
  • Subscription Management
  • Summary Reports
  • Template Management
  • Third Party Integrations
  • User Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management
  • Total features28
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Auto-Responders
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Contact Management
  • Content Library
  • Content Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Historical Reporting
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Move & Copy
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multivariate Testing
  • Parameterized Testing
  • Performance Metrics
  • Post Scheduling
  • Progress Tracking
  • Project Management
  • Projections
  • Quality Assurance
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Requirements-Based Testing
  • Response Management
  • Role-Based Permissions
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Software Development
  • Software Testing Management
  • Spam Blocker
  • Subscription Management
  • Summary Reports
  • Template Management
  • Third Party Integrations
  • User Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations92
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations21
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier