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iContact vs Wix Comparison

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Overview

Category Leaders

iContact's easy-to-use platform provides you with the tools to grow your business anytime, anywhere. To create your iContact...

Category Leaders

Wix is a website building & publishing platform which helps users create professional websites exactly the way they want,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

4.50

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

317

162

45

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

5

4

3

2

1

3,177

1,977

667

103

53

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.
I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.
You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.

Pros

I love Wix's ease of use and user friendly interface. I have been using it for over two years for our agencies website and we have loved it.
Wix helps the user to make an outstanding website and with an affordable price. It is very easy to use it.
It is an excellent way to have a website with zero cost. Easy handling and with a variety of designs is a great tool for a company that is starting and wants to show their work on the internet.

Cons

I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.
They tried to steal another month of billing and made me dispute with my CC company.
Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.

Cons

Sometimes the apps cost money or you have limited amount of the app you can use before it costs money. This is frustrating when you start using it and then realize you are stuck.
Their policies are ridiculous and customer service knowledge and etiquette are terrible. I have to share the latest bizarre policy I've run into.
The only problem that I have faced is that trying get to different pages of your website while in editing mode is confusing.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features66
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Assessment Management
  • Auto-Responders
  • Behavior Tracking
  • Booking Management
  • Bulk Send
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cataloging/Categorization
  • Chat/Messaging
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer History
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Security
  • Demographic Data
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Financial Management
  • Form Builder
  • Forms Management
  • Geographic Maps
  • Graphical Workflow Editor
  • HTML5 Technology
  • Image Editing
  • Image Library
  • Inventory Management
  • Invoice Management
  • Kitting
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Moderation
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Store
  • Multiple User Accounts
  • Multivariate Testing
  • Online Booking
  • Online Booking Tools
  • Online Forums
  • Online Store Builder
  • Order Management
  • Order Tracking
  • Performance Management
  • Performance Metrics
  • Post Management
  • Pre-built Templates
  • Preview Functionality
  • Product Catalog
  • Promotions Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reporting/Analytics
  • Reservations Management
  • Responsive
  • Rules-Based Workflow
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Search/Filter
  • Segmentation
  • Shipping Management
  • Shopping Cart
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Survey Builder
  • Template Management
  • Templates
  • Third Party Integrations
  • User Management
  • Video Management
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features80
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Assessment Management
  • Auto-Responders
  • Behavior Tracking
  • Booking Management
  • Bulk Send
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cataloging/Categorization
  • Chat/Messaging
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer History
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Security
  • Demographic Data
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Financial Management
  • Form Builder
  • Forms Management
  • Geographic Maps
  • Graphical Workflow Editor
  • HTML5 Technology
  • Image Editing
  • Image Library
  • Inventory Management
  • Invoice Management
  • Kitting
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Moderation
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Store
  • Multiple User Accounts
  • Multivariate Testing
  • Online Booking
  • Online Booking Tools
  • Online Forums
  • Online Store Builder
  • Order Management
  • Order Tracking
  • Performance Management
  • Performance Metrics
  • Post Management
  • Pre-built Templates
  • Preview Functionality
  • Product Catalog
  • Promotions Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reporting/Analytics
  • Reservations Management
  • Responsive
  • Rules-Based Workflow
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Search/Filter
  • Segmentation
  • Shipping Management
  • Shopping Cart
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Survey Builder
  • Template Management
  • Templates
  • Third Party Integrations
  • User Management
  • Video Management
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations59
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations143
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iContact vs. Wix

See how iContact and Wix stack up against each other by comparing features, pricing, ratings, integrations, security & more.