Jebbit Reviews

Jebbit

Survey management solution for customer experience

5.0/5 (7 reviews)

Anonymous

Awesome product to build engaging content with minimal operational lift

Used weekly for 6-12 months
Reviewed 2020-02-24
Review Source: Capterra

Pros
Ease of use, ability to create content and report on campaign metrics

Cons
Data extraction files were a little messy and had to clean up to do manual analysis

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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James Preiss

Jebbit is an simple, team-empowering product

Used daily for 1-2 years
Reviewed 2020-02-21
Review Source: Capterra

We can stand up landing pages in a matter of 1-2 hours, which is unheard of on our team. The data points we capture with Jebbit inform our future design/UX processes, and give us insight for market research. Amazing tool, that everyone from Specialist to Senior leadership can use and understand.

Pros
The interface & ease of use. It's crazy how easy it is to make well-designed, engaging content with little to no internal creative support. We use their "classic" and "companion" experiences, and the amount of downstream conversion we get using Jebbit as an interstitial beats our business-as-usual traffic every time.

Cons
Data syncs with brand-side databases can sometimes be challenging, mostly on our side though. Jebbit can work with pretty much any system.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alyssa Warth

Incredible Hands On Experience

Used daily for less than 6 months
Reviewed 2020-02-28
Review Source: Capterra

Pros
It is incredibly user-friendly! It allows you to really design the quiz with your brand look and customize so many different fields. I love the amount of data you can pull and can truly optimize the experience. The team is extremely hands-on as well to help you achieve exactly what you are looking for.

Cons
I haven't experienced any issues yet! Jebbit has been wonderful to work with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rob Schipul

Improved business results with Jebbit technology

Used weekly for 1-2 years
Reviewed 2020-02-24
Review Source: Capterra

Pros
Ease of use, democratization of data, ability to create experiences with ease.

Cons
Sometimes it's easy for other team members to pick up experiences that aren't intended for them - however, solutions have been put in place to fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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CONOR WILLIAMS

Ad Council Survey

Used weekly for 6-12 months
Reviewed 2020-02-25
Review Source: Capterra

Pros
This software is very easy to pickup and manipulate, with only a couple conversations with an experienced member from the Jebbit team, I felt like I could do anything I wanted to .

Cons
Saving and publishing different versions of surveys can be a bit confusing, but that could also be user error.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jason Dalrymple

Jebbit - longtime partner for New England Revolution

Used monthly for 2+ years
Reviewed 2020-03-02
Review Source: Capterra

We were one of Jebbit's first partners and we're still very pleased with them as they've grown. Looking forward to doing more with them in 2020.

Pros
Easy to use, always responsive and innovative customer service team.

Cons
Any technical issues were easily resolved by the Jebbit team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brandon Jirousek

Created a Visual Experience in a Marriage of Brands

Used monthly for 1-2 years
Reviewed 2020-02-24
Review Source: Capterra

Pros
The Jebbit product helped our team solve a problem our team was challenged with developing a creative path to connecting two brands together seamlessly while delivering a visually appealing experience for our fans (customers).

Cons
The process to create experiences even after a template was developed could be cumbersome at times for our content creators.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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