Joomag offers a very easy to maneuver the platform that is very user-friendly. This is what attracted our company to this publishing option. We took a lot of time looking at various flip book programs and finally settled on Joomag.
Joomag has cost us time (and MONEY) due to inexperienced customer service reps and malfunctioning software. Both their subscription fees and hard copies are at a premium price -- but they will REALLY get you with storage fees. And don't expect to publish your magazine on your own time frame. If there are hiccups with publishing after hours, you are out of luck. If you do have a complaint about the premium-priced print-on-demand hard copies (and we've had many), Joomag will make you jump through hoops to replace it. Yet, with each print quality complaint, it was the same response, "We know there is a problem and are working on our hard copies and will improve our quality." There was a time that Joomag would call me when they screwed up, but after a series of debacles that stalled our operations they decided that "phone calls weren't their policy". I would not recommend this platform to anyone that wants to present a magazine that seeks dependability in their publishing platform -- along with attentive and responsive customer service. When I recently canceled my premium subscription (after 3+ years) due to too many mistakes on their part, they slapped me with storage fees. Their "solution" is for me to pay up or delete past issues of the magazine...which is a scary proposition for any publication. Why would anyone want to publish with a company that would suggest that the product is deleted? It's disheartening to know how they treat their "valued customers".