This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Key Survey vs Snap Survey Software Comparison

Add to Compare

Compare similar apps

SurveyMonkey Enterprise

4.5

Sprinklr

4.2

Zendesk

4.4

LiveAgent

4.7

Genesys Cloud CX

4.2

Bitrix24

4.0

Good recommendations?

Overview

Key Survey is an enterprise survey solution that allows users to design surveys, collect responses and analyze data through advanced tools

Snap Surveys is an online survey management software that helps to create & design surveys, collect data and analyze the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

25

12

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

5

4

3

2

1

14

8

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

They are so accessible, and committed, it feels like a very small company that is just focused on you. We really like that aspect.

BV

Bill V.

Key Survey is one of the easiest survey tools we have ever used - easy to both learn and navigate and easy for our customers to respond to. The best part is that their customer service is amazing.

LH

Lara H.

Fairly easy to set up, customer support is amazing, right there if you have a question, no waiting. Also, has the ability to do a wide variety of question types that the free versions do not have.

TH

Tyler H.

Pros

Snap Surveys is a very good software, I would say that it is one of the best for the distribution of surveys, despite its prices, it still has quite interesting functions.

KF

Katherine F.

Working with Mexico clients, the software even has multi-language abilities for me to send surveys in Spanish. Easy to use and lots of updates and patches where they constantly improve their software.

AR

Anonymous Reviewer

I like how easy and user-friendly this survey software is. It didn't take long to become comfortable with it.

AB

Aly B.

Cons

There is no way to setup multiple daily reminders after a deadline is missed. I'd like to see the surveys combined with flowcharting, particularly escalation to the manager of the late survey.

BB

Brett B.

Not as many question-type options as other platforms (i.e., ranking drag and drop), and the designs can use some updating.

PC

Phil C.

It has a lot of capabilities and if you aren't constantly pushing the boundaries of what you know you could miss some of what is offered.

BM

BENJAMIN M.

Cons

Some functions can be hard to set up if you don't use them very often.

JL

Jose Luis A.

These are calculated at the end so there is no way to transfer this to the front Screener part. Another item is since we use your system twice for the same person it also cost us twice.

LM

Len M.

The SNAP survey guide is hard to navigate and can be tedious to find answers in sometimes.

MK

Meg K.

  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features52
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Knowledge Management
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multiple User Accounts
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • URL Customization
  • Visual Analytics
  • Total features38
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Knowledge Management
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multiple User Accounts
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • URL Customization
  • Visual Analytics

Integrations

  • Total integrations4
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrationsN/A
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier