Key Survey vs Spark Chart Comparison

Overview

Key Survey is an enterprise survey solution that allows users to design surveys, collect responses and analyze data through advanced tools

Spark Chart is comprehensive survey software for business consultants and leaders to create and deploy any type of survey....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(38)

5

4

3

2

1

25

12

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(37)

5

4

3

2

1

30

7

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

They are so accessible, and committed, it feels like a very small company that is just focused on you. We really like that aspect.
We have found Key Survey to be a powerful, comprehensive survey solution that supports many areas of our business. From client satisfaction surveys to workflow dashboards, Key Survey has it all.
Easy to navigate, easy to create new surveys and reports, and the help nd training offered are awesome.

Pros

I am happy with SparkChart, as it helped me transition from paper to online in all my surveys. Would love it to conquer the likes of Menti...but this may not be the purpose of it.
The ease of use by participants on mobile and other devices is a great plus for better response rates.
I am very happy with the survey power Spark Chart gives me. Without these templates I wouldn't know where to find the best in class business surveys, much less how to put them together.

Cons

Not as many question-type options as other platforms (i.e., ranking drag and drop), and the designs can use some updating.
It has a lot of capabilities and if you aren't constantly pushing the boundaries of what you know you could miss some of what is offered.
Very little customisation is available with regards to laying out the questions in a specific way. Using the non pre-defined layout is very fiddly, and so it can make life difficult.

Cons

The only issue I had was the lack of some features that are now already in the new developments timetable and others have already been implemented.
I had a major problem with the way the functions were named.
We had no way of getting feedback after each deployment especially on what users thought of our software features and UX. This all changed after I discovered SparkChart.
  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features21
  • 360 Degree Feedback
  • API
  • Benchmarking
  • Business Intelligence
  • Charting
  • Collaboration Tools
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Drag & Drop Interface
  • Email Marketing Management
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Forms Management
  • GPS
  • Mobile Integration
  • Multi-Channel Distribution
  • Multiple User Accounts
  • Offline Access
  • Performance Management
  • Question Library
  • Role-Based Permissions
  • Self Service Portal
  • Single Sign On
  • Survey Management
  • Surveys & Feedback
  • Task Planning
  • Template Management
  • User Management
  • Visual Analytics
  • Total features18
  • 360 Degree Feedback
  • API
  • Benchmarking
  • Business Intelligence
  • Charting
  • Collaboration Tools
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Drag & Drop Interface
  • Email Marketing Management
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Forms Management
  • GPS
  • Mobile Integration
  • Multi-Channel Distribution
  • Multiple User Accounts
  • Offline Access
  • Performance Management
  • Question Library
  • Role-Based Permissions
  • Self Service Portal
  • Single Sign On
  • Survey Management
  • Surveys & Feedback
  • Task Planning
  • Template Management
  • User Management
  • Visual Analytics

Integrations

  • Total integrations4
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations2
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Key Survey vs. Spark Chart

See how Key Survey and Spark Chart stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.