App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Key Survey Logo

Write a review

Cloud based and on premise survey software

(6)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Key Survey Features

Features Summary

Functionality

4.6

/5

39

Total features

52

5 categories

Key Survey features

360 Degree Feedback
API
Activity Dashboard
Alerts/Notifications
Benchmarking
Communication Management
Complaint Monitoring
Customer Experience Management

Common features of Employee Engagement software

360 Degree Feedback
API
Action Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Benchmarking
Chat/Messaging

Price starts from

10000

Per year

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

39

Price starts from

10000

Per year

Total Features

52

Unique features

  • Sentiment Analysis

  • Communication Management

  • Predictive Analytics

  • Single Sign On

Functionality

4.6

/5

2.2K

Price starts from

139.95

Per month

Total Features

103

Features in Common

17

Unique features

  • Localization Automation

  • Activity Tracking

  • Backlink Monitoring

  • Editorial Calendar

Functionality

4.5

/5

941

Price starts from

19

Per month

Total Features

106

Features in Common

44

Unique features

  • Response Validation

  • Anonymous Feedback

  • Customizable Questions

  • Online Voting

Common Key Survey comparisons

Key Survey logo
CheckMarket logo
Key SurveyvsCheckMarket

Reviewers who mentioned features said:

AvatarImg

Verified reviewer

Management Consulting, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Enhanced survey tool for more accurate data collection

Reviewed 2 years ago

With Key Survey, I am able to design relevant and professional surveys to gather feedback from my key stakeholders, customers, workers. The data can be cleverly analyzed to determine trends or perform predictive analyses on the market.

Pros

The most impactful feature in Key Survey is that it is well designed, simple to use, interactive and fully customizable. The Survey Questions can be re-routed based on a specific response by the person completing the survey. This relieves frustration as the User won't need to keep clicking "Not applicable". It is quite intuitive and has the capability of collating more specific and accurate data.

Cons

There are no aspects or features that I have encountered which were difficult to use. I personally think that the price point is aligned with its competitors - however, my I.T. team thinks that it is overpriced.

BV
AvatarImg

Bill V.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

A surprisingly comprehensive and affordable system with a small company feel

Reviewed 9 years ago

Key Survey is as easy to use as a free on-line system, but is packed with tons of power when you need it. The paradigm is easy to work with, and has intuitive aspects that make it fast to work with. This has been very important for those times when we are developing all day, because repetition is minimized - boosting our productivity. Tech support is right there. I felt like I needed some telephone...

Pros

No pros were added to this review

Cons

No cons were added to this review

SL
AvatarImg

Saul L.

5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great value for the money

Reviewed 7 years ago
Pros

Value for the money (other comparable software cost a lot more), great support, does everything we want.

Cons

Poor layout/design management, many features can only be amended using CSS (i.e. some CSS knowledge required instead just having WYSIWYG), managing background data can be clunky (e.g. there is no easy way to update or delete data in bulk). Database can be very slow if you have a lot of records.

TH
AvatarImg

Tyler H.

Construction, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great for our use (customized, branded surveys).

Reviewed 7 years ago

Logic has been great on surveys, branding, and additional question types.

Pros

Fairly easy to set up, customer support is amazing, right there if you have a question, no waiting. Also, has the ability to do a wide variety of question types that the free versions do not have.

Cons

Designing custom themes and colors can be a bit challenging; however, some of the templates that have been created help.

MD
AvatarImg

Michael D.

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

KeySurvey works well for my needs

Reviewed 7 years ago
Pros

It is easy to use. I'm a big fan of the show/hide feature. I also like the branching options. The reporting tool is great as well.

Cons

I've used other survey tools that have more bells and whistles and more layouts, but I've also never had a need for those.

BB
AvatarImg

Brett B.

Oil & Energy, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Our company has relied upon KeySurvey for years.

Reviewed 7 years ago

Consistent, reliable reports

Pros

Reliable Rarely unavailable Clear, intuitive site Always Improving Many, many reporting choices Live Chat for immediate support

Cons

There is no way to setup multiple daily reminders after a deadline is missed. I'd like to see the surveys combined with flowcharting, particularly escalation to the manager of the late survey.

SB
AvatarImg

Sarah B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Easy to use tool and great support

Reviewed 9 years ago

I've been using the KeySurvey software for years -- for everything from little two-question surveys going to small groups of people, to an incredibly secure and confidential survey going out to over 800 company employees with back-end demographic data preloaded. I find the web interface easy to use and intuitive. One of my favorite features is being able to copy an existing survey and tweak what I need for the current use. Flexibility with downloading and sharing results is excellent. On a few occasions I've been stumped trying to use an advanced feature, so I just click on the live chat support and someone walks me through what to do, nice and easy.

Pros

No pros were added to this review

Cons

No cons were added to this review

JC
AvatarImg

Jennifer C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Highly Recommend!

Reviewed 9 years ago

As a loyal customer for at least ten years, I've been extremely pleased with KeySurvey. Given most of the research studies I conduct are in-house, and high in frequency, this software has been instrumental in providing me with the tools to do my job effectively and efficiently. Very easy to use' from programming to reporting' and the customer service is excellent! Having the online 'live' support chat feature has been extremely helpful during those moments when a survey needs to be launched and a programming issue transpires. At a click of a button, the support team is there to help with any questions you may have at the moment.

Pros

No pros were added to this review

Cons

No cons were added to this review

LE
AvatarImg

Lori E.

Staffing and Recruiting, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Long time customer, best product for my needs

Reviewed 7 years ago

Ability to survey our coworkers and customers with ease of modifying the survey when needed

Pros

Ease of use, unlimited surveys. I am able to create the necessary scales and skip patterns to customize my surveys.

Cons

Limited in some of the graphing capabilities, but this is made up with the ease of exporting the data to excel and SPSS

BY
AvatarImg

Berje Y.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Extremely logical and user friendly.

Reviewed 9 years ago

It lets the user control all aspects of E-surveys. From composing of questions, making corrections, setting launch date parameters (which day and time to switch it on, when to shut it down) reviewing results instantLy with clear bar graphs and exporting data to SPSS or other software for more rigorous stats. Most importantly it is rightly priced. We have used Key Survey for more than a dozen projects and are extremely happy with it. Finally, when we have had questions and called for tech support or our assigned sales rep, they have helped us exceptionally well.

Pros

No pros were added to this review

Cons

No cons were added to this review

AK
AvatarImg

Ann K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Customizable, well-supported solution

Reviewed 9 years ago

We have utilized WorldApp's Key Survey solution for nearly ten years. We have found Key Survey to be a powerful, comprehensive survey solution that supports many areas of our business. From client satisfaction surveys to workflow dashboards, Key Survey has it all. The online support staff is extremely knowledgeable and always willing to help. Our customer service representative and account managers are highly attentive and always go above and beyond to support our needs. I highly recommend Key Survey and the WorldApp team!

Pros

No pros were added to this review

Cons

No cons were added to this review

DC
AvatarImg

David C.

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

High end survey solution with all the bells and whistles.

Reviewed 7 years ago
Pros

Feature rich service with most of the bells and whistles you hope for in a survey solution and intuitive .

Cons

Can be pricey as compared to the lower level solutions. Also, not as many off the shelf integrations.

PG
AvatarImg

Peter G.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Best survey tool out there. Period.

Reviewed 8 years ago

Survey tool is absolutely the easiest to use from amongst several I have tried. And, loads of sophisticated functionality available if you need it. Response time is lightning fast, data is captured effectively and in a format I can easily use. And, the support staff is incredibly knowledgeable and helpful. Can't say enough good things about KeySurvey.

Pros

No pros were added to this review

Cons

No cons were added to this review

AS
AvatarImg

Andy S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Easy to set up, customize, analyze and manage - data collection and management

Reviewed 10 years ago

Surprised how good it actually is. and I liked it's support and sales teams - patiently and effectively they set up everything i needed.

Pros

No pros were added to this review

Cons

No cons were added to this review