LeadGnome Reviews

I like this software because of its easyness of use for automatic replies to my customers. You just set it up, and it works.

I like least because it doesn't have integration with Thunderbird, so I can't run it on Linux; only online.

The ability to use LeadGnome to monitor and analyze email replies is very powerful. We are easily able to sort through inboxes and get replies to some of our marketing sends over to our SDRs quickly. It is essential for anyone doing email marketing.

An area for improvement would be more robust monitoring and mining capabilities. Sometimes human responses don't get filtered and we have to check/do it ourselves.

Thanks for being a great customer! We truly love partnering with you and taking action on your feedback. Your success is our success.

LeadGnome is a 'fire & forget missile' -- once you're set up it just keeps delivering with no intervention on your part. The idea is simple -- a marketer sends out a mailing and often receives Out-of-Office auto-responses which contain valuable information about the contact in the signature or body of the email. It might have his direct telephone, his cellphone, or whom else to call for a particular question or service. It might also let you know he's no longer there and you need to contact Customer support. INVALUABLE FREE DATA.

I really can't think of anything! Pricing is cheap. Support is great. And the tool just does what it says and provides you updates. The only slight issue is that it's reporting is reactive. If you have a campaign you'll get emails back summarizing what new data you received, etc. But if you go inactive for a while you won't get any periodic updates or anything.

Ease of use and almost no maintenance or administration required, sort of "set and forget". LeadGnome runs itself and manages auto responses.

Can't think of anything - it delivers everything we planned for

Thank you for your review. We love serving you, reducing your workload, and increasing your productivity.

I thought it would be helpful to organize our emails and make sure that no personal responses would be lost but we are thrilled with how many great new leads we've acquired.

There isn't anything we don't like about LeadGnome.

Thanks Nancy! We are excited to be so useful to you and the Vocera team.

Easy to Setup Custom Rules Great Reporting

Microsoft API doesn't allow LeadGnome to connect to shared mailboxes, so forwarding rules had to be implemented, which was a little combersome.

Thank you for your review and we're thrilled you are gaining value from LeadGnome. It's true that Microsoft's API doesn't allow access to Shared Folders/Mailboxes ... please check out our help topics to find alternative Outlook 365 configurations. We're happy to walk you through the options.