Leadoo Features

Leadoo

Converting existing traffic into leads & online sales

4.68/5 (22 reviews)

Competitor Feature Comparison

AB Testing
API
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Analytics/ROI Tracking
Appointment Management
Appointment Scheduling
Audience Targeting
Auto-Responders
Behavior Tracking
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Canned Responses
Chat/Messaging
Chatbot
Code-free Development
Communication Management
Contact Database
Conversion Rate Optimization
Conversion Tracking
Customer Database
Customer Experience Management
Customizable Branding
Customizable CTAs
Dashboard
Data Extraction
Data Import/Export
Dynamic Content
Email Management
Feedback Management
For Developers
Gamification
Human Handover
Intent Recognition
Interaction Tracking
Landing Pages/Web Forms
Lead Capture
Lead Database Integration
Lead Distribution
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Lead Verification/Validation
Live Chat
Marketing Automation
Mobile Access
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
One-to-One Messaging
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Personalization
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Pre-Configured Bot
Proactive Chat
Product Recommendations
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Real Time Analytics
Real-time Consumer-facing Chat
Real-time Conversations
Reporting/Analytics
SMS Messaging
Secure Data Storage
Segmentation
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Surveys & Feedback
Template Management
Third Party Integrations
Transfers/Routing
Visitor Management
Visual Analytics
Web Traffic Reporting
Website Analytics
Website Visitor Tracking
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Learn moreCompare App
AB Testing
API
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Analytics/ROI Tracking
Appointment Management
Appointment Scheduling
Audience Targeting
Auto-Responders
Behavior Tracking
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Canned Responses
Chat/Messaging
Chatbot
Code-free Development
Communication Management
Contact Database
Conversion Rate Optimization
Conversion Tracking
Customer Database
Customer Experience Management
Customizable Branding
Customizable CTAs
Dashboard
Data Extraction
Data Import/Export
Dynamic Content
Email Management
Feedback Management
For Developers
Gamification
Human Handover
Intent Recognition
Interaction Tracking
Landing Pages/Web Forms
Lead Capture
Lead Database Integration
Lead Distribution
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Lead Verification/Validation
Live Chat
Marketing Automation
Mobile Access
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
One-to-One Messaging
Online Forms
Performance Metrics
Personalization
Pipeline Management
Pre-Configured Bot
Proactive Chat
Product Recommendations
Prospecting Tools
Real Time Analytics
Real-time Consumer-facing Chat
Real-time Conversations
Reporting/Analytics
SMS Messaging
Secure Data Storage
Segmentation
Survey/Poll Management
Surveys & Feedback
Template Management
Third Party Integrations
Transfers/Routing
Visitor Management
Visual Analytics
Web Traffic Reporting
Website Analytics
Website Visitor Tracking
Workflow Management
Visit WebsiteCompare App
AB Testing
API
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Analytics/ROI Tracking
Appointment Management
Appointment Scheduling
Audience Targeting
Auto-Responders
Behavior Tracking
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Canned Responses
Chat/Messaging
Chatbot
Code-free Development
Communication Management
Contact Database
Conversion Rate Optimization
Conversion Tracking
Customer Database
Customer Experience Management
Customizable Branding
Customizable CTAs
Dashboard
Data Extraction
Data Import/Export
Dynamic Content
Email Management
Feedback Management
For Developers
Gamification
Human Handover
Intent Recognition
Interaction Tracking
Landing Pages/Web Forms
Lead Capture
Lead Database Integration
Lead Distribution
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Lead Verification/Validation
Live Chat
Marketing Automation
Mobile Access
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
One-to-One Messaging
Online Forms
Performance Metrics
Personalization
Pipeline Management
Pre-Configured Bot
Proactive Chat
Product Recommendations
Prospecting Tools
Real Time Analytics
Real-time Consumer-facing Chat
Real-time Conversations
Reporting/Analytics
SMS Messaging
Secure Data Storage
Segmentation
Survey/Poll Management
Surveys & Feedback
Template Management
Third Party Integrations
Transfers/Routing
Visitor Management
Visual Analytics
Web Traffic Reporting
Website Analytics
Website Visitor Tracking
Workflow Management
Visit WebsiteCompare App

Leadoo Feature Reviews

18 reviewers had the following to say about Leadoo's features:

Mika M.

Leadoo is a very versatile chatbot

2020-08-21

My analyst half probably like's the most that Leadoo provides very good analytics information not only for developing marketing but also for website conversion optimization.

Pros

I take care of my clients digital marketing, and I am their web analytics consultant. so I first fell in love with the versatility of the software.

Cons

In my case the most annoying thing is shuttling back and forward between two different versions of this software. (I use several accounts at the moment).

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Laetitia S.

Great benefits

2020-08-06

Good experience, hope some improvements will be delivered on time!

Pros

Very simple and intuitive, easy to learn

Cons

Can be manual to create the bot, needs some analytics on the livechat

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Leadoo Marketing Technologies


Thank you so much Laetitia for your review! It is such a pleasure to count SGS as one of our clients We are always happy to discuss any ways we could improve even more your experience. Our product team is actually working with the feedback received from you so we will keep you updated once the analytics are available. Also as we offer the possibility for a high level of personalization it can create some manual work to have a fully customized bot, however, don't hesitate to reach out to your CSM as our optimization service is included in the fee and we would love to help you out! Team Leadoo

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Anonymous
(Automotive company, 1001-5000 employees)

Functional lead-software to boost marketing

2020-08-27

Leadoo has significantly boosted our 'lead-flow' and helped us to create more interactive and customer-friendly ways to serve our clients.

Pros

The suitability to use the software to different purposes. This product gives customers the ability to show what they want, exactly as precis as you want to.

Cons

The software user interface's internal views of the analytics of one product could be more functional and easy-to-use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tomi Y.

Leadoo does the job

2020-08-13

Pros

Leadoo works as: - a customer service channel - providing further information for the customers - generatign leads It is really versatile indeed.

Cons

Integrating livechat with Facebook and Whatsapp was not an easy task (I tried to do it by myself).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Leadoo Marketing Technologies


Thank you so much Tomi for the great review! It is such a pleasure to count SOS Children's Village Finland as one of our user. Thanks for your feedback on the livechat integration, we are always happy to discuss any ways we could improve even more your experience. Also do not hesitate to contact your CSM if you need any further help or if you have any questions.
- Team Leadoo.

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Iida K.

Overall a nice tool

2020-08-21

The people at Leadoo are always very nice and helpful, and offer their expertise when we are creating new bots or campaigns.

Pros

The bots are pretty easy to build and there are some nice features.

Cons

When moving from Leadoo to Leadoo vol.2 the interface buggies a little bit, but I'm hoping this will not happen after the change from their end has been done completely.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joonas K.

Software that works - Bots That Actually Give you Leads That Turn Into Revenue

2020-08-24

One word: Amazing. The customer support is amazing, the software works as promised and I really like using the product and we are getting results from it. What more could you want?

Pros

Also as soon as you get a lead, you get an email notification so that you can act quickly.

Cons

I mean Leadoo promised us great interactive bots to our website and user analytics, and that's what we got.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sean X.

Great product & amazing client support

2020-08-06

Fantastic onboarding and usage experience, highly recommended

Pros

- amazing customer support helping us setting up and troubleshoot issues - easy to use interface with very useful features for us to setup the bot as we wanted - constant improving product with new features added regularly

Cons

One thing that we look for is to have more native integration for data being passed on, which is currently on the dev roadmap which is good news

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Leadoo Marketing Technologies


Thank you so much Sean for the great review! It is such a pleasure to count Brandassador as one of our users. Indeed we are currently working on developing our native integrations which would make it even easier for you to integrate Leadoo with any of your other tools. In the time being do not hesitate to contact your CSM so that they can help you in integrating some others tools for you.
We are always happy to discuss any ways we could improve even more your experience.
- Team Leadoo.

Read more
Jarmo V.

Top notch service

2020-08-13

Overall the product itself works well and is a key element in our service process.

Pros

Also the fact that the software is developing all the time makes me feel like we made a right choice

Cons

As the software is still quite new there are some flaws - we have an outsourced customer service unit, that has some trouble with reporting the time spent online.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Leadoo Marketing Technologies


Thank you so much Jarmo for the great review! It is such a pleasure to count Ilmatar Windpower plc as one of our user. I just notified your CSM about the issue you are encountering with reporting, and they will be in touch with you shortly. We are always happy to discuss any ways we could improve even more your experience
- Team Leadoo.

Read more
Anna D.

Excellent Software!

2020-08-06

We transitioned from a bulk marketing offer platform that took a high percentage of each client booking.

Pros

I wish we had it sooner! It has been such a successful tool in my business in capturing and converting traffic coming through the website. It is a great way to showcase what you offer, allow the clients to ask and get answers they are searching for without having to call someone or go out of their way. Really amazing!

Cons

It is hard to find any cons, as the integration into the website and software was easy, hassle free and up and running very quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Leadoo Marketing Technologies


Thank you so much Anna for the heartwarming review! It is such a pleasure to count you as one of our user We are always happy to discuss any ways we could improve even more your experience. Team Leadoo.

Read more
Sanna-Kaisa K.

Recruitment and lead generation made easy

2020-08-21

Adjustments are easy to make, and we can have up to date bot conversations with our visitors on our website!

Pros

It shows easily, which of our content is relevant, and what pages gives us the most valuable conversions.

Cons

At first it took us some time to build the needed conversations, but once you got the idea and help from the customer service, the conversations are easy to build and moderate when needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ravi K.

Best of chatbots – without the annoyance and bad user experience

2020-08-24

Pros

One of my favorite marketing tools.

Cons

Although the excellent support makes up for it, there could be better, more detailed documentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nico H.

Great product that brings leads

2020-08-13

Pros

Makes it easy for potential customers to contact.

Cons

I'd like an app to use on desktop or on a phone. The current browser based doesn't serve well enough when using the manual chat option in addition to the bots.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Leadoo Marketing Technologies


Thank you so much Nico for the great review! It is such a pleasure to count Mainostoimisto Sininen Harka as one of our user. I forwarded your feedback to our product development team. We are always happy to discuss any ways we could improve even more your experience.
- Team Leadoo.

Read more
Jarmo H.

A Happy customer with multiple sites.

2020-08-21

Overall I love the product and will definitely continue to use it with my clients .

Pros

It´s super easy to use and it really increases our leads from websites and makes our marketing money work better.

Cons

At first it made our websites a little bit slower but they fixed it with 2.0.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jaana K.

I am not professional marketing person in social media, so it is good to have professional partner

2020-08-21

I like to do co-operation with Leedoo professionals

Pros

It is easy to use and guidelines customer to give us that information which we need

Cons

It was easy to move questions and place in you www-sites

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Milla K.

24/7 customer service and lead generator

2020-08-21

We've also seen customer behavior change from forms to bots during this time. I really like how active Leadoo is in helping us and developing new features based also on our needs.

Pros

It's easy to adjust for different services and customer needs.

Cons

Everything has worked out great. We are waiting for few new functions to help us to develop our daily business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Riikka K.

Leadoo review

2020-08-24

I think Leadoo have made excellent job in creating simple, easy to use but still efficient software which doesn't cost much.

Pros

It's super easy to implement and easy to use.

Cons

Nothing bothers me. It's of course good to keep in mind that we use it mainly for customer service purposes so my experience might be limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Minna V.

Good service

2020-08-13

Good and reliable.

Pros

Quite easy to use. And the service is good.

Cons

Some of the concepts (names) are not yet familiar for me in the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Leadoo Marketing Technologies


Thank you Minna for your review! It is a pleasure to count Consti as one of our users. We are always happy to discuss any ways we could improve even more your experience. I notified your CSM about your need for some short explainer about each one of our features and they will be in touch with you shortly.
- Team Leadoo.

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Erik M.

Leadoo supports really well our Customer Support

2020-08-14

Pros

It is easy to use and supports our Customer Support.

Cons

I think the service works well overall, so not really anything special to add on this one.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more