Lithium Pricing, Features, Reviews & Comparison of Alternatives

Lithium Reviews

Lithium

Lithium merged with Spredfast, and is now known as Khoros

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This Application No Longer Exists

Lithium is no longer available for purchase. Archived information about Lithium is available below.

Alternatives to Lithium

Lithium Screenshots (8)

Lithium screenshot: Lithium supervisorLithium screenshot: Sending responses in LithiumLithium screenshot: Responding to a stroy in LithiumLithium screenshot: Lithium agent dashboardLithium screenshot: Lithium social media analyticsLithium screenshot: Lithium discussion forumsLithium screenshot: Social Publishing in LithiumLithium screenshot: Lithium CIC Dashboard

Specifications

Intended Users
Large Enterprises, Mid Size Business
Devices Supported
iPhone, Web-based, Mobile Web App
Supported Countries
Europe, United Kingdom, United States
Supported Languages
English, French, German
Support Options
Knowledge Base, Online Support, Phone Support, Video Tutorials

Lithium Pricing

Pricing model: Subscription

Lithium is offered on 4 packages: Standard Lithium Social Web, Standard and Premier Lithium Community and Enterprise Combined Platform.

Contact Lithium via the website for a personalized price quote.

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Key Features of Lithium

  • Role-based screens
  • Unified social Inbox
  • Content publishing
  • CRM integration
  • Knowledge base
  • Automatic ocial post categorization
  • Agent and post management workflow
  • Notifications & Alerts
  • More than 25 languages detection
  • Conversation threading
  • Social post prioritization
  • Discussion Forums
  • Crowdsourced Ideas
  • Community Reviews
  • Peer-to-peer Q&A
  • Crowd-curated knowledge base
  • Social Photos & Videos
  • Social Contests
  • Blogs & Groups
  • Game badges

Benefits

Social Workflow and Automation: All incoming posts are tagged with language, source and content and automatically routed to the most appropriate queue or agent.

Create Social Communities> Use Lithium to create discussion forums, Q^As, knowledge bases, blogs and groups. Let users leave reviews, submit ideas, share knowledge and content.

Reporting & Analytics: Get real-time insight into the performance of your teams and benchmark performance with KPIs. Get an overview of performance through real-time dashboards or create your own reports.

Klout Perks: Access to trusted content creators and influencers, and generate scaled and authentic earned media content. Used by McDonald's, Sony, Nike, Samsung, Pepsi, Microsoft and more.

Social Networks and Your Website: Monitor, respond and publish on social networks, and connect social networks to your site using social logins, and curated social feeds. Tie Lithium to your CMS, knowledge base, ad server, and product catalogs.

Gamification: Encourage community visitors to post content and new users to participate by rewarding badges and assigning ratings. You can also create social media contests using Lithium.

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