Lithium Reviews

Lithium

Social Media Management Solutions

4.8/5 (5 reviews)

Valle Gonzalo

Good experience although we continuos learning

Used daily for 1-2 years
Reviewed 2018-02-22
Review Source: Capterra

Pros
- It is easy to use in the first step - If you can use the fasttrack point you can see that are very useful

Cons
- When you need to do special things the tool it's a little bit more complicated. - I would like to see the same structure in LSW that the structure that I have in the community. This must be happen in real time. - I would like to have the tool in spanish.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review


Lithium

Social Media Management Solutions

Tim Rossback

An enterprise-grade CRM for large customer base companies

Used daily for 1-2 years
Reviewed 2019-08-02
Review Source: Capterra

Pros
Khoros Care has a great User Interface and is powerful in responding cross-channels. The ability to connect customer profiles to external tools as well is great.

Cons
Khoros Care has a lot of tiny bugs and nuisances that aren't high enough of a priority/impact for Khoros/Lithium to fix them.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review


Lithium

Social Media Management Solutions

Fernando Gómez Fermín

A great help to manage the content of social media

Used weekly for 6-12 months
Reviewed 2018-02-27
Review Source: Capterra

Pros
It is a very useful tool to control and monitor the contents of social networks and offer an immediate response and a better customer support service, it is easy to use with a friendly platform that also allows assigning a specific content to the work team

Cons
You have to improve the post tracking tool, in addition to the use of automatic words and tags so that you do not miss any information that is not within the content that interests us

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review


Lithium

Social Media Management Solutions

Alberto Jose Lozada Quero

One of the best platforms to manage social media

Used weekly for 6-12 months
Reviewed 2018-02-18
Review Source: Capterra

Pros
Is a very friendly platform, easy to learn to use, it is a very useful tool to handle a large number of aspects of social media, it allows you to track and analyze the different data, conversations and volumes of aspects that are made in the media

Cons
The platform does not present major problems, perhaps certain aspects of the mobile application could be improved much more to facilitate and expand its use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review


Lithium

Social Media Management Solutions

Anonymous

Simple.

Used weekly for less than 6 months
Reviewed 2018-07-10
Review Source: Capterra

Pros
It's intuitive. I downloaded it, installed it, and it guided me through exactly how to get started with it.

Cons
I suppose the banality of social media in general, but that's not really a knock on the application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review


Lithium

Social Media Management Solutions