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Mailchimp vs Checkbox Survey Comparison

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Overview

Category Leaders

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

Checkbox develops professional, feature-rich survey software for organizations, teams, and individuals. Available in installable...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

480

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

9.1K

5K

1K

159

77

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.0

7

5

4

3

2

1

3

2

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

Pros

I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.

Pros

Not enoughreviews yet

Cons

I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features138
  • AB Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Behavior Analytics
  • Behavioral Targeting
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Charting
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Startups
  • For iPad Devices
  • Form Builder
  • Geolocation
  • Geotargeting
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Multivariate Testing
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Response Collection
  • Order Management
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Publishing Options
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recommendations
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • SSL Security
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Team Management
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • To-Do List
  • Trend Analysis
  • URL Customization
  • Unsubscribe Database
  • Visual Analytics
  • WYSIWYG Editor
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • eCommerce Management
  • Total features68
  • AB Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Behavior Analytics
  • Behavioral Targeting
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Charting
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Startups
  • For iPad Devices
  • Form Builder
  • Geolocation
  • Geotargeting
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Multivariate Testing
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Response Collection
  • Order Management
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Publishing Options
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recommendations
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • SSL Security
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Team Management
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • To-Do List
  • Trend Analysis
  • URL Customization
  • Unsubscribe Database
  • Visual Analytics
  • WYSIWYG Editor
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations1655
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrationsN/A
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Ease of use for MailChimp

Reviewed 3 years ago
Pros

The user interface for this product is plug and go. It is simple for anyone, especially those without a research background. Simple to use for anyone and size survey.

Cons

Not having a survey design background will inhibit anyone from creating an effective survey. Need to take time to use resources to create a survey.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mailchimp logo

Mailchimp

Work surveys

Reviewed 4 years ago
Pros

Mailchimp was a very simple and effective tool for my department. It helped direct feedback to our director and managers to know what trends were occurring in he department with the customers. I enjoyed it very much.

Cons

MailChimp did not allow me to change the answers to survey questions after I had submitted the survey. It very frustrating to submit a survey and realize that I forgot to answer all the survey questions and not be able to go back.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Super easy to use

Reviewed 4 years ago

I have used this as the person making the survey and taking the survey. Both were easy

Pros

Everything makes sense. Very customer friendly.

Cons

None that I can think of. Great product

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Send your emails with mailchimp!

Reviewed 3 years ago

We use mailchimpdaily to send mass emails to our customers. The fact we have options to use many templates enhances all of our communications to our families.

Pros

Customization lists, groups, templates and the ability to upload csv files directly into the system.

Cons

No integration with survey monkey premium.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Mailchimp logo

Mailchimp

Connecting with customers made easy

Reviewed 3 years ago
Pros

Mailchimp lets business of all sizes directly deliver a nice-looking, well-crafted messages to their customer. Whether it's a weekly newsletter or a once-in-a-while message, its an easy to use software no matter if you're a crafter to a tech CEO, or a marketer.

Cons

Using integrations isn't as straightforward as I thought it would be. Although seemingly easy, integrating with survey software, like survey monkey, isn't as intuitive as you'd hope.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Mailchimp logo

Mailchimp

A great entry level option to email marketing for anyone

Reviewed a month ago
Pros

I mostly love the affordability. I like how it is simple to break email recipients into different audiences.

Cons

I dislike how clunky and limited the survey options are

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Great for sending out surveys

Reviewed 4 years ago

Overall, very useful for sending out and tracking survey results.

Pros

While I did require some guidance at first, this software was relatively easy to learn and works seamlessly with GetFeedback for sending out and tracking survey results for large numbers of people.

Cons

It can be a little time consuming and content formatting can be limited.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Mailchimp logo

Mailchimp

Not the best

Reviewed a month ago
Pros

Free option, decent survey builder and basic analytics

Cons

Not nearly as good as survey mo key in terms of ease of use and analytics

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp

Reviewed a month ago
Pros

Able to create a custom survey and mail to multiple clients.

Cons

Maybe update the look of the survey to a more professional look.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Mailchimp logo

Mailchimp

Full-range solution for email marketing and CRM

Reviewed a month ago
Pros

Good reporting and survey tools, fairly easy to use.

Cons

Price is higher than similar services although does come with a good amount of features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Mailchimp logo

Mailchimp

Takes a while to learn, but powerful software once you get the hang of it

Reviewed 2 months ago
Pros

Makes mass survey taking and emailing very very simple

Cons

It takes a while to get used to, but that could be my own inexperience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp is Indespensible

Reviewed a month ago

We're using it for survey questions related to the completion of individual projects.

Pros

Software is thorough and precise, easy-to-use, interesting and simple-

Cons

I can't think of anything negative regarding this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Pre-Design template with MailChimp

Reviewed a year ago

It helps us to analyse survey with auto created charts and data analysis

Pros

MailChimp provides pre defined templates , and easy survey creating. It also allows easy integration

Cons

Pricing is little expensive which makes difficult for subscribers

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

MailChimp the easy way to manage your invoices

Reviewed 4 years ago

Every two weeks we have webinares we have a lot of invitation to send with mailchimp associated to survey monkey we are able to send our invitation with a link to a little survey to take all informations of external participants

Pros

I can Manage my contacts listes and mail invoice I'm sure that my mx record never be black listed

Cons

the integration with Outlook is not the best I have seen

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Fun way to capture valuable information

Reviewed 3 years ago

We are able to get valuable feedback from our clients about what they liked or did not like about events, and also collect information to help us design future programming.

Pros

This is a quick way to capture good information about a product or event. The survey is simple and fun to use. Easy way to capture trends and get valuable feedback.

Cons

Not too complicated to design a survey. Getting assistance can take a bit of time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Great tool. Does exactly what it promises

Reviewed 2 months ago

Great for collecting survey or lead info, managing the contact list, and sending campaign marketing out

Pros

Very user friendly and intuitive. Quick to set up and use

Cons

Doesn't give me a full CRM option, so I still need to integrate to a separate CRM to do what I need

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Best Automated Survey Tool

Reviewed a month ago

It helps us understand our process rollout efficiency by promptly getting survey responses from the users.

Pros

One of the impactful features that I consider is the automated survey feature in the product, which saves hours for our team. Also, the analytics dashboard gives us a cohesive view of the insights we would need to understand from the survey campaign.

Cons

The Survey customization options could have been better. I wish the product team would introduce more features in the near future.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Easy to Make and Design Surveys

Reviewed a month ago

Overall, it’s simple, user friendly and a great tool.

Pros

I can design a new survey and easily get out to my target audience.

Cons

The options for design are limited but still easy to use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Mailchamp for me

Reviewed a month ago
Pros

Best marketing and email survey tool, lots of useful features, very easy to use

Cons

Nothing so far, the price is right for what it offers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

A great starter

Reviewed 2 years ago

I used this for research projects both as a student and as a teacher as well as a way to complete market research.

Pros

This resource is solid for low budget projects and can reach a wide audience.

Cons

There is no recourse for individuals that do not complete the survey. No way to follow up.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

MM Review

Reviewed 2 years ago

My experience with mailchimp was excellent and very informative.

Pros

The nice feature is that it gives accurate results and feedback. We use this for most of our clients for surveys

Cons

Don't put too much information that will confuse the end user, as sometimes they don't finish the survey

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Awesome way to collect data

Reviewed 4 years ago

had no issues that were not immediately fixable through the FAQs

Pros

super easy to set up and get a survey out to colleagues and email list

Cons

small but there was a bit of a learning curve

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

mailchimp review

Reviewed 3 years ago

overall it is good, would use again for personal and business use

Pros

good software to use to get users feedback and collate survey results - it is to the point and simple to set up

Cons

limited survey layouts and options - would like to have more flexibility and options to explore in the future

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Mailchimp logo

Mailchimp

Used by employer for surveys

Reviewed 4 years ago

it appeared to get the job done with little hassle for my employer

Pros

it was quick and easy to use, our company was able to quickly survey all staff

Cons

the user interface was dated and looked cheap

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp Review

Reviewed 3 years ago

Since we started using Mailchimp, it is a lot easier to get custom survey results from our staff.

Pros

Mailchimp is very easy to use and fairly inexpensive. Obtaining results and reporting is also very quick and easy.

Cons

No cons that I am aware of, unless you don't have Internet, as it is a web based solution. We are very happy that we found it.