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Mailchimp vs DEAR Systems Comparison

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Overview

Category Leaders

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

Category Leaders

DEAR Inventory is a cloud-based, inventory and order management application for SMBs which offers a complete back end management...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

10

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

249

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

8,609

4,794

1,007

155

73

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

124

93

15

8

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.

DW

Daniel W.

Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.

JW

Jonathan W.

It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.

jr

johana r.

Pros

Contains the vast majority of required features to operate a successful e-commerce store. Nice layout, not too bulky, and sticks to what its good at.

PG

Paul G.

The ability to customize reports in word is amazing. The team at Dear are still updating and improving the system.

TD

Tim D.

DEAR is a fantastic system which will manage the inventory and sales/purchase process for various channels.

Anita S.

Cons

Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.

AM

Antonio M.

Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.

MS

Mary S.

For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.

NW

Nathan W.

Cons

Over the past 6 months this has gone from bad to worse. The odd hang, became frequent hangs, then time outs on the server.

PG

Paul G.

Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows.

AL

Adam L.

Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support.

DD

DONA D.

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features121
  • 3PL Management
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Automatic Billing
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Behavior Analytics
  • Behavioral Targeting
  • Billing & Invoicing
  • Bills of Material
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Cataloging/Categorization
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Commission Management
  • Contact Database
  • Content Management
  • Conversion Tracking
  • Core Accounting
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Surveys
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Estimating
  • Event Triggered Actions
  • Expense Tracking
  • Financial Analysis
  • Financial Reporting
  • For iPad Devices
  • Forecasting
  • Form Builder
  • General Ledger
  • Geolocation
  • Geotargeting
  • Gift Card Management
  • Image Library
  • Income & Balance Sheet
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Kitting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • List Management
  • Live Chat
  • Location Tracking
  • Loyalty Program
  • Mailing List Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile App
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multivariate Testing
  • Offline Response Collection
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Post Scheduling
  • Preview Functionality
  • Product Data Management
  • Product Identification
  • Product Lifecycle Management
  • Production Management
  • Production Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Question Branching
  • Question Library
  • Question Piping
  • Quotes/Estimates
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Recall Management
  • Receiving/Putaway Management
  • Recipe Management
  • Recommendations
  • Referral Tracking
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Response Quotas
  • Response Validation
  • Responsive
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Serial Number Tracking
  • Shared Inboxes
  • Shipping Management
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Spend Management
  • Status Tracking
  • Stock Management
  • Subscription Management
  • Supplier Management
  • Support Audio/Images/Video
  • Survey Builder
  • Tax Management
  • Team Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Traceability
  • Traceback & Traceforward
  • Transaction History
  • URL Customization
  • WYSIWYG Editor
  • Warehouse Management
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management
  • Total features106
  • 3PL Management
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Automatic Billing
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Behavior Analytics
  • Behavioral Targeting
  • Billing & Invoicing
  • Bills of Material
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Cataloging/Categorization
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Commission Management
  • Contact Database
  • Content Management
  • Conversion Tracking
  • Core Accounting
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Surveys
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Estimating
  • Event Triggered Actions
  • Expense Tracking
  • Financial Analysis
  • Financial Reporting
  • For iPad Devices
  • Forecasting
  • Form Builder
  • General Ledger
  • Geolocation
  • Geotargeting
  • Gift Card Management
  • Image Library
  • Income & Balance Sheet
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Kitting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • List Management
  • Live Chat
  • Location Tracking
  • Loyalty Program
  • Mailing List Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile App
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multivariate Testing
  • Offline Response Collection
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Post Scheduling
  • Preview Functionality
  • Product Data Management
  • Product Identification
  • Product Lifecycle Management
  • Production Management
  • Production Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Question Branching
  • Question Library
  • Question Piping
  • Quotes/Estimates
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Recall Management
  • Receiving/Putaway Management
  • Recipe Management
  • Recommendations
  • Referral Tracking
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Response Quotas
  • Response Validation
  • Responsive
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Serial Number Tracking
  • Shared Inboxes
  • Shipping Management
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Spend Management
  • Status Tracking
  • Stock Management
  • Subscription Management
  • Supplier Management
  • Support Audio/Images/Video
  • Survey Builder
  • Tax Management
  • Team Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Traceability
  • Traceback & Traceforward
  • Transaction History
  • URL Customization
  • WYSIWYG Editor
  • Warehouse Management
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations1498
  • BigCommerce
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations45
  • BigCommerce
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier