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Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...
eConnect Email is an email platform allowing businesses to build, send and track email campaigns. It has integrated social...
Starting from
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Per month
Starting from
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Per month
4.5
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10.1K
5.6K
1.1K
175
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Lindsey K.
Retail, 1-10 employees
Used weekly for 1-2 years
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Email campaigns, email automation
Easy to use interface makes scheduling campaigns easy, and designing templates is easy too. The reporting is very useful. Also, easy to create automations like Abandoned Cart Emails.
If you want to really customize the templates, and even know HTML/CSS, it is difficult to use their visual editing interface to do so. Also, their customer service is almost non-existent. They don't have chat and their email support has not proven to be very helpful to me. The integration with Shopify is buggy and product prices are not updated properly, for when you want to include product suggestions in the emails.
Kevin B.
Used weekly for 1-2 years
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Email list management, email composition with access to professional & polished email templates.
With MailChimp you can be up and running in very little time. Using the free account you do not have to jump thru any hoops or commit to anything while being able to test out the platform and having access to some automation options.
While the automation options are nice they are limited. The lack of a workflow screen is also an issue. You can quickly scale right out of the platform if you need any complicated automation.
Verified reviewer
11-50 employees
Used other for 6-12 months
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Email Marketing reports and beautiful email campaigns
Being able to integrate Hubspot with it. I have all my contacts synced by the time I want to send a new email campaign. Also it gives you reports about, clicks, open rate, how many people unsubscribed all from one campaign.
So far I have liked every feature that Mailchimp has to offer, no complains. I would definitely recommend this if you are starting out, because it is easy to use.
Morgan E.
Sports, self-employed
Used monthly for 6-12 months
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Email lists, email marketing, lead generation form.
You can build your email list and view who has unsubscribed. You can send emails that look like they are directly from your email. On your website, you can create a lead collecting form using a great copy and paste code!
There's a learning curve with this software just like most but this one is a little more difficult to understand the templates or to create your own. I have spent a lot of time trying to create emails that look exactly how I want them and it takes a great deal of time.
Michael J.
Accounting, 1-10 employees
Used weekly for 1-2 years
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Email marketing and email campaign sending out emails
Easy to use, easy to set up, easy to send out emails
Mailchimp campaign email software had limited features
McKay S.
Consumer Services,
Used daily for less than 6 months
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Free email marketing sequences and easy email integrations.
They have a free version that is pretty good, their user base is gigantic, and they have the most integrations that I know of (particularly their integration with Facebook for creating custom audiences).
I'm not sure if the emails always work that great but their isn't much bad about Mailchimp. I did have a hard time learning how to use it. It isn't totally clear how to just send a simple email or create an email sequence.
Laura S.
Industrial Automation, 1,001-5,000 employees
Used weekly for 6-12 months
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It allows our marketing team to easily communicate with our employees, sales rep, distributors and customers. It helps us to maintain a clear, consistent feeling in our communications with it's template feature.
I like the ease with which you can put an email assign a template you create using html. Your content can be easily uploaded into the content library and added into the email. The templates make it easy to maintain consistency in your emails while communicating to your email contacts.
I wish the software allowed you to send an email to multiple email lists at once. Currently, you select a single email list for each email and if you have multiple email groups for a single email, you have to send multiple emails.
Verified reviewer
Computer Software, 1-10 employees
Used daily for 6-12 months
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Email marketing and email lists are easily handled and controled.
It saves you a lot of time and organizes your lists, emails, etc. It is extremely useful especially if you do not have someone to spare just for email marketing.
Even though there are a lot of options to train yourself on how to use, I would prefer a simpler interface not having to spend so much time learning features.
Verified reviewer
E-Learning, 1-10 employees
Used weekly for 2+ years
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We used Mailchimp for email newsletters and email drip campaigns.
Mailchimp is the gold standard for email marketing platforms, but it becomes very expensive as your list grows in size. For a small business with a small list, it's great.
As our list grew into the millions, Mailchimp became prohibitively expensive.
Verified reviewer
Marketing and Advertising, 1-10 employees
Used weekly for 6-12 months
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Email marketing for multiple websites. Managing automatons for email funnels.
I have been mailchimp for few months now and the options they have i.e. automated emails, sign up forms, landing pages, etc. is brilliant.
I wish and hope their support team gets improved. It can be a bit unresponsive during a chat or so.
Ben S.
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
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MailChimp has significantly simplified our email marketing and mass email process!
Simply put, MailChimp allows you to easily make a stunning email and then makes it super easy to distribute it to many people. What used to be a manual task can be simplified. Your target users can be customized to allow for more targeted offers. Additionally there is some pretty great analytics, so you know whats working and not. Oh and there is a free version also!
Once you grow out of the free version, it can get a little pricey, so it might not work well for people who aren't sending sales emails. There is also a bit of a learning curve with it. Spend some time with it, at first it might not seem more efficient, but as you get used to it, it will become more powerful.
Verified reviewer
Cosmetics, 11-50 employees
Used weekly for 6-12 months
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Collecting email addresses and adding them to an automated email sequence.
Ease of functionality, very user-friendly and it makes automation of email maketing very simple.
The software does not like affiliate marketers
Verified reviewer
Computer Software, 11-50 employees
Used monthly for 2+ years
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It was so easy to make an email campaign, send it to thousands of users, get the report with opening and click rate, and all that for free!
You need to use their advanced email builder for building email. Sometimes you just want to make simple text email.
Verified reviewer
Information Technology and Services, 11-50 employees
Used monthly for 1-2 years
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We have used for bulk email sending purpose and it is very easy to build and send email and it sends email faster.
It has more customize option to send email and more statistics
It charges same even though product is use for longer run.
Verified reviewer
Design,
Used other for 1-2 years
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More than just a email newsletter solution ... a true email marketing solution.
A decent free tier plan and what's possibly the best integrated solution with other apps made them extremely popular. On top of it, it features a nice interface, easy to use and learn (plenty of information out there to help one master it). Templates are nice looking and it's overall fun to use.
I wish you could get more of the advanced features from the get go on the free tier plan :) Sometimes the emails don't get read to inbox as they are marked as promotion. Well, an universal problem now since GMAIL introduced the separate inboxes...
Rachel B.
Cosmetics, 1-10 employees
Used other for 2+ years
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I love the pre-established templates, and drag and drop features of Mail Chimp. They make email design so easy for someone with NO coding experience.
Email deliverability. More email services are blocking MailChimp emails, automatically considering them SPAM.
Verified reviewer
Management Consulting, 1-10 employees
Used weekly for less than 6 months
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We switched from Mailchimp to Active campaign after a couple months and ActiveCampaign serves us much better.
To be honest I didn't like it very much. I expected it to be easy to use and great in UX. But unfortunately, I found it to be very limited and unpractical.
Building Email Funnels Drag and drop function of the email builder Overall UX
Lindy R.
Marketing and Advertising, 1-10 employees
Used weekly for 2+ years
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Email marketing
I love the ease of use. It's drag and drop and easy to create beautiful newsletters and emails. It has landing pages that make it easy to sign up to lists.
The automation isn't the best. It's not as straight forward as it could be. I had to train my team how to use it.
Verified reviewer
Insurance, 1-10 employees
Used weekly for less than 6 months
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Combine email, auto send out email, auto following up and really good to remarketing
Easy schedule to send out the email. following with need to be one, categorize more easier, set up group.
with a little bit hard for new beginner to use to get the best effective from the service, but very useful for later
Benjamin T.
Internet, self-employed
Used weekly for 1-2 years
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email automation
Email automation made communication with my clients very easy.
They need to change their policies about affiliate marketing.
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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overall mailchimp is very good platform for run email marketing campaign easily.
Mailchimp is very good platform for run email marketing campaign.mailchimp provide email template for design email layout.also we can design custom email layout.mailchimp provide report and user analytics of email marketing campaign.
in free plan we can only send 12k email per month thats not good and customer support service is not good they take more time for reply our difficulties.
Shane M.
Machinery, 51-200 employees
Used monthly for 1-2 years
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Only used for email campaigns with a shorter, more concise and reliable email list.
It has easy built in templates for first time users. The learning curve to design and execute emails is minimal.
The biggest issue with Mailchimp is there hard rules on email bounces, undeliverable that then will suspend your account from using.
Sagar B.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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Email marketing problem is solved by this site and it's easy to navigate and manage all your email list one stop for all the email marketer
MailChimp capture all your email list in a efficient way because you can customise front end of the website and in what time it should appear
AB testing is little hard for the new user to understand we had to teach them and we have spend lots of time in teaching them it can be more simple
Donyelle L.
Used weekly for 2+ years
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Ease of use. Ability to conduct testing. Lots of good visual features. Great templates to work with.
When sending an email to multiple email lists, it would be nice to select multiple lists at once rather than replicating my email each time.
Verified reviewer
Marketing and Advertising, 1-10 employees
Used monthly for 2+ years
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It is a full service email marketing tool. Great for automated email blasts to customers.
The user interface is super easy. Mailchimp also has a lot of integrations with apps and social media. It's a pretty full-service tool for a small business. Great reporting as well.
It can get very pricey if you have a lot of subscribers. There are cheaper options available. Customer service is limited on free plans.