Mailchimp vs Email It Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Tara Judge

Easy To Use!

2018-09-12

We have used many times with our company and get great feedback!

Pros

Easy to use! And great reports to see how many people open the emails!

Cons

Can only email it so many times to yourself when checking it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
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Ariadne Yoon

It's good to use for mass mailing

2019-01-02

It's pretty good

Pros

I can customize the design by each occasion. Also it is very intuitive to use the tool.

Cons

sometimes when I send out the emails, it sometimes goes to the spam folder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
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Anonymous
( company, 11-50 employees)

clean, cool, powerful, simple

2018-07-26

great tool to send emails to customers.

Pros

I like that there are great design tools to create emails that serve the purpose of whatever the email needs to accomplish.

Cons

Sometimes it is challenging to create a well-designed email. It definitely takes time, creativity, and vision.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Kayla Hunt

Not the solution I was hoping for

2016-11-09

While MailChimp allows you to make beautiful emails, it doesn't offer a full solution that other softwares do.

Pros

You can make beautiful emails.

Cons

It's hard to customize

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
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Branislav Viest

All in One Mailling tool

2019-01-22

Pros

All what you need to start anytime with your e-mailling, automation, e-mail tracking. Easy to use, all in one tool, support wordpress and other platforms, good API, mandrill integration.

Cons

For higher amount of emails it may be pretty expensive, but depends on your needs if it worth of it.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Kyle Buth

This is made a huge difference for clinic and Jim.

2018-04-04

Pros

The easy setup is great for scheduling out multiple emails. It really helps with time and efficiency

Cons

Sometimes it's hard to figure out how to embed certain videos. But other than that I think the product is good for what it says it will do

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Anonymous
A verified reviewer

Great way to track email

2018-02-06

Pros

This was a free add on into gmail. It's easy to use and to keep track of who has received and opened emails.

Cons

Like all free versions, there's the ad on the email. It doesn't sync with outlook so can only be used in gmail online.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Anonymous
(Broadcast Media company, 11-50 employees)

Great for bloggers

2019-01-21

Pros

I use mailchimp for my personal blog to send out mass emails. It is very user friendly and reliable.

Cons

I had no issues using the software mailchimp.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Molly Rutherford

Not an Easy Format

2019-02-04

We use it for a month newsletter and for a host of other regimented emails. It produces a nice result but behind the scenes it's labor intensive.

Pros

It does produce a nice looking finished product

Cons

It is not easy to use. The Campaign creator is clunky and very fussy. It's super hard to fix small issues with font size, type etc. Spacing is also an issue, it's super hard to get and KEEP headers and art.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Anonymous
(Nonprofit Organization Management company, 11-50 employees)

MailChimp Review

2018-10-04

It serves the purpose of mass marketing and emails. It allows for good segmentation, easy building, and good analytics.

Pros

I like the ease of use, the template building, and the fact that anyone can use the platform. It doesn't require any extensive training.

Cons

I least like some of the lacking features for the template building. It's not always easy to get things aligned and the photo editor isn't very substantial.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Cristhian Taramasco

Don't be afraid to use it

2018-09-25

Pros

I have a business in which I need it to collect information from every customer. You can set everything up, it isn't slow and is very intuitive. Perfect to send emails to your customers, no matter what the field is.

Cons

At first, I heard from people that never got my email. It might be found in the junk sometimes.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Anonymous
A verified reviewer

Mail chimp is amazing for sending out emails to our clients.

2018-05-12

Pros

The ease of use in sending out an email, it is fast and efficient.

Cons

There really aren't many cons to the software. It took some time to learn, but now that I know it it is very simple.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Anonymous
A verified reviewer

Easy to use. I can create email campaigns, with vegy good looking emails.

2018-06-24

I can create small email campaigns for my business, great ecommerce integrations and good looking emails. It can be integrated easily and there is an online training for newbies.

Pros

I can create email campaign in minites and it will provide me with analysis about the users, along with A/B testing (very useful).

Cons

Only about 1000 emails allowed in the free version, then comes the paid and the prices are high. This doesn't help my campaigns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Renuka Dindyal

MailChimp Review

2018-10-04

Pros

I use it all the time for my business emails, it saves me a lot of time and my emails come across professional

Cons

It took me some time figuring out how to upload my contacts as I had a lot but once I got it, it became easier.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Anonymous
(Automotive company, 11-50 employees)

It is so easy to send my customers email in just a few clicks

2018-06-17

easy to notify customers about campaigns or sales

Pros

It is easy to set up different groups for different emails. It also has an clear interface that i can navigate at ease

Cons

I would like to see future versions providing additional features for designing my emails, such as a footer and animated motions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Sandra Richmond

Mailchimp is efficient, effective and meets all communication needs for mass emails.

2018-07-06

Mailchimp gives the ability to quickly meet all antispam policies!

Pros

Mailchimp allows you to email your mailing list and meet all antispam guidelines efficiently and inexpensively. Multiple mailing lists are also possible. Within your Mailchimp account administrators also can create campaigns to build the lists and advertise for consistent growth.

Cons

Depending on the time you want to send your email it may delay or batch out at different times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Robert Lise

Simple and Clean

2017-06-07

Pros

It's incredibly easy to create an email campaign that looks clean and attractive through Mailchimp. The tracking tools make it super simple to check who's reading, clicking, and helps me reach my goals.

Cons

My only issue has been the inability to put CTA buttons side by side on an email. It would look really nice when trying to offer two choices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
pooja kapoor

Marketing tool

2018-12-30

Pros

Very good marking tool! I think every business should use this! very easy to use and keeps our customers who are all net savvy all up to date on new and promotional item!!

Cons

The initial plans are cheap but once you build up your clients and need more emails....it starts getting expensive. but still overall very happy with this software.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Debi Hauwr

Super useful

2019-01-16

Great alternative to expensive competitors

Pros

This software platform is easy to use. Easy to customize and allows businesses to keep In contact with their audience

Cons

But after a few emails it is a simple set of steps almost anyone can follow

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Francis Deleo

The complete traceability of your campaign

2018-02-06

Pros

Not only it´s excellent to create very elegant emails, it also gives you the complete detail of everything that happens with your email campaigns.

Cons

I think nobody can guarantee your mail hit in inbox but it would be a good option to detail how manys go directly to the inbox.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Kathleen Legg

The free version is all you need!

2017-09-15

It was simple and fast to create an online campaign.

Pros

Given that you could use a free version for your emails, it was well worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Anonymous
(Entertainment company, 11-50 employees)

i use mailchimp to send pretty emails to my users

2018-07-25

Pros

i love the features that allow me to make a good looking email. it goes a long way with my users and i appreciate the analytics.

Cons

i dont like that i cant send a template to individual people and that i have to create a campaign every time i want to send one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Anonymous
(Think Tanks company, 1-10 employees)

Gets the job done

2018-12-18

I quite enjoy mailchimp, and will say their customer service is especially tentative and helpful!

Pros

Mailchimp is great for its analytics of your emails. It has an easy to read dashboard and creating "lists" of people for email campaigns is simple.

Cons

There is a learning curve for creating email campaigns, but once you get it, it's pretty easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Crystal Anderson

Marketing made simple and fun!

2019-03-20

Overall, I am super impressed with all of the features and ease of fun marketing!! And the ability to track opened emails and clicks.. and for the free version! A lot of value

Pros

Great templates to use for selling a product, advertising, or even creating a signup form!

Cons

I spent a lot of time on a landing page thinking it would be able to email it directly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more
Brooke Thacker

Confusing but accomplishes what you need

2018-06-26

Pros

It does everything I need in order to send mass emails. It gives you easy layouts to follow and allows you to customize everything.

Cons

It's sometimes difficult to use. I haven't caught on to the way of changing layouts. I have never used the customer support, so I rated it three stars.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
Read more