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Mailchimp vs Eventbrite Comparison

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Overview

Category Leaders

MailChimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

Category Leaders

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

10

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

8,351

4,646

978

150

72

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

5

4

3

2

1

1,943

881

112

19

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.

Pros

The best feature on Eventbrite is the ease of customization. It's very easy to pull in your own graphics and stylization.
It was super easy to use and there were tools and help available to allow for better event pages to be created.
I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).

Cons

I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.

Cons

The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features139
  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Assessment Management
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Badge Management
  • Barcode / Ticket Scanning
  • Behavior Analytics
  • Behavioral Targeting
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Channel Management
  • Class Registration
  • Click Tracking
  • Collaboration Tools
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Data Management
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Demographic Data
  • Design Management
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Form Builder
  • Geolocation
  • Geotargeting
  • Group Registration
  • Image Library
  • Interaction Tracking
  • Kiosk Ticketing
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • List Management
  • Live Chat
  • Location Tracking
  • Loyalty Program
  • Mail Merge
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Mobile Ticketing
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple Projects
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Order Management
  • Order Processing
  • PCI Compliance
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Post Scheduling
  • Preview Functionality
  • Print-at-Home
  • Promotions Management
  • Question Branching
  • Question Library
  • Question Piping
  • RFID Scanning
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Recommendations
  • Referral Tracking
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • Rich Text Editor
  • SEO Management
  • Sales Management
  • Sales Reports
  • Search Marketing
  • Search/Filter
  • Seating Map
  • Segmentation
  • Self Check-in/Check-out
  • Shared Inboxes
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Support Ticket Management
  • Survey Builder
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • To-Do List
  • URL Customization
  • Unsubscribe Database
  • Usage Tracking/Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Weddings/Parties
  • Workflow Management
  • XML / RSS
  • eCommerce Management
  • Total features63
  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Assessment Management
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Badge Management
  • Barcode / Ticket Scanning
  • Behavior Analytics
  • Behavioral Targeting
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Channel Management
  • Class Registration
  • Click Tracking
  • Collaboration Tools
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Data Management
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Demographic Data
  • Design Management
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Form Builder
  • Geolocation
  • Geotargeting
  • Group Registration
  • Image Library
  • Interaction Tracking
  • Kiosk Ticketing
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • List Management
  • Live Chat
  • Location Tracking
  • Loyalty Program
  • Mail Merge
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Mobile Ticketing
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple Projects
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Order Management
  • Order Processing
  • PCI Compliance
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Post Scheduling
  • Preview Functionality
  • Print-at-Home
  • Promotions Management
  • Question Branching
  • Question Library
  • Question Piping
  • RFID Scanning
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Recommendations
  • Referral Tracking
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • Rich Text Editor
  • SEO Management
  • Sales Management
  • Sales Reports
  • Search Marketing
  • Search/Filter
  • Seating Map
  • Segmentation
  • Self Check-in/Check-out
  • Shared Inboxes
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Support Ticket Management
  • Survey Builder
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • To-Do List
  • URL Customization
  • Unsubscribe Database
  • Usage Tracking/Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Weddings/Parties
  • Workflow Management
  • XML / RSS
  • eCommerce Management

Integrations

  • Total integrations1347
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations198
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

MailChimp Review

Reviewed 3 years ago
Pros

What I liked most was the integration ability with both EventBrite, and SurveyGizmo.

Cons

What I like least is how MailChimp breaks down and presents their pricing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

My favorite email client

Reviewed 3 years ago

MailChimp is great for list management, email marketing and segmenting your messages to various audiences. A comprehensive email communications platform.

Pros

Easy list management capability; great integration with other apps and software (Salesforce, Eventbrite, etc.); helpful analytics; intuitive WYSIWYG design structure

Cons

Very little; this is my favorite of all the similar email clients (ConstantContact, Mad Mimi, etc.)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

MailChimp is Easy to Learn to use

Reviewed 4 years ago

All in all it is a great product for marketing purposes. We use it to advertise our events linked to Eventbrite and for our monthly newsletter.

Pros

It is an easy product for someone who doesn't have a graphic design background to use and finesse out for their particular needs. The ability to import and export lists is good. The templates on display are great.

Cons

Not necessarily MailChimps fault but the new privacy laws make it difficult to import large lists. Have to work around that one. Could do with a few more nice fonts to choose from.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Mailchimp logo

Mailchimp

Gets the Job Done

Reviewed 4 months ago

It serves its purpose of creating email campaigns and I enjoy the data they track. It could be more user friendly, otherwise it may lose some customers to salesforce or hubspot who have many more capabilities.

Pros

Good email building, easy to maintain the brand and reuse templates. I like the integration capabilities, we integrate with eventbrite and use it to follow up with event attendees!

Cons

the templates can be finicky to set up, which is all the more reason why once I get a template set up I make sure it is something I can use over and over again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support