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Mailchimp vs Full Slate Comparison

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Overview

Category Leaders

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

Full Slate is a cloud based appointment scheduling software

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

11

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

9.2K

5.1K

1K

162

78

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.0

20

5

4

3

2

1

8

8

1

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

Pros

I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.

Pros

Set up is easy, customer service is by email good most of the time depends on your location, but the responses are very good. The time to set up Full Slate and understand it you'll be happy with it.
Ease of use and ease of setting up. I liked clients being able to book appoinments themselves without talking to me beforehand.
It is in some ways very basic. Over all I am happy with the software and getting around in it.

Cons

I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.

Cons

I actually had to ask the customer service department to STOP harassing me to tell me what I had done wrong, they would not let it go.
When people show up for an appointment, esp. in our industry (massage) and they are told they aren't no the schedule, they get very very upset quickly.
This company is awful, they nearly put us out of business. There was a glitch in the scheduling software allowing clients to book for times that were not available.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features139
  • AB Testing
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Behavior Analytics
  • Behavioral Targeting
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Collaboration Tools
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Startups
  • For iPad Devices
  • Form Builder
  • Geolocation
  • Geotargeting
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Booking
  • Online Payments
  • Order Management
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Publishing Options
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recommendations
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Team Management
  • Template Management
  • Third Party Integrations
  • To-Do List
  • URL Customization
  • Unsubscribe Database
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management
  • Total features19
  • AB Testing
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Behavior Analytics
  • Behavioral Targeting
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Collaboration Tools
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Startups
  • For iPad Devices
  • Form Builder
  • Geolocation
  • Geotargeting
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Booking
  • Online Payments
  • Order Management
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Publishing Options
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recommendations
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Team Management
  • Template Management
  • Third Party Integrations
  • To-Do List
  • URL Customization
  • Unsubscribe Database
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations1676
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations10
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

NH
AvatarImg

Nate H.

Education Management, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp is a easy service to learn and use

Reviewed 2 years ago

My experience with Mailchimp is overall positive. I would recommend it to anyone looking to get started in sending emails.

Pros

The simplicity of site structure, content creation, and overall navigation makes it really easy to jump into Mailchimp without much experience and get to work.

Cons

Our team has struggled sometimes with trying to add more customization into our email templates. There is a great slate of options available but other platforms offer more robust features in terms of customization.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Great Marketing Email Automation & Management for SMBs

Reviewed 4 years ago

Full marketing email management for my businesses.

Pros

I really like the UX flow and the simplicity of the system. In particular I enjoy MC Automation.

Cons

Improving Reports would be great by making them more explicit. Also options to better connect to WordPress >> more & better MC plug-ins.

KV
AvatarImg

Kypros V.

Information Technology and Services, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Mailchimp logo

Mailchimp

Very good but expensive for large lists

Reviewed 6 years ago

Mailchimp is one of the most used email services. It is full featured and has plugins for virtually every popular CMS. Only bad thing is the price you pay if you have a large list.

Pros

* Full featured * Plugins for WP and Joomla

Cons

Very expensive for large lists

AvatarImg
AvatarImg

Ben L.

Verified reviewer

Marketing and Advertising, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

Great mail manager

Reviewed 3 years ago
Pros

Full of features compared to similar products.

Cons

The end of it's integration with Shopify was sad.

AW
AvatarImg

Arianna W.

Leisure, Travel & Tourism, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Mailchimp logo

Mailchimp

Not good value for the price. Emails filtered

Reviewed 4 months ago
Pros

It is obviously most popular and full of useful features.

Cons

The cost is not reasonable for small businesses. I also feel that it is not good value for money. Most annoyingly, emails are very frequently filtered as spam, no matter how many precautions you may take.

BA
AvatarImg

Barry A.

Marketing and Advertising, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

MailChimp Review

Reviewed 4 years ago
Pros

Easy to use and full of advanced reporting and tracking features.

Cons

It's easy to use, but can feel somewhat clunky until you get used to it.

PF
AvatarImg

Paul F.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Unbeatable Value for a Free Product! Improvement Desired for Ease of Editing Landing Pages.

Reviewed 2 years ago

Full functionality integrated into a single program that's available for free (to start) with desired improvement in making landing pages (and some user flows) more intuitive.

Pros

- Free - Full functionality - Integration of email database, emails, landing pages, and more - Automations

Cons

- Editing landing pages is painful. You cannot simply "ctrl+z" to undo. Editing the design is not nearly as intuitive as Unbounce, and I frequently end up deleting entire sections (blocks). - Creating and editing things is a bit slow and tedious, even though the full functionality is available. - When I set up an automation, I'm never really confident that it's actually working. When I test with my email, there seems to be a huge delay when the email is received. A nice confirmation message would be nice.

JB
AvatarImg

Jodie B.

Sports, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp - easy mass emailing made easy

Reviewed a year ago

Really good , probably not using to full potential but it does everything I need .

Pros

I’m not an IT expert and it is user friendly and useable for what I need which is generally an email reach out to customers past and present who are still subscribed . Offers templates and guidance for capturing your audience

Cons

I am unsure what I dislike about the software at this moment in time . Everything I’ve required has been there

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Marketing and Advertising, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

User friendly and great for small businesses!

Reviewed 3 years ago

It is a full service email marketing tool. Great for automated email blasts to customers.

Pros

The user interface is super easy. Mailchimp also has a lot of integrations with apps and social media. It's a pretty full-service tool for a small business. Great reporting as well.

Cons

It can get very pricey if you have a lot of subscribers. There are cheaper options available. Customer service is limited on free plans.

TT
AvatarImg

Troy T.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Easy and has great options

Reviewed 3 years ago

Simple to set up, reliable, and full of options for a wide ranges of email campaigns.

Pros

Love the customizability that this software option gives us. It's packed full of options even under the free level.

Cons

There are a few places that occasionally I'm disappointed to learn that I'd have to pay for the feature but those points are few and far between events and are totally understandable. They have to make money somewhere.

DM
AvatarImg

Daniel M.

Marketing and Advertising, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

Great email marketing tool that is moving into marketing automation

Reviewed 4 years ago
Pros

Has been a solid tool for sending low cost or free emails to small list for years.

Cons

Restrictive policies at times and a lack of full marketing automation funnel design.

AvatarImg
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Caressa O.

Verified reviewer

Nonprofit Organization Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Easy to us free software

Reviewed 4 years ago

Overall we really like this software and will keep using it for a long time to come. It's easy to use and since it's web based we can send emails even from home and anyone can use it.

Pros

1. Free for up to 2000 subscribers, therefore great for non profits. 2. Customizable templates, therefore easy to make email campaigns look attractive. 3. Very easy to use with detailed instruction

Cons

1. Only free to 2000 subscribers. As nonprofits don't have a marketing budget, this limits our reach. 2. Emails don't display full content once sent. The user has to the 'download' button to view full email.

HH
AvatarImg

Hannah H.

Philanthropy,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

MailChimp is great!

Reviewed 6 years ago
Pros

Easy to use and very effective! The statistics really give you a full view of your customers.

Cons

Limited creativity if you want to break outside the predesigned templates.

Jr
AvatarImg

Jorge r.

Information Technology and Services, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Easy go-to Mail Campaign software

Reviewed 4 years ago
Pros

Easiness of the platform and email templates configuration

Cons

For the full experience, it is mostly paid, but it's worth for mass mail.

dm
AvatarImg

douglas m.

Legal Services, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Mailchimp logo

Mailchimp

faIR PRODUCT

Reviewed 4 months ago

i have only used this software sparsly in the past however i will be using it more in the near future

Pros

it is fairly easy to use however i dont have enough business contacts to e amil at this time

Cons

i dont have enough contacts to really use this software to its full extent.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Computer Software, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Mailchimp logo

Mailchimp

Complete system but meant for larger organizations

Reviewed 5 years ago
Pros

Mailchimp has quite a few features and allows you to do just about anything you need. Full functionality.

Cons

It is much harder to use than it should be. The format allows for many mistakes to be made and it is a confusing platform. Built for experts not small companies looking to get the message out.

KH
AvatarImg

Kayla H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

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Mailchimp

Not the solution I was hoping for

Reviewed 6 years ago

While MailChimp allows you to make beautiful emails, it doesn't offer a full solution that other softwares do.

Pros

You can make beautiful emails.

Cons

It's hard to customize

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Computer Software, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

Very easy to use service which is very clear about what it does and how to use it.

Reviewed 4 years ago

Ease of reach for marketing campaigns and social events for your customer and lead lists plus full automation.

Pros

Ease to use with a fun marketing environment. You can easily upload lists and create good looking emails in seconds.

Cons

It can limit you from sending if it decides you are not using the software in the correct manner, such as mailing laws.

JD
AvatarImg

Jason D.

Religious Institutions, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp for Monthly Updates

Reviewed 3 years ago

When we have been consistent to broadcast info via Mailchimp, interactions with info and engagement with events have seen evident boosts.

Pros

The ease with which I can create an email full of images and links that looks professional in quality.

Cons

I struggled at first to remember how to use a previous email campaign as the template for a new mail out. A clear button to "use as template" might be helpful.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

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Mailchimp

Not my favorite

Reviewed a year ago

We had a hard time using Mailchimp due to our industry. They restricted a lot of content for CBD.

Pros

Full marketing hub which is really convenient. Flexible pricing. Allows merchants to easily create campaigns. Its very user friendly.

Cons

Way too restrictive for my industry. Lackluster email templates. We found that the email creation aspect could be more attractive.

AvatarImg
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Oumarou S.

Verified reviewer

Internet, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp is excellent

Reviewed 6 months ago

The overall experience is very good. Mailchimp helped me a lot when starting my email marketing journey.

Pros

Mailchimp is an excellent email marketing tool. It’s beginners friendly and easy to use. It’s full of features and functionalities

Cons

It’s hard to find something to dislike with mailchimp. I didn’t find.

AvatarImg
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Kathryn C.

Verified reviewer

E-Learning, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

The Easiest to Use Email Site Ever

Reviewed 4 years ago

I love how Mailchimp speaks to me as the customer. It makes me want to listen.

Pros

I love how clean and easy it is to start using this software. It has a TON of features and none of the insane learning curve of other platforms. Their blogs are the most user-friendly and entertaining in the industry. I've used Mailchimp both as an individual (sent my wedding invitations through this platform) and as part of an organization and both times, I've been floored by how simple to use and quick this tool is.

Cons

I don't have anything negative to say! I am a full-on Mailchimp die-hard fan!

KA
AvatarImg

Kelsey A.

Philanthropy, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp is amazing!

Reviewed 2 years ago

All in all, it's been a good experience with Mailchimp.

Pros

I love the ease of use. Mailchimp is super beginner-friendly and offers an amazing blog full of helpful hints.

Cons

The customer service experience is not super great. Mailchimp has helpful articles so you don't need to reach out to customer service often but when you do, it's usually a mess. I usually resolve most of the issues myself or with their helpbot way faster than working with an actual human.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Higher Education, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mailchimp

Easy to use interface with lots of functionality

Reviewed 3 months ago
Pros

A nice interface and full of functionality for marketing purposes. Lots of templates that make it easy to get started.

Cons

If you have a large list, it can get a bit pricey. It's so widely used, the default templates have a certain "look". Not necessarily a con, but you can often tell if someone is using Mailchimp defaults.

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Omaer B.

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Mailchimp

Makes email effortless

Reviewed 5 years ago
Pros

The full fledged email automation that can be put into place. It is great in provdiging providing customers a consistent experience.

Cons

When you delve deeper into what can be achieved by it, it can get confusing. This is only because your making it more complex then it should be.