3 days ago
No
View all reviews| Total integrations | 928 |
| Google Analytics |
| Magento |
| Mailchimp |
| Salesforce Sales Cloud |
| Shopify |
| Wordpress |
| Zapier |
| HubSpot Marketing |
| Marketo |
| HubSpot CRM |
| Slack |
| WooCommerce |
| Drupal |
| Microsoft Dynamics CRM |
| Zendesk |
| BigCommerce |
$10.00/month
6 days ago
Yes
View all reviews| Total integrations | 224 |
| Google Analytics |
| Magento |
| Mailchimp |
| Salesforce Sales Cloud |
| Shopify |
| Wordpress |
| Zapier |
| HubSpot Marketing |
| Marketo |
| HubSpot CRM |
| Slack |
| WooCommerce |
| Drupal |
| Microsoft Dynamics CRM |
| Zendesk |
| BigCommerce |
$99.00/month
| Total integrations |
| Google Analytics |
| Magento |
| Mailchimp |
| Salesforce Sales Cloud |
| Shopify |
| Wordpress |
| Zapier |
| HubSpot Marketing |
| Marketo |
| HubSpot CRM |
| Slack |
| WooCommerce |
| Drupal |
| Microsoft Dynamics CRM |
| Zendesk |
| BigCommerce |
No information available
| Total integrations |
| Google Analytics |
| Magento |
| Mailchimp |
| Salesforce Sales Cloud |
| Shopify |
| Wordpress |
| Zapier |
| HubSpot Marketing |
| Marketo |
| HubSpot CRM |
| Slack |
| WooCommerce |
| Drupal |
| Microsoft Dynamics CRM |
| Zendesk |
| BigCommerce |
No information available
Recommended apps
Because you compared Mailchimp and Infusionsoft, we think this app could fit your needs.
 Mailchimp |  Infusionsoft |
| Summary | |
| Email and advertising marketing automation platform | Powerful marketing automation & CRM built for SMBs |
Learn more | Learn more |
| Pricing | |
| Starting from 10/mo | Starting from 99/mo |
✓ Free plan ✓ No credit card required | ✓ Free trial available ✓ No credit card required |
View pricing | View pricing |
| Details | |
| Top features | |
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| Typical customers | |
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| Support options | |
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Read more | Read more |
| Mobile apps | |
| Android | |
| 4.1 5,811 reviews 500K+ installs | 3.2 168 reviews 10K+ installs |
| iPhone/iPad | |
✓ iPhone ✓ iPad 979 reviews 08 Apr 2019 | ✓ iPhone ✓ iPad 62 reviews 20 Mar 2019 |
Read more | Read more |
| User reviews | |
4.5 10,029 total | 4.1 921 total |
5 4 3 2 1 | 5 4 3 2 1 |
| Value for money | |
| 4.4 | 3.8 |
| Ease of use | |
| 4.4 | 3.5 |
| Features | |
| 4.4 | 4.1 |
| Customer support | |
| 4.2 | 4.1 |
| Users recommended to a colleague | |
98% | 87% |
All reviews | All reviews |
| Integrations | |
Integrates with 928 apps | Integrates with 224 apps |
✗ No API ✓ BigCommerce ✓ Drupal ✓ Facebook ✓ Google Analytics ✓ HubSpot CRM ✓ HubSpot Marketing ✓ Instagram ✓ LinkedIn ✓ Magento ✗ Mailchimp ✓ Microsoft Dynamics CRM ✓ Salesforce Sales Cloud ✓ Shopify ✓ Slack ✓ Twitter ✓ WooCommerce ✓ Wordpress ✓ Zapier ✓ Zendesk | ✗ No API ✓ BigCommerce ✗ Drupal ✓ Facebook ✗ Google Analytics ✓ HubSpot CRM ✓ HubSpot Marketing ✗ Instagram ✗ LinkedIn ✓ Magento ✓ Mailchimp ✗ Microsoft Dynamics CRM ✓ Salesforce Sales Cloud ✓ Shopify ✓ Slack ✗ Twitter ✓ WooCommerce ✗ Wordpress ✓ Zapier ✓ Zendesk |
See all | See all |
| Social presence | |
383,734 fans | — fans |
246,756 followers | 21 followers |
Read more | Read more |
Pros
I liked how I can send mass emails to my clients.
Cons
they don’t offer some some features like Infusionsoft does.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Really happy to provide my subscribers and clients with automated emails through this FREE service!
Pros
I was paying to use Infusionsoft but wasn't using all the features the Infusionsoft had to offer.
Cons
When creating a email sequence, it's difficult to switch the position of emails around so that is frustrating.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
I'd recommend Mailchimp for anyone looking for a simple, easy way to manage their email marketing and customer communications.
Pros
Mailchimp is very user-friendly and has an attractive interface.
Cons
Mailchimp lacks some advanced features such as the tagging and campaign capabilities of InfusionSoft.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
MailChimp is my go-to recommendation for anyone getting started with digital marketing. You get all kinds of great features even at the free level. Bump it up to a little more advanced with some of the automation and it's quite an impressive system. And even though they have a great system, they keep innovating and improving far more than most CRM/EMM tools on the market.
Pros
- Packed with features - Looks great and modern and the forms don't scare away potential customers - Integrates with so many other marketing tools on the market. Recently added an integration with Facebook ads (awesome!). - Actually reasonable pricing structure. - Constant innovation - Great customer service
Cons
Lacking some of the more advanced CRM features you can find in Infusionsoft and other similar programs.
Rating breakdown
Time used: 2+ years
Likelihood to recommend
Recommendations to others considering Mailchimp
Do it! Use Mailchimp to get started and you're well on your way to bettering your marketing.
Pros
Great templates to use. Snazzy email building highly branded and for a cheap price the tool is very good value for money. I have built several lists amd this one is the most effective. Whethers thats because of design or layout im not sure but i love this software.
Cons
Doesnt give as many options as infusionsoft but thats the only criticism i would say.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
I've used Aweber, Infusionsoft, and Intercom as well but MailChimp is my go-to service.
Pros
Mailchimp is easy-to-use, integrates with a lot of other platforms, and provides some powerful email marketing tools. The UI is simple and straightforward. Everything is easy to set up, from regular email campaigns to autoresponders.
Cons
You can't add emails to autoresponders once they are already set up. Templates are nice but somewhat limited. There is no visual editor for autoresponders. You can't filter emails using multiple lists (like you can in Aweber -i.e. send to members of LIST A but exclude members of LIST B)
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Mail chimp is a good starter solution but if you are serious about building email automation into your business, solutions such as ActiveCampaign are way better (no need to jump to Infusionsoft or Ontraport)
Pros
Ease of use and the forever free plan are great ways to get your feet wet
Cons
Not powerful enough for personalized automation paths that are expected in email marketing these days.
Rating breakdown
Time used: 2+ years
Frequency of use: Other
Likelihood to recommend
Pros
So make sure that you do not pass up this software unless you require something more detailed like InfusionSoft.
Cons
No CRM integration, would be cool if a simple system like this would tap together with the leads and a CRM, and it will using Zapier, but not a native program designed for this. Purely built for delivering your message and making sure it gets there. It does that perfectly!
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
I loved Mailchimp when I used it, but my needs outgrew it.
Pros
I believe the integrations are great but after digging into Infusionsoft at a larger company, it's easy to see the differences.
Cons
It does have a limit in both scale and larger automated tasks a company might need but that will vary and be driven by unique customer segments.
Rating breakdown
Time used: 2+ years
Frequency of use: Other
Likelihood to recommend
Pros
Mailchimp is the app my business used to get started with email marketing. When I had only a handful of contacts and no experience sending marketing emails, Mailchimp came to the rescue. Their templates helped my writing look clean and professional instead of like rubbish.
Cons
You'll have to check out a different software like Infusionsoft. Nevertheless, Mailchimp is a great low-cost place to send emails until you get your training wheels off.
Rating breakdown
Time used: 1-2 years
Frequency of use: Other
Likelihood to recommend
And they're integrated into many CRM systems already too like Infusionsoft and a few other major players in the industry.
Pros
I have many clients who use MC and I understand the free plan is very enticing for a small business starting out.
Cons
I've used platforms like Infusionsoft (Keap) and ActiveCampaign and others and while no platform is perfect, the usability of other platforms is much easier to navigate and just complete tasks.
Rating breakdown
Time used: 2+ years
Frequency of use: Other
Likelihood to recommend
I found that everything I needed could be provided to me through MailChimp for free instead of paying Infusionsoft.
Pros
It seems like it can do almost anything required from getting leads to keeping clients.
Cons
It was incredibly difficult to use and didn't make sense for those who aren't automation pros.
Rating breakdown
Time used: 1-2 years
Frequency of use: Other
Likelihood to recommend
Pros
I love how I can automate everything. The built in email broadcasts are great. Everything is customizable. I keep learning new things I can do with Infusionsoft.
Cons
Not as robust as Mailchimp or Constant Contact, but they're working on it.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
More streamlined email marketing because it is now in one product with our CRM.
Pros
The customer service - you can chat online or call at almost any time and the team is so responsive and helpful. They've helped me learn new features and tricks and solve all issues I've come across in a timely manner.
Cons
The email design isn't as customizable as Mailchimp and there isn't the best reporting options.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Thank you for leaving a review and for your kind words about our customer service team!
It can be a great alternative for Mailchimp if you focus more on sales.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
It's a decent CRM that's helped accomplish communication goals for my organization. I've spent a lot of time on the phone with customer support and although they don't always have the answer I want, they do take the time to talk to me.
Pros
If you're comparing CRMs to cars, InfusionSoft isn't the fanciest one out there, but the price is right, and it gets you from point a to point b. And it has really helped streamline our contact management and accomplish some of our communication goals.
Cons
This is my biggest frustration, and a feature that I had in my free MailChimp account.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
great scheduling capabilities
Pros
I like that this software includes mailchimp integration which is what we like to use for our email marketing at the yoga studio.
Cons
The price point is higher than I would like it to be. That is the main thing that i like least about this software. Being a small yoga studio, with many clients, budget is a consideration.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
The ability to segment your customers is a basic must for any CRM tool and Infusionsoft takes it to another level. The ability to integrate bids, proposals and invoices have been very helpful in my business so far.
Cons
The ability to integrate with other apps such as MailChimp is also quite weak.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Pros
In my case, I had merged Mailchimp, Unbounce, and Shopify with great results.
Cons
Infusionsoft is definitely not for newbies, require a lot of time to implement if you don't know what are you doing. Once you have the "know how" is pretty easier. The other thing is the support, they have a great support, but if you want some advanced training or have some specific question you have 2 options, pay for the training or hire a specialist, because read the manual is not an option.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Pros
I like their campaign builder. The GUI is outstanding at setting up "if this, then that" sequences, such as: "if the customer buys, then send this survey" or "if the survey isn't good, then assign a task to support to follow up; otherwise, send a thank you gift."
Cons
For those shopping, you can send broadcast emails like MailChimp, and you get all the data, but what makes InfusionSoft more powerful is its campaign builder.
Rating breakdown
Likelihood to recommend
Recommendations to others considering Infusionsoft
I've also used Office Auto Pilot; my preference is for Infusionsoft.
expansion of my business through follow up
Pros
I've only just started learning the program but it is way ahead of Mailchimp and the ability to charge clients, label clients and do ad campaigns is excellent.
Cons
There's nothing not to like. I'm learning and will hand over to an infusionsoft expert to run my lists at some point but it is idiotproof.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Pros
It goes way past simple platforms like aweber, mailchimp, constant contact and even activecampaign.
Cons
I don't like how I have to change my password every90 days. however, I totally understand that. I wish it worked better on Safari as well (the email campaign feature). I cannot create the emails in Safari, but I can do so on Google Chrome.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
I have used Infusionsoft mainly for clients who manage email campaigns, e-commerce, and affiliate programs. I, personally, did not find that it was my favorite program to use for these purposes but it was certainly the most all encompassing software that literally does it all. I also appreciate their customer support and available tutorials to help out when you need some help.
Pros
I especially like how landing pages and emails can be designed in HTML/CSS or in a WYSIWYG (what you see is what you get) editor, similar to Mailchimp or Aweber.
Cons
Infusionsoft is SO complex, that there is an enormous learning curve. They literally have classes and seminars on this stuff because there's so much to learn. But once learned, it's highly beneficial and not that hard to understand.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
I hesitated with infusionsoft for years because of the term cycling "confusionsoft", so we started with HubSpot and MailChimp and other tools until we decided it was time for the upgrade.
Pros
The "if this, then that" capability and the fact that it's a visualization process, if you can think it up, you can build it.
Cons
The reporting I find could be better, but there are many integrations.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Infusionsoft
Have a dedicated person for your company as the "business owner" will not be able to utilize the full capability of this.
Overall, the platform may be good for larger teams who are deeply familiar with the functionality and using it on a regular basis. However, if you're a small business looking to grow, find another platform that's more intuitive, friendly and saves the settings that you'll use repeatedly. Fast-moving marketers will find it challenging to complete standard tasks efficiently within the platform.
Pros
Infusionsoft is known to be one of the best platforms for mid-size businesses, with tons of functionality, built-in eCommerce options and lots of bonuses and extras.
Cons
Options that are saved and automatic and only a few clicks in a platform such as MailChimp are involved and require multiple steps within Infusionsoft.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Hi Myca,
Thank you for your review. I will share your feedback on the interface with the right teams here so we can create a better user experience. In addition, I’ve shared your comments with our customer success team and they will reach out to you directly to see what we can do to help. Thank you!
Pros
Normally in Mailchimp or other auto-responders, you create lists depending who you want to target.
Cons
The learning curve to use the product. It isn't complicated to use, as many people mentioned but it takes time to get custom to all the functions and options that the product can offer. We are a digital marketing business, so it was easy to learn it. Once the program is set up, it runs by itself.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Think of it as a MailChimp / Saleforce with an emailing workflow engine.
Pros
The tool has a lot of power. It enables you to automate email campaigns targeting each contact based on what you know about them. If they answer a question on a form, you can sent them one thing. If you learn they live in one state versus another, you can customize content to them. If they visit specific pages of your site and login many times into your membership site, you can change what they see. It has a huge amount of power.
Cons
It's not a do-it-yourself tool. Lot's of people complain saying it's too hard to use and too expensive. Infusionsoft is a complex piece of software. If a complete newbee could make it work perfectly on their own, it wouldn't be able to provide you with all the feature it includes. I have seen Infusionsoft sold from the stage with promises that it's a self-serve, DIY solution. Honestly, it is not. That's why you have a very healthy Infusionsoft consultants and partners community servicing it. These consultants and partner focus on all aspects of the solution working to help business owners put the tool to good use.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Infusionsoft
In my opinion, it's best to buy Infusionsoft from an Infusionsoft Certified Partner. Make sure you properly vet your partner. It's a piece of software like may other software systems. You need to find a consultant that matches your needs. It does require plenty of expertise to roll it out and put it to good use. A partner, and again I say one you have properly vetted, is the key to making it work in your business
Some points marketers may want to keep in mind: - If you haven't tried solutions like MailChimp, Hatchbuck, Aweber, etc, then start there.
Rating breakdown
