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Mailchimp vs Jackrabbit Dance Comparison

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Overview

Category Leaders

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

Category Leaders

Online dance studio software used by over 12,000 studios & schools will transform the way you run your dance studio. Learn more now!

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

10

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

8,609

4,795

1,007

155

73

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

203

76

12

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.

DW

Daniel W.

Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.

JW

Jonathan W.

It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.

jr

johana r.

Pros

Jackrabbitdance has great tutorials, webinars that have assisted our admin team greatly. The checkup calls are fantastic too.

CF

Catherine F.

The reports that can be generated are very helpful, easy search features, outstanding support through the chat feature.

MJ

Misty J.

I like that it is pretty easy to use. And I love how fast I can get help through the Jackrabbit team for help.

SW

Sara W.

Cons

Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.

AM

Antonio M.

Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.

MS

Mary S.

For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.

NW

Nathan W.

Cons

It would be easier if pay was calculated based on the class times to avoid entering times in. Additionally there is no real setup for students to pay for drop in classes.

DM

Danny M.

Its at times to much, and hard to follow. If you click the wrong thing its hard to fix.

BS

Brandon S.

Posted tuition is broken up and should just be a lump sum amount in the parent portal. It’s confusing to parents.

CM

Cherie M.

  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features121
  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Attendance Management
  • Attendance Tracking
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Behavior Analytics
  • Behavioral Targeting
  • Billing & Invoicing
  • CAN SPAM Compliance
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Channel Management
  • Class Management
  • Class Scheduling
  • Click Tracking
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Content Management
  • Conversion Tracking
  • Costume Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Surveys
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • For iPad Devices
  • Form Builder
  • Geolocation
  • Geotargeting
  • Image Library
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Member Accounts
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multivariate Testing
  • Offline Response Collection
  • Online Payments
  • Online Registration
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Post Scheduling
  • Preview Functionality
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Recommendations
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • SMS Messaging
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Inboxes
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Staff Management
  • Student Management
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Team Management
  • Template Management
  • Third Party Integrations
  • URL Customization
  • WYSIWYG Editor
  • Website Integration
  • Website Visitor Tracking
  • Workflow Management
  • Total features42
  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Attendance Management
  • Attendance Tracking
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Behavior Analytics
  • Behavioral Targeting
  • Billing & Invoicing
  • CAN SPAM Compliance
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Channel Management
  • Class Management
  • Class Scheduling
  • Click Tracking
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Content Management
  • Conversion Tracking
  • Costume Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Surveys
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • For iPad Devices
  • Form Builder
  • Geolocation
  • Geotargeting
  • Image Library
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Member Accounts
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multivariate Testing
  • Offline Response Collection
  • Online Payments
  • Online Registration
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Post Scheduling
  • Preview Functionality
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Recommendations
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • SMS Messaging
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Inboxes
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Staff Management
  • Student Management
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Team Management
  • Template Management
  • Third Party Integrations
  • URL Customization
  • WYSIWYG Editor
  • Website Integration
  • Website Visitor Tracking
  • Workflow Management

Integrations

  • Total integrations1500
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations2
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jackrabbit Dance logo

Jackrabbit Dance

Unbeatable Customer Service

Reviewed 5 months ago

I am so much more organized with Jackrabbit. All of my contact information and class data is in one place. I also love how the client is the one who updates their own information. With Jackrabbit, I can track revenue and enrollment, send receipts, print class rosters and emergency contact information, send emails to everyone or to a filtered group, and so much more. Every time I have an appointment with a coach, I learn about more things that Jackrabbit can do for me.

Pros

What I love most about Jackrabbit is the customer service. I had one-on-one personalized coaching to get me started as I learned how to use the product. All my questions got answered by a real person in a timely fashion. My coach helped me set up and customize the features to meet the needs of my studio. I am not a very tech savvy person, but my coach put me at ease and made sure I was equipped to make the best possible use of the product. I have never experienced such personal, caring, effective and encouraging tech help anywhere else.

Cons

Sometimes I wish Jackrabbit allowed for more elaborate emails. I have used Mailchimp in the past and love all the options Mailchimp offers for creating personalized layouts. When I started using Jackrabbit to email my students, I had to settle for simpler emails.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Jackrabbit Dance logo

Jackrabbit Dance

The best as far as customization goes

Reviewed a year ago

We like it, but it is a bit frustrating at times. It is definitely confusing, as well...and this comes from very tech-savvy people.

Pros

I really love that Jackrabbit has so many features and so many ways to customize it. It is replacing numerous different things we used to customize and create for ourselves — attendance sheets on Google Sheets, rolls and databases on Filemaker Pro, having to manually text parents through Google Voice, emailing registered families through Gmail add-ons or Mailchimp, and registering students through a mix of Woocommerce and Eventzilla. We felt that the charge was worth it.

Cons

I do believe that functionality sort of takes precedence with this company over ease of use. So, it is very difficult sometimes to customize things exactly the way you want it. There is also NO way — in our opinion — to effectively do drop-ins, like there is with Mind-Body. Private lessons will also require us to use a 3rd party solution. I wish there as a native app, free for all of us, not additional charge. I also wish there was a way to integrate video lessons or pay-to-take-online lessons (like drop-ins, online). I think that the way you integrate this into your website is also very convoluted, and could be improved.