Mailchimp vs Less Annoying CRM Comparison

Send out batch emails with reduced bounces etc.

Not simple to use and it takes practice - especially if you are not confident with this type of program. Having ‘pop up’ boxes explaining what needs to be done. Sometimes, it suggests actions e.g. ‘add background’ but does not explain how. The tool bar has limited functionality on the trial which makes it hard to justify expenditure on an almost unknown product.

User friendly

CRM integration

The data is easy to see and understand. The ability to go in and and adjust, edit campaigns is quick and easy

More on the CRM we use side of things - but the integration to our CRM is not available on the tier CRM we use. I will be looking more into MailChimp's own CRM at some point

Once you upgrade from free to one of the packages it was fairly simple to put together email chains which automatically sent out to new sign ups

A bit fiddly to get to grips with. The email builder is ok but limited to the same platform as wordpress - thankfully I use this so understand it. As with everything it's easy when you know how but baffling when you don't!

It does everything you may want out of a campaign tool. Easy to setup, modify, templatize ccampaigns etc..

It didnt integrate the particular CRm that we had been using, but probably on our end, as its a smaller CRM.

Very user friendly and intuitive. Quick to set up and use

Doesn't give me a full CRM option, so I still need to integrate to a separate CRM to do what I need

The platform is very flexible, we love how easy it is to automate email campaigns. Great analytics.

I think this is not a CRM solution, but a great email mkt tool to integrate with Salesforce and other robust CRM platforms.

They offer many different services for marketing but the best one is the email one. It is extremely annoying to code emails for multiple clients. Mailchimp makes it super easy.

There is nothing bad I can say about this software. It is the best and it has saved me loads of time in coding HTML.

I love that it is free for a certain amount of emails. It also has really great templates for my marketing emails and helps me with my subject line. The best part is that it tells me who has opened my emails and what they clicked on. This helps me be more effective in the future

Syncing with my Liondesk CRM would be useful

Usability, email templates, onboarding, Zapier integration

Pricing, limited integration with CRM tools we use

Cost, speed, ease of use and accuracy.

Not able to export to LIttle Green Light CRM

It's relatively easy to attach items such as calendar invites, PDF attachments, links, images. Preview mode is accurate

We cannot link emails to our CRM. We would like to track readability, what was sent to each client and when. All to be linked on our CRM.

I inherited a poor CRM system with a difficult email platform. We use Mailchimp to create, send and manage our email campaigns when possible. We like how it’s easy to create emails compared to our CRM’s email builder. We also like how it helps us manage unsubscribers.

Unfortunately, our current CRM does not allow us to integrate with Mailchimp. We are implementing anew CRM system, which has a robust email tool. Eventually, we will be switching from Mailchimp.

I'm always a fan of when a software product focuses on doing what they do and doing it well. Mailchimp is a clear example of that. They have remained a consistently strong player in the email marketing space, providing intuitive and easy-to-use software for helping businesses of all sizes and industries with their email marketing goals.

I have found that the strength of Mailchimps integration with CRM platforms varies from platform to platform, so I would encourage users to test-drive it with their unique CRM instance.

When someone unsubscribes it wont allow us to add them again. I think it is good because sending a mail to someone who already unsubscribed is annoying Easy UX Beauty UI Fast mail delivery Easy to setup

I think editing themes inside the app could be better.

Ease of putting together campaigns, either using the pre-designed templates or raw HTML templates. Also keeps the formatting adhering to anti spam laws

Limited integration with CRM and Automation platforms, or a hassle to setup

the ease of use, and scheduling of mass emails we could send out.

I didn't like that it didn't link to our CRM Ministry Platform.

Compared to full-function CRM systems such as Salesforce or Dynamics, Mail Chimp is focused on email marketing campaigns and communications. This makes the product less expensive yet useful for the many reasons we need to send mass communications to our constituents. It is easy to get up to speed in a short amount of time which makes a user productive almost immediately.

Since the feature set is focused on email communications, other applications are needed to complete and extend all of the sales and marketing functions necessary for these departments. Thus, while the product is useful, easy, and inexpensive, it is a supplement and not a replacement.

CRM features and professional landing page template.

Non. But mailchip pricing is a little over board compared to other email marketing software.

This newsletter tool/software does have a pay to go pricing plan and free trial. You can establish healthy customer management and campaigns.

The software’s pricing is very expensive. It does not act as a CRM.

Email marketing set up and CRM management

Contact list management and html template customization not that much user friendly

less expensive than others, good templates, reasonable deliverability

reporting is not as good as others, difficult to navigate some areas, deliverabilty could be higher

It was less costly for our # of contacts

It cannot manage midlevel to complex workflows. It forces you to use their recipes which are too restrictive. Customer Support is only available via chat. If you have a serious or complex problem, you could be chatting for hours. The Customer Support team doesn't seem to understand their product well enough to

Mailchimp is a very good tool for CRM. It has all that you need to streamline your CRM processes and integrate it with the usual shops.

If your website is in PHP it integrates only through API that can be a bit difficult to implement

sends email compaign, and organizes similier to crm

too simple and not enough options for it

It's ease of use, the practical functionality, and the incorporation with MailChimp.

Sometimes the integration with MailChimp can take a while.

Extremely easy to set up and use...even for neophytes...lots of notifications/reports which helps on follow up and closing sales...

LA CRM does not work with Eventbrite like MailChimp does

The LACRM-software has 3 main USP's: * Installation: simple to set-up including the links to platforms like Mail-chimp. * Value for money: Having used many other CRM-tools im my career (Salesforce, ZOHO etc) LACRM offers the best offer. Focus is on the "must have" not "nice to have" items. * No clutter: due to the focus on the "must have" items of CRM, LACRM-software offers clean and clear dashboards. No distraction by less important "nice to have" items.

* Lack of campaign management , an integration of e.g. Mailchimp campaign results in LACRM would be nice.

ease of use; excellent support (support very rarely needed). nice user experience. great Mailchimp integration.

would like enhanced sorting options on tasks - priortity, due dates- and recurring tasks.have stopped using LACRM tasks for most purposes

Very easy to learn and use. Integrates very well with MailChimp. As a small business, this is all I need for keeping track of contacts, schedule, and sales pipeline and allows me to market my company through the CRM and MailChimp, integrating back and forth.

I wish it had a more robust tools for project management. That really is all because it has everything else you need.

It is very simple to use web-based software. No software installation is required and can be used from anywhere. It is very cheap compared to other software in the market.

I would love to see mail newsletter feature built-in CRM instead of integrating with external applications like Mailchimp