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Mailchimp vs Mailrelay Comparison
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Overview
Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...
Mailrelay is an email marketing tool with a strong focus on client support and delivery.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
0
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
44
Per year
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
4.5
14.9K
8,781
4,904
1,027
157
74
- Value for money
- Ease of use
- Features
- Customer support
Pros
Pros
Sumant L.
Cons
Cons
Key features
- Total features132
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audience Targeting
- Auto-Responders
- Automated Publishing
- Automated Scheduling
- Behavior Analytics
- Behavioral Targeting
- CAN SPAM Compliance
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Campaign Tracking
- Channel Management
- Click Tracking
- Collaboration Tools
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Synchronization
- Design Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- For iPad Devices
- Form Builder
- Geolocation
- Geotargeting
- Image Library
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Generation
- Lead Nurturing
- Lead Segmentation
- List Management
- Live Chat
- Location Tracking
- Mailing List Management
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Mobile Access
- Mobile Optimized Emails
- Mobile Retargeting
- Mobile Survey
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple User Accounts
- Multivariate Testing
- Offline Response Collection
- Order Management
- Performance Metrics
- Personalization
- Post Scheduling
- Publishing Options
- Question Branching
- Question Library
- Question Piping
- ROI Tracking
- Randomization
- Real Time Analytics
- Real Time Data
- Real Time Editing
- Real Time Monitoring
- Real Time Reporting
- Recommendations
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Responsive
- Search Marketing
- Search/Filter
- Segmentation
- Shared Inboxes
- Site Intercept Survey
- Skip Logic
- Social Advertising
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Media Retargeting
- Social Promotion
- Spam Blocker
- Subscription Management
- Support Audio/Images/Video
- Survey Builder
- Team Management
- Template Management
- Third Party Integrations
- To-Do List
- URL Customization
- Unsubscribe Database
- WYSIWYG Editor
- Web Forms
- Website Integration
- Website Visitor Tracking
- Workflow Management
- eCommerce Management
- Total features39
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audience Targeting
- Auto-Responders
- Automated Publishing
- Automated Scheduling
- Behavior Analytics
- Behavioral Targeting
- CAN SPAM Compliance
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Campaign Tracking
- Channel Management
- Click Tracking
- Collaboration Tools
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Synchronization
- Design Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- For iPad Devices
- Form Builder
- Geolocation
- Geotargeting
- Image Library
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Generation
- Lead Nurturing
- Lead Segmentation
- List Management
- Live Chat
- Location Tracking
- Mailing List Management
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Mobile Access
- Mobile Optimized Emails
- Mobile Retargeting
- Mobile Survey
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple User Accounts
- Multivariate Testing
- Offline Response Collection
- Order Management
- Performance Metrics
- Personalization
- Post Scheduling
- Publishing Options
- Question Branching
- Question Library
- Question Piping
- ROI Tracking
- Randomization
- Real Time Analytics
- Real Time Data
- Real Time Editing
- Real Time Monitoring
- Real Time Reporting
- Recommendations
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Responsive
- Search Marketing
- Search/Filter
- Segmentation
- Shared Inboxes
- Site Intercept Survey
- Skip Logic
- Social Advertising
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Media Retargeting
- Social Promotion
- Spam Blocker
- Subscription Management
- Support Audio/Images/Video
- Survey Builder
- Team Management
- Template Management
- Third Party Integrations
- To-Do List
- URL Customization
- Unsubscribe Database
- WYSIWYG Editor
- Web Forms
- Website Integration
- Website Visitor Tracking
- Workflow Management
- eCommerce Management
Integrations
- Total integrations1619
- Adobe Commerce
- BigCommerce
- Google Ads
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- LinkedIn for Business
- Mailchimp
- Marketo Engage
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- WordPress
- Zapier
- Total integrations2
- Adobe Commerce
- BigCommerce
- Google Ads
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- LinkedIn for Business
- Mailchimp
- Marketo Engage
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- WordPress
- Zapier
Alternatives
Explore similar apps
User reviews that mention these apps
Francisco G.
Marketing and Advertising, 1-10 employees
Used monthly for 1-2 years
Review source
Share this review:
We are happy with MailRelay support. Also we are interested on improved features of front-end to get more easy to create templates like mail chimp system. Thank you for your service.
Fast support. Easy templates
Templates dont look awesome like mailchimp system
Sergio O.
International Trade and Development, 1-10 employees
Used monthly for 6-12 months
Review source
Share this review:
I was using mailrelay as my choice until I found sendy (self hosted with Amazon AWS). But if you don't have advanced technical knowledge, this is your best option if you need best price-value.
It's price is affordable and software quality is good. It's easy to use, has statistics, designer, and list manager. It's free version is well for what most people needs.
It's UI design. But they updated it a year ago. Now is nicer. It doesn't have as many integrations yet as mailchimp.
Luis R.
Used weekly for 1-2 years
Review source
Share this review:
It is cheaper than Mailchimp, and as it is an Spanish company, most of the software was already translated in spanish.
UX and user interface are poorly designed and difficult to use. Also our spam ratio grew a bit when using the service. And, ironically, we were constantly sent not email marketing newsletters from the company, which were not that useful.
Hi Luis! Your account doesn't have some necessary technical configurations implemented, as for example SPF. That would explain the increased SPAM ratio, as those configurations are really required when working with email marketing. Please contact our support team which will be very happy to help. Regards, Mailrelay team.
Isaac M.
Nonprofit Organization Management, 11-50 employees
Used monthly for 1-2 years
Review source
Share this review:
I have worked with mailchimp, constant contact, and MailRelay is the best one! I have it for free and no ads, annoying pop ups! Unlimited features. Great! Thank you MailRelay!
Unlimited features, free!
can not send to somebody@me.com
Ander A.
Verified reviewer
Used weekly for less than 6 months
Review source
Share this review:
At all times they advise, guide me and help me even by just providing a free account. Add much value these folks of MailRelay. Congratulations.
Now with the new update of ThriveLeads, it is just wonderful. Autoresponder, high deliverability and servers in the European Union.
They should be included in Divi Elegant themes as they have done with MailChimp and GetResponse. At some point the application crashes when trying to save data and forces you to restart the session.
Miguel S.
Verified reviewer
Used weekly for less than 6 months
Review source
Share this review:
I have used MailChimp until I found this tool. What incited me to try is that the autoresponder had no cost for the free account. So I was able to test its effectiveness. After more than a year, I can only say that it is for now the best email marketing tool I have also used, in Spanish.
Autoresponder free for small accounts Customer 100% Information Relevate to create good campaigns through your blog
No cons were added to this review
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