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Mailchimp vs Regpack Comparison

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Overview

Category Leaders

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

Category Leaders

Regpack is an online registration and user management solution that assist organizations in registering applicants and managing online payments.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

125

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

9.1K

5K

1K

159

76

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

317

5

4

3

2

1

169

120

19

6

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.

Pros

This is awesome given that we are a nonprofit and host many different classes, camps, workshops, and events. I also love the ease of access when creating discount codes, etc.
And - where and when we do hit speed bumps - RegPack's team have always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
I also love the report building, and the ability to export the whole application, including uploaded documents in ONE STEP. I love a lot of things, so it's hard to say what I love the "most.

Cons

I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.

Cons

There are recurring system errors that cause failures in payment processing.
But it is somewhat complicated for the end user. I am constantly fielding phone calls and emails from parents who are having trouble finding classes, logging in, updating Child Profiles, etc.
The password/login feature glitches A LOT. Parents end up getting frustrated and creating a new account instead of logging in because the Reset Password function almost NEVER works properly.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features134
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Tracking
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Badge Management
  • Bank Reconciliation
  • Behavior Analytics
  • Behavioral Targeting
  • Billing & Invoicing
  • Booking Management
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Click Tracking
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Communications Management
  • Compliance Management
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Design Management
  • Discount Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dues Management
  • Dunning Management
  • Dynamic Content
  • Electronic Payments
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing
  • For Dance Studios
  • For Nonprofits
  • For Summer Camps
  • For iPad Devices
  • Form Builder
  • Forms Management
  • Fraud Detection
  • Geolocation
  • Geotargeting
  • Gift Matching Management
  • Grant Management
  • Group Registration
  • Image Library
  • Immunization & Allergy Tracking
  • Instructor Management
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Medical Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Renewals
  • Milestone Tracking
  • Mobile Access
  • Mobile Giving
  • Mobile Optimized Emails
  • Mobile Payments
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Booking
  • Online Forms
  • Online Giving
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Order Management
  • PCI Compliance
  • Parent Portal
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Performance Metrics
  • Personalization
  • Pledge Management
  • Post Scheduling
  • Practice Log
  • Pricing Management
  • Program Management
  • Promotions Management
  • Publishing Options
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recommendations
  • Records Management
  • Recurring Giving
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Referral Tracking
  • Refund Management
  • Registration Management
  • Reminders
  • Repertoire Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Response Quotas
  • Response Validation
  • Responsive
  • Revenue Management
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Sponsorship Management
  • Staff Management
  • Status Tracking
  • Student Management
  • Subscription Management
  • Summary Reports
  • Support Audio/Images/Video
  • Support Ticket Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Team Management
  • Template Management
  • Third Party Integrations
  • Ticketing
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • URL Customization
  • Unsubscribe Database
  • User Management
  • Vendor Management
  • Volunteer Management
  • WYSIWYG Editor
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management
  • Total features166
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Tracking
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Badge Management
  • Bank Reconciliation
  • Behavior Analytics
  • Behavioral Targeting
  • Billing & Invoicing
  • Booking Management
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Click Tracking
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Communications Management
  • Compliance Management
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Design Management
  • Discount Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dues Management
  • Dunning Management
  • Dynamic Content
  • Electronic Payments
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing
  • For Dance Studios
  • For Nonprofits
  • For Summer Camps
  • For iPad Devices
  • Form Builder
  • Forms Management
  • Fraud Detection
  • Geolocation
  • Geotargeting
  • Gift Matching Management
  • Grant Management
  • Group Registration
  • Image Library
  • Immunization & Allergy Tracking
  • Instructor Management
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Medical Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Renewals
  • Milestone Tracking
  • Mobile Access
  • Mobile Giving
  • Mobile Optimized Emails
  • Mobile Payments
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Booking
  • Online Forms
  • Online Giving
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Order Management
  • PCI Compliance
  • Parent Portal
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Performance Metrics
  • Personalization
  • Pledge Management
  • Post Scheduling
  • Practice Log
  • Pricing Management
  • Program Management
  • Promotions Management
  • Publishing Options
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recommendations
  • Records Management
  • Recurring Giving
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Referral Tracking
  • Refund Management
  • Registration Management
  • Reminders
  • Repertoire Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Response Quotas
  • Response Validation
  • Responsive
  • Revenue Management
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Sponsorship Management
  • Staff Management
  • Status Tracking
  • Student Management
  • Subscription Management
  • Summary Reports
  • Support Audio/Images/Video
  • Support Ticket Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Team Management
  • Template Management
  • Third Party Integrations
  • Ticketing
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • URL Customization
  • Unsubscribe Database
  • User Management
  • Vendor Management
  • Volunteer Management
  • WYSIWYG Editor
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations1654
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations1
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier