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Mailchimp vs simPRO Comparison

Overview

MailChimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

simPRO is a powerful field service management software solution that helps trade contractors streamline operations to increase profits.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

8,251

4,583

963

147

70

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.3

(81)

5

4

3

2

1

51

17

4

3

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

They do a great job of educating marketers about how to ensure your campaigns are successful not just in the short run, but also overall, over many, many mailings and contacts.
I love the interface - once I got to know what was possible it became very easy to create what I wanted. I feel like it makes a big difference in how we're perceived by our community.
I used to think it was way too cumbersome to use and not as fluid in its layout. I think, to stay competitive, Mailchimp has really focused on improving the UI to make it more user friendly.

Pros

The software has been great and had performed as described. The integration team has been awesome as well.
The workflow in simPRO is quite comprehensive and yet logical. We love the ability to turn a lead into a quote... then track it into a job, and to an invoice and payment.
It is user friendly from both the administration and technician standpoint. My technicians are actually excited about using simPRO because it is straightforward and efficient.

Cons

It lack direct and urgent support in times of desperate need of it, and the some features aren't so flexible, I can say its not so much up to par with industry standard.
The problem I ran into with mailchimp is that it struggled to sync with a wix site created for a client. Upfront, it worked well but then seemed to stop working.
Their modular template builder is the worst builder I've used ever. It's so bad that I rather just code the whole template.

Cons

Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.
Everything works 60% of what you need, Eforms is constantly broken, Simpro connect crashes and looses jobs.
Sometimes can be a little sluggish. We have been kicked offline a couple of times.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features78
  • A/B Testing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Archiving & Retention
  • Assessment Management
  • Asset Management
  • Attendance Tracking
  • Auditing
  • Auto-Responders
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Batch Processing
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Cash Flow Management
  • Click Tracking
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Content Management
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Demographic Data Collection
  • Design Management
  • Dispatch Management
  • Document Storage
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Portal
  • Employee Time Tracking
  • Engagement Analytics
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Logs
  • Event Triggered Actions
  • Expense Tracking
  • Filtered Views
  • Financial Analysis
  • Follow-up Scheduling
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Labor Cost Reporting
  • Labor Management
  • Landing Page Templates
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Location Tracking
  • Loyalty Program
  • Mail Merge
  • Mailing List Management
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multiple Projects
  • Multiple User Accounts
  • Offline Access
  • Order Confirmation
  • Order Management
  • Partial Payments
  • Permission Management
  • Preview Functionality
  • Productivity Reporting
  • Project Estimating
  • Project Time Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • RSS Feeds
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Billing
  • Recurring Tasks
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Rich Text Editor
  • Role-Based Permissions
  • Route Optimization
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Status Reporting
  • Status Tracking
  • Subcontractor Management
  • Subscription Management
  • Supplier Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • To-Do List
  • URL Customization
  • Unsubscribe Database
  • Usage Tracking
  • User Management
  • Video Support
  • Website Integration
  • Work History
  • Work Order Management
  • eCommerce Integration
  • Total features131
  • A/B Testing
  • API
  • Accounting Integration
  • Activity Dashboard