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Mailchimp vs Veeva CRM Comparison
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Overview
MailChimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...
Veeva CRM is a cloud-based CRM system for the life sciences industry. Veeva CRM delivers integrated multichannel marketing,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$10/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
/
Free
/- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.5
5
4
3
2
1
8,252
4,586
963
147
70
- Value for money
- Ease of use
- Features
- Customer support
97%
would recommend this appPros
They do a great job of educating marketers about how to ensure your campaigns are successful not just in the short run, but also overall, over many, many mailings and contacts.
I love the interface - once I got to know what was possible it became very easy to create what I wanted. I feel like it makes a big difference in how we're perceived by our community.
I used to think it was way too cumbersome to use and not as fluid in its layout. I think, to stay competitive, Mailchimp has really focused on improving the UI to make it more user friendly.
Pros
User-friendly, ease of use, and ability to implement quickly.
Workflow is clear and it is easy to populate who you want to send the documents to.
I like to have the documents section with everything that is on your workflow, as I sometimes don't read the email notifications.
Cons
It lack direct and urgent support in times of desperate need of it, and the some features aren't so flexible, I can say its not so much up to par with industry standard.
The problem I ran into with mailchimp is that it struggled to sync with a wix site created for a client. Upfront, it worked well but then seemed to stop working.
Their modular template builder is the worst builder I've used ever. It's so bad that I rather just code the whole template.
Cons
As for many companies, I have reps on the road all week long, and depending where they are, no 3G/4G connexion. And sometimes, no Wifi in hotel.
But when we moved to a global support, made by one of the "Big 4", it was a nightmare to manage. Where I was disappointed it is about reporting.
Sometimes there is a deviation between online and offline version so i have to make a synchronization at least everyday.
Key features
- Total features78
- A/B Testing
- API
- Accounting Management
- Activity Dashboard
- Activity Tracking
- Archiving & Retention
- Assessment Management
- Automated Scheduling
- Automatic Notifications
- CRM Integration
- Campaign Analysis
- Campaign Management
- Campaign Segmentation
- Click Tracking
- Collaboration Tools
- Collections Management
- Content Management
- Custom Fields
- Custom Forms
- Customer Accounts
- Customer Activity Reporting
- Customer Database
- Customer Profiling
- Customer Segmentation
- Customizable Templates
- Data Import
- Data Synchronization
- Delivery Tracking
- Demographic Data Collection
- Design Management
- Drag & Drop Interface
- Drip Marketing
- Email Distribution
- Email Integration
- Email Marketing Management
- Email Notifications
- Email Templates
- Email Tracking
- Engagement Analytics
- Event Scheduling
- Event Triggered Actions
- Geolocation
- Knowledge Base Management
- Landing Page Templates
- Lead Capture
- Lead Generation
- Lead Management
- Loyalty Program
- Mail Merge
- Mailing List Management
- Mobile Integration
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple Projects
- Multiple User Accounts
- Order Confirmation
- Order Management
- Preview Functionality
- RSS Feeds
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Registration Management
- Reporting & Statistics
- Rich Text Editor
- Sales Integration
- Search Functionality
- Social Advertising
- Social Media Integration
- Social Media Metrics
- Social Network Marketing
- Subscription Management
- Template Management
- Third Party Integration
- To-Do List
- Transaction History
- Unsubscribe Database
- Usage Tracking
- Website Integration
- eCommerce Integration
- Total features11
- A/B Testing
- API
- Accounting Management
- Activity Dashboard
- Activity Tracking
- Archiving & Retention
- Assessment Management
- Automated Scheduling
- Automatic Notifications
- CRM Integration
- Campaign Analysis
- Campaign Management
- Campaign Segmentation
- Click Tracking
- Collaboration Tools
- Collections Management
- Content Management
- Custom Fields
- Custom Forms
- Customer Accounts
- Customer Activity Reporting
- Customer Database
- Customer Profiling
- Customer Segmentation
- Customizable Templates
- Data Import
- Data Synchronization
- Delivery Tracking
- Demographic Data Collection
- Design Management
- Drag & Drop Interface
- Drip Marketing
- Email Distribution
- Email Integration
- Email Marketing Management
- Email Notifications
- Email Templates
- Email Tracking
- Engagement Analytics
- Event Scheduling
- Event Triggered Actions
- Geolocation
- Knowledge Base Management
- Landing Page Templates
- Lead Capture
- Lead Generation
- Lead Management
- Loyalty Program
- Mail Merge
- Mailing List Management
- Mobile Integration
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple Projects
- Multiple User Accounts
- Order Confirmation
- Order Management
- Preview Functionality
- RSS Feeds
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Registration Management
- Reporting & Statistics
- Rich Text Editor
- Sales Integration
- Search Functionality
- Social Advertising
- Social Media Integration
- Social Media Metrics
- Social Network Marketing
- Subscription Management
- Template Management
- Third Party Integration
- To-Do List
- Transaction History
- Unsubscribe Database
- Usage Tracking
- Website Integration
- eCommerce Integration
Integrations
- Total integrations1253
- BigCommerce
- Drupal
- Google AdWords
- Google Analytics
- HubSpot CRM
- HubSpot Marketing Hub
- Magento Commerce
- Mailchimp
- Marketo Engage
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Wordpress
- Zapier
- Total integrations13
- BigCommerce
- Drupal
- Google AdWords
- Google Analytics
- HubSpot CRM
- HubSpot Marketing Hub
- Magento Commerce
- Mailchimp
- Marketo Engage
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Wordpress
- Zapier
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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Mailchimp vs. Veeva CRM
See how Mailchimp and Veeva CRM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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