All categories

Learn why GetApp is free

Mailchimp vs ZENOTI Comparison

Overview

MailChimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

Zenoti is an all-in-one, enterprise software that helps salons, spas and medspas to manage and grow their business. The solution...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

8,244

4,579

961

147

70

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

86

30

4

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

They do a great job of educating marketers about how to ensure your campaigns are successful not just in the short run, but also overall, over many, many mailings and contacts.
I love the interface - once I got to know what was possible it became very easy to create what I wanted. I feel like it makes a big difference in how we're perceived by our community.
I used to think it was way too cumbersome to use and not as fluid in its layout. I think, to stay competitive, Mailchimp has really focused on improving the UI to make it more user friendly.

Pros

I appreciate how they try to have all the features businesses need and they are constantly improving. I think there's a lot to improve in this software and I know they will get better in the future.
A very good software to use and great customer service. I would definitely recommend it to other related business to use it.
M happy with the software features and so fair the support has been very helpful and quick.

Cons

It lack direct and urgent support in times of desperate need of it, and the some features aren't so flexible, I can say its not so much up to par with industry standard.
The problem I ran into with mailchimp is that it struggled to sync with a wix site created for a client. Upfront, it worked well but then seemed to stop working.
Their modular template builder is the worst builder I've used ever. It's so bad that I rather just code the whole template.

Cons

The software was always crashing which was highly frustrating. Additionally, it was not user-friendly and was difficult to navigate.
We still have the same problems after long time of conversations and numerous attempts.
It is a little expensive on the pocket for smaller business units with limited features.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features78
  • A/B Testing
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Appointment Management
  • Archiving & Retention
  • Assessment Management
  • Attendance Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Class Scheduling
  • Click Tracking
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Compensation Management
  • Content Management
  • Contract Drafting
  • Credit Card Integration
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Profiling
  • Customer Segmentation
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Demographic Data Collection
  • Design Management
  • Digital Signature
  • Document Storage
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Engagement Analytics
  • Event Triggered Actions
  • File Management
  • Geolocation
  • Gift Card System
  • HIPAA Compliance
  • Image Library
  • Incentive Programs
  • Instructor Scheduling
  • Inventory Management
  • Inventory Tracking
  • Knowledge Base Management
  • Landing Page Templates
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Mail Merge
  • Mailing List Management
  • Mobile Integration
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Order Confirmation
  • Order Management
  • POS
  • POS Integration
  • Package Tracking
  • Payroll Management
  • Preview Functionality
  • Purchase Order Management
  • RSS Feeds
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recurring Tasks
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Retail Inventory Management
  • Rich Text Editor
  • Role-Based Permissions
  • Room Booking
  • SMS Integration
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Shopping Cart
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Subscription Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • To-Do List
  • Transaction History
  • Unsubscribe Database
  • Usage Tracking
  • User Management
  • Website Integration
  • eCommerce Integration
  • Total features87
  • A/B Testing
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Appointment Management
  • Archiving & Retention
  • Assessment Management
  • Attendance Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Class Scheduling
  • Click Tracking
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Compensation Management
  • Content Management
  • Contract Drafting
  • Credit Card Integration
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Profiling
  • Customer Segmentation
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Demographic Data Collection
  • Design Management
  • Digital Signature
  • Document Storage
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Engagement Analytics
  • Event Triggered Actions
  • File Management
  • Geolocation
  • Gift Card System
  • HIPAA Compliance
  • Image Library
  • Incentive Programs
  • Instructor Scheduling
  • Inventory Management
  • Inventory Tracking
  • Knowledge Base Management
  • Landing Page Templates
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Mail Merge
  • Mailing List Management
  • Mobile Integration
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Order Confirmation
  • Order Management
  • POS
  • POS Integration
  • Package Tracking
  • Payroll Management
  • Preview Functionality
  • Purchase Order Management
  • RSS Feeds
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recurring Tasks
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Retail Inventory Management
  • Rich Text Editor
  • Role-Based Permissions
  • Room Booking
  • SMS Integration
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Shopping Cart
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Subscription Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • To-Do List
  • Transaction History
  • Unsubscribe Database
  • Usage Tracking
  • User Management
  • Website Integration
  • eCommerce Integration

Integrations

  • Total integrations1253
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations8
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation